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Cisco IP Phones

Cisco IP Phones

Overview

What is Cisco IP Phones?

Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet…

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Recent Reviews

Good products

9 out of 10
March 01, 2024
We use Cisco IP Phones to give to all users a deskphone to use for business calls. We don't want users to use their personal phones for …
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Trustworthy

10 out of 10
April 13, 2023
Incentivized
We all used 8851 in office and we used to sell these to the clients as well who were ok to use CUCM based solution.
Phones were being used …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Cisco IP Phones Review
04:26
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Product Details

What is Cisco IP Phones?

Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.

The Cisco IP Phone portfolio includes:
  • • Affordable, occasional-use and specialty VoIP communications including Cisco Unified SIP Phone 3900 Series and Cisco Unified IP Phones 6900 Series
  • General business VoIP communications such as the Cisco IP Phone 7800 Series and Cisco Unified IP Phones 7900 Series
  • Advanced HD video, VoIP and mobile communications such as the Cisco IP Phone 8800 Series
  • Multiplatform Phones for third-party UC-as-a-Service Partners
  • Multimedia applications for Cisco IP Phones
  • Analog telephone adaptors and accessories

Cisco IP Phones Video

The latest Cisco IP phones are designed to reduce regulatory compliance risks and provide the latest technology with the option to be on-premises or cloud.

Cisco IP Phones Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.

Reviewers rate Usability highest, with a score of 8.6.

The most common users of Cisco IP Phones are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(135)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Luis Henriquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use it for calling between users inside and outside our premises and other daily tasks. The problems that have been addressed are related to call billing, as we have reduced our expenses in terms of call charges in a scope of 50 per cent of our expenses.
  • Call conferences
  • Call pickup
  • The use of PSTN and SIP trunk at the same time
  • Integration with Cisco Webex
  • Highly secure, high-definition voice
  • Reducing your operating costs
  • Supporting sixteen lines
It is well suited for empowering your business with a new collaboration experience. It is not suited for video conferences.
  • Increased the use of not so traditional technology like SIP
  • Reduce the number of traditional phone line leased by the company
  • It far more friendly to use than old line
  • Reduces expenses by more than a 50 percent
Better audio in Cisco does not require a reboot so often and better response time relates to latency.
Flexibility and mobility that improve collaboration and enhance business experience.
Cisco has always had good quality support available 24/7, its technical expertise and dedication to resolving issues promptly are excellent they offer quality support.
Cisco Webex DX80 (discontinued), Cisco Routers, Cisco 1000 Series Integrated Services Routers (ISR 1000)
742
Financing, banking. immobility
3
Technical skills and expertise in networking, telecommunications, or IT support.
  • Daily calls usage
  • Call Center
  • Call conferences
  • Integration wih Webex
  • Video conferenes
  • Automate task
  • Hybrid work
  • Voice messaging system
Cisco IP phones can help businesses of all sizes increase call efficiency and productivity and based on Cisco innovation is a future-proof investment.
No
  • Scalability
  • Ease of Use
  • Other
Match the phone to your business needs and the needs of your users
Consider the scalability and flexibility of Cisco IP phone solutions to accommodate future growth and changes in organizational needs. Choose IP phone models that offer scalability options, such as support for additional lines, expansion modules, and software upgrades, to ensure that the chosen solution can adapt to evolving requirements
  • Implemented in-house
  • Third-party professional services
No
Change management was a big part of the implementation and was well-handled
  • Understanding and manigin licenses
  • Upgrating firmwares
  • Creation o templates
Reduced equipment and infrastructure cost increased productivityEasier network management
Yes, because businesses need fast response times, platform stability, and increased operational efficiencies
I have had to work with some excellent engineers with great knowledge on the subject and always contributed the most, as once I did not know that the platform had a bug and although everything was perfectly configured, the technician guided me with a lot of enthusiasm and patience and suggested the appropriate firmware upgrade, in less than two hours the incident is resolved.
  • Conferences
  • Call pickup
  • Webex integration
  • Integration with Third-Party Systems
  • Call parking
  • Firmware Upgrades
Yes, but I don't use it
The lack of video conferencing, high-quality audio, built-in speakerphone and headset compatibility, programmable buttons for speed dial.
Anthony Guppy, MIET | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
The go-to professional phone for business users. With support for multiple sips lines and well as built-in gigabit switches and Wi-Fi ( Certain Models). The ideal phone for almost any deployment. We deploy these for our customers as a managed service provider as well as a phone reseller. With a wide range of models from grayscale screen to video enable handset and mobile Wi-Fi phones this is the cisco premium phone line
  • Gigabit Switch
  • IP Phone
  • Receptionist Phone
  • Multi line Phone
  • Video Calling
  • Higher resolution Video calling
  • Higher resolution screen to view person
  • Touch screen interface
The 8800 is will be suited for the majority of scenarios with IP Phone deployments. There are one-two cases I wouldn't consider. One If using a multi-person video call the camera does not have a high enough resolution. The other use case where the 8800 don't make sense is convivence phones as these only need to be 1 line.
  • Great Multiline IP Phone
  • Gigabit switching built-in so that now slow down of network
  • 8845/8865 are true replacements for the DX650. Cisco needs to bring out a touchscreen model that replaces the DX650 properly.
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
The in-person video call gives more details to the person's real feelings with the observation of the body language. Subtle detail provides quantifiable difference when the person is not vocal in their praise or complaint.
Cisco TAC is still the best support service that I have ever dealt with going back 10+ years in IT.
Cisco Business Edition 6000 (BE6000), Cisco Business Edition 7000, BroadSoft UC-One
The represent the standard worker to high level management. Primarily the base user would be assigned 7821, with mid level management and receptions getting 8851. While Directors or equivalents would have gotten 8845. General worker could represent from Basic blue collar workers to white collar and could have vary tasks.
No
  • Price
  • Product Features
  • Product Usability
No
No because spares are cheaper for large orders.
No
Bug identification with little information with knowledge of workaround to fix in less than 30 mins from call
  • Mass user changes
  • Operation of MRA mode
  • Add lines
Yes
Single number reach
The Ideal phone for majority of user once client had budget for it.
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