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Cisco Headsets

Cisco Headsets

Overview

What is Cisco Headsets?

Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional…

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Recent Reviews

Cisco 980 FTW

8 out of 10
December 27, 2023
Incentivized
Cisco Headsets are used across the business in conjunction with Cisco webcams and desk units. Having the 980 series headset makes longer …
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Best of its Kind

10 out of 10
November 24, 2023
Incentivized
Quality and Analytics are needed in every headset and Cisco Headsets have the most advanced quality and the most professional headsets. …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Cisco Headsets Review
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Cisco Headsets Review
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Pricing

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What is Cisco Headsets?

Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

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Product Details

What is Cisco Headsets?

Cisco Headsets are designed to help employees stay connected whether they are working at home, at the office, or on the go. Cisco's professional headsets boast exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. They offer Bluetooth wireless, DECT, or wired headsets.


The Cisco Headset 900 Series features a collaboration with Bang & Olufsen to deliver headsets with a sophisticated style, outstanding audio, and the unique features professionals require.


The Cisco Headset 700 Series are wireless headsets designed for hybrid work. Featuring voice activated microphones, noise cancellation, and enterprise-grade security to deliver an exceptional calling experience every time.


The Cisco Headset 500 Series offers a full range of wired and wireless headsets that keep your day going with a comfortable lightweight design. Featuring outstanding audio performance and noise isolation, these headsets are a great option for use in contact center environments.


The Cisco Headset 300 Series offers wired headsets designed for everyday office use with essential functionality, enhanced productivity features, and easy setup. These are presented as ideal for those looking to maximize their investment.

Cisco Headsets Features

  • Supported: The Cisco Headset 900 Series features a collaboration with Bang & Olufsen to deliver headsets with a sophisticated style, outstanding audio, and the unique features professionals require.
  • Supported: The Cisco Headset 700 Series are wireless headsets designed for hybrid work. Featuring voice activated microphones, noise cancellation, and enterprise-grade security to deliver an exceptional calling experience every time.
  • Supported: The Cisco Headset 500 Series offers a full range of wired and wireless headsets that keep the day going with a comfortable lightweight design. Its audio performance and noise isolation make these headsets are a great option for use in contact center environments.
  • Supported: The Cisco Headset 300 Series offers wired headsets designed for everyday office use with essential functionality, productivity features, and easy setup. These are designed for those looking to maximize their investment.

Cisco Headsets Screenshots

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Cisco Headsets Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.

Logitech GROUP, Sennheiser ADAPT series, and Jabra Evolve2 Series are common alternatives for Cisco Headsets.

Reviewers rate Support Rating highest, with a score of 7.7.

The most common users of Cisco Headsets are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(102)

Attribute Ratings

Reviews

(1-25 of 61)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cisco headsets are used widely in my organization, They are used for office-to-office calls (internal and external). We also use them widely in our contact center environments which house a lot of people. Last but not least for joining Webex meetings in the office or on the go.
Hamzah Iessar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I'm working for virtual community engagement and mostly I have my Cisco Headsets on the entire day often stretching beyond hours too. The company I work for provided me with a Cisco Headsets, and initially, I was skeptical about the brand however I was proven wrong w.r.t my negative thoughts. The product is good, I used the 562 model and the noise cancellation is best something I really look up to while I use headsets first-handedly. Our customer service team also uses the same headsets and after hearing their experience too the mic is working perfectly, the audio is pretty clear and I believe that price point is also justified. It is directly affecting our business in positive way from product to communications to Customer service Cisco Headsets is covering us all. Also the new variants get stocked up in the inventory and customization plays a key role in the product's sustenance in our company. I believe that it is a symbiotic relationship, and till now, I don't think that the quality is compromised.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Cisco Headsets for our remote and office workers for Webex Calling/meetings, etc. The excellent noise cancelation is possibly the best feature. Even in very noisy environments, it produces excellent voice quality. The battery life is excellent. And if it’s empty, it charges very quickly. In a few minutes of charging, you get several hours of use.
Score 9 out of 10
Vetted Review
ResellerIncentivized
For a long time Cisco Headsets were not good enough for our users having to go over 5h + of meetings using them and how comfortable they are. Also, the build quality was not the best, however with the new 900 lineup the quality of the products is much better than before along with more ease of use.
December 27, 2023

Cisco 980 FTW

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cisco Headsets are used across the business in conjunction with Cisco webcams and desk units. Having the 980 series headset makes longer meetings and catch up a lot more comfortable. Being able to use these headsets means we can free up meeting rooms and quite spaces, giving users the ability to easily and quickly communicate with team members
December 22, 2023

Cisco Headsets 980s

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Cisco Headsets all over the company and in the IT team we have been using the B&0 980s and have every other Cisco Headsets used in other points these 980s are by far the best however, it does highlight the flaws in the other headsets.

In my opinion, the USB wireless connection has sucked on every model of Bluetooth headsets we have had, including the 980. These headsets still do have issues in collecting the correct input on occasion but its its not a dealbreaker as it is most likely down to the Bluetooth standard and the device connected.

The major issue we have is needing a separate app to adjust the sound settings on the headset. Why can't this be integrated into the Webex app as an option?
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cisco Headsets are used in different ways based on the specific end user. We have end users who connect the headsets directly to their computer, others who connect directly to their phone, and several who use the multi base for connection to their desk phone, computer, and mobile phone simultaneously. Cisco Headsets are managed through the Cisco Control Hub.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Cisco 300 series Headsets in our company mostly for client calls and meetings and technical support. It is the basic model, but that doesn't mean it lacks of required features. It is durable with great sound quality. Even when we are sitting close to each other, there is no problem in calls due to its noise reduction feature.
November 24, 2023

Best of its Kind

Score 10 out of 10
Vetted Review
ResellerIncentivized
Quality and Analytics are needed in every headset and Cisco Headsets have the most advanced quality and the most professional headsets. Remote software updates are another brilliant feature. Absolutely the best of headsets with a sleek, professional look and feel of the best quality.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have always been a fan of Cisco Headsets for its premium quality sound and noise reduction. Cisco 300 series headsets are great for online meetings, calls and trainings. The lightweight design provides comfort during prolonged usage hours. The buttons are easy to use, making it simple to control during work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my company, the teams are based in different geographies, and we work in a hybrid model so we often need to join meetings virtually. Cisco Headsets help us collaborate efficiently during team meetings by canceling any background noise. We use Cisco Headsets both while working from home and at work to avoid background noise from a lot of people sitting beside us.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We propose the Cisco Headsets to our clients as part of the collaboration solutions. As the headsets are tied to the user in the configuration, this allows for analytics and troubleshooting, something not possible with 3rd party devices. The pricing is good because there is a vast array of models and features in each. This allows us to propose anything from basic models to premium ones. The 980 model is amazing and I use this one myself. It has a pretty decent battery life. I think the best feature on it is that it is an over the ear model. For me, being on a headset most of the day, it is more comfortable and I feel less wear on my ears. Most of our customers prefer the basic 300 and 500 models.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use it daily for all my communication needs. Webex, calls, music, etc. It allows me to talk and meet hands-free, which is important when I'm presenting and moving around the home/office.
September 09, 2023

Great Hardware

Mehmet Ali GÜL | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
During Covid, we were at home and we needed something to get less distracted from the things that going on around us at home. That's when Cisco Headsets were distributed by the company, and they were life savers. Furthermore, after Covid, when we all got back to the office and were sitting next to each other, that's when the noise cancellation feature was instrumental.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Basically I use this headset for my work and also meetings and teaching.It helps me to cancel the environment noise and focus on teaching and talking. The quality of microphone is good but it could be better. I am satisfied with the noise cancellation feature and also the quality of the headset.
Laurence Persing | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use the Cisco 730 for audio and video calls and for listening to music while working throughout the day. As a remote worker the noise canceling helps me focus when it is noisy outside. I can use the headset 10+ hours a day and the battery never runs down. The headset is light weight but build quality is excellent.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Even prior to the unprecedented, pandemic-driven shift to working from home that swept across many companies globally in March 2020, the reality of work for myself and my colleagues consisted of constant, back-to-back teleconferences and video collaboration sessions. A high-quality headset is a vital part of my work-kit, and I've tried out many different ones over the years. While Cisco is a relative new-comer to the headset market, they have clearly learned lessons from the experiences of the existing competition. Across my organization, we use headsets from all of the major manufacturers, and the quality of the Cisco units is certainly on par or better.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
[Was] tired of the corded headphones that are "standard issue" at work, [so] I upgraded to the [Cisco Headset] 700 Series. I spend hours each day video conferencing and need[ed a] consistent crisp and clear communication with mobility within my office. The headphones are comfortable, durable, easy to use, and have yet to fail me in staying connected.
Mohd Shahid Ali | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
During the Pandemic, We have been asked to work from home. It was very difficult for us to join the meetings and the Background noises at home. It was difficult to connect 2 devices simultaneously. With the Cisco headset, it is easy to connect 2 devices simultaneously. Also, noise cancellation works very well. Now it is very easy to attend the meetings without any disturbance.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
After we were all moved to remote positions in March of 2020 we saw a large increase in the number of online meetings and conferences we were required to attend since we were no longer in an in person office setting. The first thing most folks noticed is the laptop mic and speakers weren't cutting it anymore so I purchased one of Cisco's 500 Series headsets. It was an instantly noticeable upgrade to the way I'd been attending online meetings.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Cisco Headset almost on a daily basis for both personal and professional work. I use it while having business meetings and daily interaction with clients over video conferencing applications (specially webex). I pair it with multiple devices including laptop, mobile as well as tablets for my day to day activities.
My organization has provided this Headset for sever consulting engineers who have to constantly interact with client and multiple stakeholders over online meetings and given that the conference meetings are carried out in large rooms, having a good range is important and cisco Headset stands out on this aspect.
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