Cisco Headset 700 Series

Cisco Headset 700 Series

Score 9.2 out of 10
Cisco Headset 700 Series

Overview

What is Cisco Headset 700 Series?

Cisco 700 Series Headsets includes Clear Voice technology and features built to enable productivity in any environment. The vendor states its deep integrations with Cisco collaboration applications and devices allow for intuitive user experiences and intelligent headset management with advanced...
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Recent Reviews

Cisco 730 Headset

9 out of 10
November 05, 2021
Headsets Cisco 730 are used by employees in open office environment to eliminate the surrounding noise when making calls, Webex meetings …
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How Cisco Headset 700 Series Differs From Its Competitors

Ease-of-Use

Opened the box and charged the headset the recommended 2.5 hours before using. I plugged the USB dongle into my laptop and there was a firmware update for the device that took about 5 minutes to download and install. Once I rebooted the device I set it as the default in Windows and it worked with …
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Audio Quality

The noise cancellation is superior to other headsets I have used. Sound quality is superior as well. Better than some over ear headsets I have used. When I am not in meetings I tend to listen to music from Youtube streaming channels and the sound is better as well.
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Customization

I haven't used the headset with my mobile phone so I have not used the app to make any adjustments. For me, after a firmware update when I initially received the device, the settings have remained as they were when I opened the box.
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Ease-of-Use

In a word: Yes. The fact that the headset can be powered directly from my PC's USB port meant that I was able to start using it within a minute of unpacking it, without even needing to wait for it charge up first. Setting it up as a Bluetooth device was very straightforward. When I plugged in the …
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Audio Quality

"HD Audio" has rapidly become the norm as most meetings now take advantage of VoIP. The microphones on the Cisco 700 series wireless headsets in particular filter out background noise with ease, resulting in clear audio and eliminating the need to repeat myself. Likewise, the high dynamic range of …
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Customization

This is one area that we continue to adapt for our work practices. We primarily use headsets with PC-based UC softclients, and the lack of a PC-based app for self-management is a weakness compared to the key competitor alternatives. However, the fact that organizations that use Cisco Webex and the …
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Hybrid Work Implementation Progress

We have fully implemented flexible workspaces within our office locations, with employees reserving a desk or meeting room in advance. Webex meetings are the norm now for internal meetings, levelling the meeting experience for all attendees regardless of location. We still have a ways to go in …
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Organizational Challenges Faced

The greatest challenge was, and continues to be, the general feeling of uncertainty around personal health and safety. For some, the return to the office brings with it a greater ability to separate work from personal life. For others, the shared flexible workspaces are noisier and filled with …
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Impact on Organizational Challenges

With almost all meetings being facilitated through Cisco Webex, it's the features that are usually out of sight that have the most impact. Webex Meetings' ability to handle noisy environments is almost legendary compared to the competition. People Focus capabilities when using Cisco meeting …
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Hybrid Work Experience

Generally, greater insight into the challenges of maintaining a balance between focused work and meetings, as well as greater personal disciplne in schedule management. Just because the hybrid work model and the tools that support it help to let us work from anywhere, anytime... does not mean that …
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Other Products Considered

Cisco, with the Webex cloud collaboration platform and the closely integrated portfolio of devices (phones, headsets, video endpoints) provides us the maximum efficiency with the least management overhead. There is no need to spend a lot of time and money on integrating components from multiple …
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Organizational Challenges Faced

Having an honest conversation about the purpose of hybrid work can be seen as a "challenge" as the opening of the conversation can trigger strong beliefs and, at times, emotion. The conversation is important to ensure commitment and impact within the team as well as to those served by any team. …
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Ease-of-Use

Cisco Headset has been very easy and user-friendly to setup and use. Even a new user can understand its functionality and start using it without any major hassle. The only issue that they might face is when the pairing fails as re-pairing with multiple devices can be complicated and …
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Audio Quality

Audio quality and noise cancellation has significantly improved my performance at work. The nature of my work requires regular interaction with clients and most of these interactions are remote (phone or webex meetings). Given that the workplace has many employees, the constant external noise …
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Customization

My organization has greatly benifitted from advanced customization provided by Cisco Headset. Customizability is key while handling multiple stakeholders and this is fulfilled in the best possible way by this Headset. Additionally, we use the mobile app to monitor the quality and the battery life. …
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Ease-of-Use

The product is certainly easy to set up and the manual was easy to follow. No complaints here.
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Audio Quality

This feature has helped in crowded environments when you are at a business, what matters to you should be business only and not other noises. Day to day calls were free of unwanted noise and had a positive impact on productivity due to increased focus and ability to concentrate.
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Customization

The customization provided flexibility to the employees which included adjusting settings according to their requirements.
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Ease-of-Use

This Cisco Headset [700 Series] has a simple setup. I actually am a telecommunication engineer but I think it is easy to set up for everyone and this is another reason why I recommend it for every user of every age and with different professions. I think if you are in doubt about the complexity of …
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Audio Quality

Actually, this is the main reason for choosing a Cisco Headset. I am so into investing in the quality of every product I buy and having all [these] online meetings the main device that is very important is the headset. It feels that with my Cisco Headset I don't have to worry about this anymore. I …
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Ease-of-Use

Yes, the pairing process was really simple and the other buttons are really intuitive. One button for [is for] mov[ing] the sound level up and another for mov[ing] the sound level down. Also, there is a single button for mute that is really handy. Press one button [that will] allow to skip songs …
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Audio Quality

The noise cancellation feature is a top high-quality [feature]. You can have meeting[s] in a really noisy environment and also you can do presentations with some noise near you, [and] the headphones will remove all that noise for you making your meetings, presentations, and conferences easy to …
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Ease-of-Use

The administration portal quickly recognizes users that have connected their Cisco Headset 700 Series to their devices running Webex, identifying the owner of the headset and how often they utilize it with their devices. You can easily see when it is online and what version of firmware it is …
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Audio Quality

As noted previously, the Cisco Headset 700 Series has fantastic noise cancellation capabilities for all parties and provides very clear, high-quality audio for the remote parties as well as the person using the headset.
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Ease-of-Use

setup of the product is really easy, unit has its own USB receiver for PC, you could use audio cable 3,5 milimeter jack connector, included in the package, or you can use the Bluetooth to pair with two devices simultaneously, which is a great feature. in the mobile app you can adjust the audio …
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Audio Quality

audio quality is really excellent, the microphones on this Cisco headset 730 are really picking the speaker not the surrounding noise. and with the Noise cancelation feature, you can long and enjoy quality calls
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Ease-of-Use

Very easy to configure, use, and manage. The included quick start sheet is well laid out and at arm's length. QR code included for users to download the phone app. Easy to do firmware upgrades via the app. I just realized there is another USB C cable in the case.
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Audio Quality

Nothing is more painful during the Covid work day than a coworker or customer with bad audio, either too quiet or too hot. Too many calls where the mic on the docked laptop has taken over and the muffled audio is impossible to hear. This eliminates that issue with ease and aplomb and takes out the …
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Customization

The app includes presets for the headphones which are sure to appeal to users looking for a quick adjustment to their audio. The hot-to section of the app also provides clear, concise instructions on how to accomplish any settings or connections needed by the end-user, [and] empowering them to …
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Ease-of-Use

Yes. The setup was easy to connect to both cellular phone and laptop. Switching between the two is easy, but sometimes it loses connection if you get calls on both simultaneously or if one cell phone and a Webex call comes in - connection can get cutoff. Quick charging has also been a huge …
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Customization

Yes. I've set up different setting[s] on my cell phone, as I downloaded the Cisco headset app and can adjust when I'm just using the headset on my cell phone as I walk around the house on calls. It also provides me up to date charging time and percentage. Very helpful.
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Ease-of-Use

That is right, [it is] user-friendly with a simple setup, however, I am an IT personal [and] it's not important for me. Maybe [those who are] benefiting from this feature [are] for the home user[s].
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Audio Quality

First of all, I can hear the voice clearly in the meetings. There is the pandemic issue [and] that's why the online meeting of value increase[d] and we work at home as remote. Understandable voice outgoing/ ingoing is very very important. We solve voice issue[s] by using a Cisco Headset 700 Series.
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Ease-of-Use

The [Cisco] headset [700 Series] was extremely easy to pair and set up. The instructions that came with the headset are simple, but do a great job of providing the necessary information or feature functions on the headset. I was able to pair this headset to the Bluetooth USB-A dongle and my …
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Audio Quality

Although the [Cisco] Headset 700 [Series] is a boomless headset, there are no issues with audio pickup and quality. I am on meetings and customer calls all day and I have not had a single complaint about my audio quality. You are able to customize the audio settings using the app!
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Customization

Yes, we have used the customization on a[n] individual level rather than at the organization[al] level. This allows us to have each user control the settings as they are using the headsets on a daily basis. The mobile app makes the customization process easy and painless! You can adjust the …
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Ease-of-Use

The Cisco Headset 700 Series is very easy to set up. It quickly connects to your Bluetooth devices. If you choose to use the dongle that comes with it, it is even easier to set up. The included instructions are clear and straight to the point. Cisco made these headsets so easy to navigate during a …
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Audio Quality

Cisco has truly provided a Headset that [gives] users high-quality audio experiences for both incoming and outgoing communication. The quality is so awesome users don't really know that I am on a Headset unless I am on a video call. One of the best audio quality headsets that I have used.
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Customization

The provided advanced customization and manageability of the Cisco Headset 700 Series has been great. We have not used the mobile app as of yet.
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Ease-of-Use

It was as simple as plugging it into the USB port and it was ready to go. The features and funtionality just work with the apps. [There is] no requirement to tune or change the headset itself. The apps that it works with are just happy to use it in the best way possible. From a management …
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Audio Quality

All our meetings flow nice and we get things done faster. There is no more background noise. The "can you hear me" in meetings just disappears and the device is so easy to use and so simple to see if you are on mute or not, with the external inline call controls.
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Customization

We can control and see who is using the headset from the Cisco Webex Control hub, this is easy to show who has what headset and on what version of firmware they are currently using it. You can configure the device to download new firmware which installs automatically without users' input.
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Ease-of-Use

After opening the box for the first time there is a small card with instructions. It is just as easy to pair the Cisco Headset 700 Series as it is any other bluetooth speakers to mobile devices, laptops and desktop video units.
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Audio Quality

During this post pandemic time and employees are working remotely and joining meetings from home with family, pets and kids around. The Cisco Headset 700 Series Headsets filter out background noise the other users on the call and also provide noise canceling to help the employee not be distracted …
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Customization

The mobile app is uses to maintain and update the headset firmware as well as change settings from voice, music and cinema depending on how the headset is being used. The app also allows users to customize the noise cancellation level and enable/disable voice assistant.
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Ease-of-Use

This headset it is very comfortable, It prevents the outside noise. Very well suited for all kind of professional meetings. We can use it personally as well. Its battery backup is amazing. Just to adjust the audio is little difficult for the new user but once it sets, we will never face again same …
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Audio Quality

As we all are in a situation due to COVID-19 where we have to attend the meeting or host the meeting everyday. Sometimes it goes longer but if we use this headset it is very comfortable. We can use it personally as well as its audio quality and battery backup is amazing.
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Customization

Cisco Headset 700 Series have amazing audio quality but still we can customize the audio as per our comfort. I adjust the audio through the Cisco Headsets mobile app. This adjustable audio feature makes it different from others and unique.
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Audio Quality

Never faced any issues with both incoming or outgoing calls. Both the speakers and mic are amazing and also the noise cancellation secondary mic.
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Customization

The Cisco Headset 700 Series mobile app is amazing and easily available on the play store. Pairing with it is easy and offers a lot of customizations. You can set default audio levels, mic volume, etc.
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Awards

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Cisco Headset 700 Series?

Cisco 700 Series Headsets includes Clear Voice technology and features built to enable productivity in any environment. The vendor states its deep integrations with Cisco collaboration applications and devices allow for intuitive user experiences and intelligent headset management with advanced…

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  • No setup fee

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  • Free Trial
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  • Premium Consulting / Integration Services

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Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

What is GoTo Meeting?

From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

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Product Details

What is Cisco Headset 700 Series?

Cisco 700 Series Headsets includes Clear Voice technology and features built to enable productivity in any environment. The vendor states its deep integrations with Cisco collaboration applications and devices allow for intuitive user experiences and intelligent headset management with advanced analytics.

Cisco Headset 700 Series Screenshots

Screenshot of Cisco headsets leverage existing Cisco collaboration infrastructure for intelligent management, both on-premises and in the cloud. With the Cisco platform, IT administrators have a single platform to manage Cisco applications and devices, extending management capabilities to view end-to-end call diagnostics and advanced user analytics. This single, integrated tool simplifies management and helps organizations maximize return on investments.Screenshot of Premium Bluetooth headset built for today’s work styles featuring Clear Voice technology. This voice-honing, boom less design coupled with adaptive noise cancellation and background noise reduction delivers an exceptional calling experience anytime. The sleek design allows for an easy transition from business to personal use, with customizable audio for a superb listening experience.

Cisco Headset 700 Series Videos

Experience the Cisco Headset 730
Cisco Headset 730 | Red Dot Design Award 2020

Cisco Headset 700 Series Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

(1-25 of 32)
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Laurence Persing | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use the Cisco 730 for audio and video calls and for listening to music while working throughout the day. As a remote worker the noise canceling helps me focus when it is noisy outside. I can use the headset 10+ hours a day and the battery never runs down. The headset is light weight but build quality is excellent.
Score 10 out of 10
Vetted Review
Reseller
Even prior to the unprecedented, pandemic-driven shift to working from home that swept across many companies globally in March 2020, the reality of work for myself and my colleagues consisted of constant, back-to-back teleconferences and video collaboration sessions. A high-quality headset is a vital part of my work-kit, and I've tried out many different ones over the years. While Cisco is a relative new-comer to the headset market, they have clearly learned lessons from the experiences of the existing competition. Across my organization, we use headsets from all of the major manufacturers, and the quality of the Cisco units is certainly on par or better.
Score 10 out of 10
Vetted Review
Verified User
[Was] tired of the corded headphones that are "standard issue" at work, [so] I upgraded to the [Cisco Headset] 700 Series. I spend hours each day video conferencing and need[ed a] consistent crisp and clear communication with mobility within my office. The headphones are comfortable, durable, easy to use, and have yet to fail me in staying connected.
Mohd Shahid Ali | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
During the Pandemic, We have been asked to work from home. It was very difficult for us to join the meetings and the Background noises at home. It was difficult to connect 2 devices simultaneously. With the Cisco headset, it is easy to connect 2 devices simultaneously. Also, noise cancellation works very well. Now it is very easy to attend the meetings without any disturbance.
Score 10 out of 10
Vetted Review
Verified User
I use Cisco Headset almost on a daily basis for both personal and professional work. I use it while having business meetings and daily interaction with clients over video conferencing applications (specially webex). I pair it with multiple devices including laptop, mobile as well as tablets for my day to day activities.
My organization has provided this Headset for sever consulting engineers who have to constantly interact with client and multiple stakeholders over online meetings and given that the conference meetings are carried out in large rooms, having a good range is important and cisco Headset stands out on this aspect.
Score 9 out of 10
Vetted Review
Verified User
Cisco 700 Series Headset is one of the best headsets available in the market. The sound quality is exceptional and the noise cancellation makes it even better as if you are using a very premium headset. In a company where employees are closely located it becomes difficult to speak to someone over the phone without a Bluetooth headset. Add to this, the noise around from various other sources makes it challenging to hold conversations. The noise cancellation feature did the job very well.
Score 8 out of 10
Vetted Review
Verified User
We started using it when we switched to remote working during the pandemic period. IT Network teams need to communicate a lot with other teams. We use Cisco 730 headsets for a better audio transmission in video calls.
Score 10 out of 10
Vetted Review
Verified User
During [the] pandemic, we have had to work remotely online from our home and we had lots of online meetings with the International Telecommunication Union or with organizations inside our country. We had at least 3 meetings in the week. I had to use headphones constantly because all the family was in one home and they had to talk and go around and this Cisco headset made it easy for me, they reduced noise and I could be heard more clearly by my colleagues. I would really recommend them.
Score 10 out of 10
Vetted Review
Verified User
[I use Cisco Headset 700 Series] just for myself, privately! Zoom, Teams meetings with coaches, management, sponsors, Training via Zoom, lectures, events via Zoom, or Teams. Listening to music, watching movies, talking with my friends, talking with my relatives, parents, grandparents.Listening to podcasts and audiobooks, relaxing music before going to sleep. And so so much more. Love this Cisco Headset 700 [Series].[I] would definitely recommend it as a Perfect Gift for Christmas, or any other occasion.
Score 9 out of 10
Vetted Review
Verified User
I use the Cisco 700 series wireless headset daily for my work meetings, professional development training sessions as well as with my own personal mobile device. The ease of use, comfort and long battery life make this device a great choice for someone looking to have a wireless headset that can transcend work usage as well as personal usage.
Score 10 out of 10
Vetted Review
Reseller
At the start of COVID19 in March 2020 every employee was able to get a [Cisco Headset] 730. The product arrive[d] at home via mail after 2 weeks of filling the service request in the company. The company was able to provide a top brand Cisco headphones and solve the issue of communication. The advantages of these headphones are low weight and long battery life.
Score 10 out of 10
Vetted Review
Reseller
We have multiple people within our organization that use the Cisco Headset 700 series for phone calls and video conference meetings. They are used to provide noise cancellation and high-quality voice communications while connected via blue tooth to computers or mobile devices. Many users will primarily use them while in very noisy environments.
November 05, 2021

Cisco 730 Headset

Score 9 out of 10
Vetted Review
Verified User
Headsets Cisco 730 are used by employees in open office environment to eliminate the surrounding noise when making calls, Webex meetings or concentrating on they work. Many employees are very happy about the Noise cancelation feature, the simple controls on the headset and ability to have PC and mobile phone connected at the same time.
Score 9 out of 10
Vetted Review
Verified User
[They are] easy to deploy and easy to manage via the Webex Control Hub, this headset had helped us with the transition to work at home during the COVID era, and allows users to answer multiple calls and meetings with a single wireless headset. Noise canceling is incredible and a must-have for the pets, kids, and spouses that are now part of the modern office landscape.
November 04, 2021

Every Day Use

Score 8 out of 10
Vetted Review
Verified User
I use it [Cisco Headset 700 Series] every day as my main headset for all calls, video calls, etc. Several people within my team also use it as their main headset. Solves our need to not use our laptop mic and provide better quality and clarity in talking/listening.
Bryan Thomas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The Cisco Headset 700 [Series] is a great headset and can be paired with multiple devices. It helps with the users that always like to use their speakerphone but annoys everyone else. The headset is super comfortable and the noise cancellation is amazing. [I] highly recommend this headset for any Bluetooth device.
Cristina Toma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use this headset because we already have a Cisco environment for Collaboration on premises and since we adopted Webex, it was like a natural extension. We use it for the moment in the UC Team, but the plan is to extend it to other departments. It helps us a lot in conferencing and for calling.
Score 8 out of 10
Vetted Review
Verified User
The Cisco Headset 700 Series is being used by our teams working in a hybrid environment. The 700 series headset comes with a nice carrying case that assures you the headset will get to the office or wherever you are working safely without damage. The headset is a little heavy compared to previous headsets that I have used. The ear cups also sit on top of the ears rather than housing the whole ear. The sound quality is great and even though there is no boom mic, my customers never have a hard time hearing me. I use the USB dongle with my pc and Jabber softphone and the headset does connect to Bluetooth devices. Install the app on your phone and it allows various settings to be customized.
Score 10 out of 10
Vetted Review
Verified User
Since the pandemic, I have been looking for a Headset that can meet the growing need of our teleworkers. With our users being in varying situations, I am looking for a Headset that is versatile and can be used across multiple devices that will [also] reduce background noise in user's environments. I am also looking for something that will work with a lot of the Webex features.
Score 10 out of 10
Vetted Review
Reseller
We use the Cisco Headset 700 Series across our business to provide unified communications tools to our PC and hard phone based users. These devices are comfortable to wear and provide excellent voice quality. The users of these devices love them and [think] they are much better than the old ones they used to use. The management of the devices is done by the Control hub, which is great.
Score 10 out of 10
Vetted Review
Reseller
We are using them across most of the organization for remote employees. This allowed for everyone working remotely to have superior audio experience while making calls and joining meetings from home.
Score 9 out of 10
Vetted Review
Verified User
I am working as a Technical Associate profile and in my project we have to host Operational Stability Meetings from Monday to Friday to update about last 24 hours to report the incident, any critical change etc. As we are the host we need a headset which should cancel the outside noise and [the] speaker and mic should be clear and Cisco Headset 700 Series suits well as per our requirement. So, everyone host as well as attendee use this headset in my organization.
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