Cisco Jabber

Cisco Jabber

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Top Rated
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About TrustRadius Scoring
Score 8.1 out of 100
Top Rated
TRUE
Cisco Jabber

Overview

Recent Reviews

Integrated phone

7 out of 10
May 20, 2022
I use Cisco Jabber for making and receiving calls. It is helpful that it can be linked to my computer so that calls can be made through a …
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Solid communication tool

6 out of 10
May 05, 2022
We've used Cisco Jabber for inter-office communication through instant messaging and digital calling. We have a large staff base with …
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Love communicating

7 out of 10
May 01, 2022
I use Cisco Jabber mainly for quick text conversations with colleagues. It cuts down on email traffic and isn't as distracting as phone …
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Reviewer Sentiment

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Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020

Popular Features

View all 23 features

Chat (146)

8.5
85%

Notifications (146)

8.2
82%

Mobile Access (118)

8.1
81%

Discussions (124)

7.5
75%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Jabber for Desktop

$50.00

Cloud
Per License

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

6.5
65%

Communication

6.0
60%

File Sharing & Management

6.6
66%

Product Details

What is Cisco Jabber?

Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.

Key Features
Instant message and presence
Real-time presence information and instant messaging. Users can view the availability of contacts within and outside of their organization.

Business voice and video
Soft-phone features, including HD voice and video, plus desktop sharing.

Global Collaboration
Access to all of Cisco Jabber’s features while mobile, including video conferencing.

Communicate from Microsoft Office
Access Cisco Jabber directly from Microsoft Office applications. Click to initiate chat, voice or video calls, or multiparty conferences.

Cisco Jabber Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Mobile Access
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration

Cisco Jabber Video

Cisco Jabber Basic Feature Guide

Cisco Jabber Competitors

Cisco Jabber Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry

Comparisons

View all alternatives

Frequently Asked Questions

What is Cisco Jabber?

Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.

What is Cisco Jabber's best feature?

Reviewers rate Chat highest, with a score of 8.5.

Who uses Cisco Jabber?

The most common users of Cisco Jabber are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (425)

Ratings

Reviews

(1-25 of 153)
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Score 6 out of 10
Vetted Review
Verified User
Review Source
  • virtual calls, IM, and video capabilities can help communication and potentially reduce the need for travel
  • Seems to work somewhat slower than it should and sometimes becomes unresponsive. That can put a strain on productivity.
  • Easily seeing someone's status and whether they are available is a small thing but valuable.
Mohammad Mashmoushi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Our construction firm has generated nearly 27% more revenue this quarter compared to Q4 of last year.
  • Significant improvement in team collaboration over the years upon utilizing the platform resulting in lesser report submission delays & overall better project management.
  • Cisco Jabber has undoubtedly contributed to our firm's success in managing & accomplishing projects over the years while reducing our dependency on other programs, thusly keeping costs down.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has allowed for business phone communication to continue uninterrupted while reducing the need for communication hardware.
  • It has lowered overall cost of company-wide phone communication by roughly 30%.
  • It has facilitated communication with external stakeholders during business travel, especially external partners who utilize alternate business communication platforms.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • When we used it there was positive ROI because of fast access to remote employees
  • We don't use it anymore because it didn't fulfill our needs on an enterprise level
  • We positively increased the speed of communication with my team members but this can be done with most software of this nature.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Cisco Jabber has helped to improve our work performance, thanks to all the tools it has. It has been easy to implement, to be able to schedule meetings, agreements, conferences, and events. It has given us a good ROI.
ozan guner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Cisco Jabber helped us develop a Business Continuity Plan in case of emergencies.
  • It allowed our employees to answer their office-phones remotely.
  • It saved us a 10.000$ investment every 4 years on the desk phones for only the Turkey office, possibly much higher figures on the global scale of Hilti.