Cisco Jabber

Cisco Jabber

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Cisco Jabber

Overview

Reviews

Cisco Jabber

6
We used Cisco Jabber as a way to communicate internally with colleagues from all over the world and in some cases to communicate with …

Popular Features

View all 23 features

Chat (141)

8.7
87%

Notifications (143)

8.4
84%

Mobile Access (116)

8.3
83%

Discussions (122)

7.9
79%

Reviewer Pros & Cons

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Pricing

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Jabber for Desktop

$50.00

Cloud
Per License

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

6.8
68%

Communication

6.2
62%

File Sharing & Management

6.9
69%

Product Details

What is Cisco Jabber?

Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.

Key Features
Instant message and presence
Real-time presence information and instant messaging. Users can view the availability of contacts within and outside of their organization.

Business voice and video
Soft-phone features, including HD voice and video, plus desktop sharing.

Global Collaboration
Access to all of Cisco Jabber’s features while mobile, including video conferencing.

Communicate from Microsoft Office
Access Cisco Jabber directly from Microsoft Office applications. Click to initiate chat, voice or video calls, or multiparty conferences.

Cisco Jabber Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Mobile Access
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration

Cisco Jabber Video

Cisco Jabber Basic Feature Guide

Cisco Jabber Competitors

Cisco Jabber Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry

Alternatives

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Frequently Asked Questions

What is Cisco Jabber?

Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.

What is Cisco Jabber's best feature?

Reviewers rate Chat highest, with a score of 8.7.

Who uses Cisco Jabber?

The most common users of Cisco Jabber are from Enterprises and the Information Technology & Services industry.

Reviews

(1-25 of 149)
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Dharmesh Sakarkar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
For better collaboration with teams on workflows and projects, Cisco Jabber is the most appropriate tool to use. I do recommend Cisco Jabber for secure online meetings and great video conferencing.
January 11, 2022

Cisco Jabber

Jian Groenewald | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Cisco Jabber is, in my opinion, the easiest to adapt to and learn, new users can become experts in a few days of using Cisco Jabber. Compared to its competitors it could improve on the general look and feel of the app and add more functions that competitors offer that they do not.
Alan Sheiner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I would say that this tool is a very useful and pronounced tool that yields many advantages for businesses. The great thing about this tool is that the entire organization can work with this software just for the sake of better integration, and still, there would be no issues. Altogether, it is a top-notch platform that should be adopted by companies for a better collaborative environment.
Marissa Novak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cisco Jabber is an ideal service for companies with employees working remotely. It is quick and easy to jump on a video conference call and it is extremely beneficial to have the desk phone accessible right from your computer. The instant messaging is great as well as a way to keep in close contact with other coworkers, regardless of location.
Sunil Lidoria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Many times we needed to have short calls with screen sharing, there is a very good feature to start your own meeting room with a shortcut button in the chat window.
Loren Piel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I like the convenience of [Cisco] Jabber to easily and efficiently communicate with other employees. It saves time in connecting and resolving issues that can be described and responded to through the message feature. It is also a big time saver in calling other employees at the number listed in the company directory.
Magreat Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
[Cisco Jabber] is very much reasonable in price and if you are seeking a platform where you can carry out effective communication while being at work, then this is the most suitable tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch and being more productive. Cisco Jabber is very effective for project handling.
Adolfo Villadiego | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Cisco Jabber is affordable for everyone, it is very cheap for companies looking for economic alternatives. It is well suited to give the customer many business solutions from any video call. We recommend Cisco Jabber to have the customer around the corner.
Chetan Gavade | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Cisco Jabber is very much suitable if you are working remotely. It always keeps you connected with your team and customers around the globe. It can be found difficult for lots of audiences during one conference call. It needs some improvement on file-sharing functions. Overall the functions like audio calling and video conferencing are up to the mark.
Siddharth Goyal | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
Cisco Jabber is an all-in-one application, it gives you the possibility of having your extension on your computer, cell phone or tablet, being able to send messages to your colleagues, share documents, screens, access voicemail, or even video conferencing rooms. What more could you want? There is not much to mention here, with the change of look and feel that they are doing in the new version, the user experience will be similar to Webex Teams and this helps the adoption of the solution. Perhaps the only point to mention is that for some cell phones, the application makes them a little slower than normal.
Linnea Warren May | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Best suited: quick communication with colleagues, screen share, remote calling/telecommuting, video conference. A good replacement for 1-2 sentence emails or stopping by a colleague’s office when that is not possible. Also good when on a call together and need to have a sidebar conversation. Good to leave a quick note when a colleague is away from their desk Worst suited: group conversations, long communications, sharing documents or attachments. Does not replace meetings or in-person conversations completely.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is most appropriate that I love that I can put the Cisco Jabber app on my phone. When someone calls me at my work number, my cell phone will ring like normal - so I don't have to worry about missing calls. It is less appropriate we work in multiple offices in different cities, and you can only send photos to people who are on the same internet as you. if we are in the office, it's fine and we can send photos to others in the office. we cannot send photos to someone in our other offices though.
Aman Bhagat | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
As I told you it makes us able to connect from anywhere and from any device. So once I was stuck at some outstation and was unable to attend the important meeting but due to Jabber, I was able to connect that meeting from a road and from that outstation with my mobile.
November 19, 2021

Feedback - Cisco Jabber

Shailesh Pandey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In my 20 years of experience, I've never attended any online meetings but because of the pandemic, I had to do those. I must say Cisco Jabber was a great friend during those days, it made all the processes so smooth and convenient that I use it on a regular basis.
November 01, 2021

Excellent

Rahul Singh Sengar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cisco Jabber is really good in tools like screen sharing, video calling, and presentation. I would highly recommend my colleagues Cisco Jabber for these features. Meetings in the organization, like daily scrum and party meets and done effortlessly. Setting the meet is very easy to establish. The only scenario where is Cisco Jabber is less appropriate is data consumption by Cisco Jabber.
January 24, 2022

Cisco Jabber Review

Pratham Radadiya | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
No offense, Cisco Jabber is the best messaging app, but as we see other social media platforms offering similar services in almost free pricing and also provides even greater feature sets with all in one integration with multiple social media platforms. Messaging applications like Whatsapp and Telegram work just fine, now that they also provide group calls.
Evgeny Erofeev | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
This software product is essential for all companies if they are looking for the cheapest option for calling and using the Internet. This software product is pretty simple, but it is the best option if you are waiting for only good calling. Nevertheless, I recommend this software for people sales and marketing.