Cisco Jabber

Cisco Jabber

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Top Rated
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About TrustRadius Scoring
Score 8.1 out of 100
Top Rated
TRUE
Cisco Jabber

Overview

Recent Reviews

Integrated phone

8 out of 10
May 26, 2022
I use Cisco Jabber for making and receiving calls. It is helpful that it can be linked to my computer so that calls can be made through a …
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Solid communication tool

6 out of 10
May 05, 2022
We've used Cisco Jabber for inter-office communication through instant messaging and digital calling. We have a large staff base with …
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Love communicating

7 out of 10
May 01, 2022
I use Cisco Jabber mainly for quick text conversations with colleagues. It cuts down on email traffic and isn't as distracting as phone …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020

Popular Features

View all 23 features

Chat (152)

8.7
87%

Notifications (152)

8.4
84%

Mobile Access (123)

8.1
81%

Discussions (130)

7.7
77%

Reviewer Pros & Cons

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Video Reviews (3)

Record

Pricing

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Jabber for Desktop

$50.00

Cloud
Per License

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

6.5
65%

Communication

6.1
61%

File Sharing & Management

6.7
67%

Product Details

What is Cisco Jabber?

Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.

Key Features
Instant message and presence
Real-time presence information and instant messaging. Users can view the availability of contacts within and outside of their organization.

Business voice and video
Soft-phone features, including HD voice and video, plus desktop sharing.

Global Collaboration
Access to all of Cisco Jabber’s features while mobile, including video conferencing.

Communicate from Microsoft Office
Access Cisco Jabber directly from Microsoft Office applications. Click to initiate chat, voice or video calls, or multiparty conferences.

Cisco Jabber Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Mobile Access
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration

Cisco Jabber Video

Cisco Jabber Basic Feature Guide

Cisco Jabber Competitors

Cisco Jabber Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry

Comparisons

View all alternatives

Frequently Asked Questions

What is Cisco Jabber?

Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.

What is Cisco Jabber's best feature?

Reviewers rate Chat highest, with a score of 8.7.

Who uses Cisco Jabber?

The most common users of Cisco Jabber are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (442)

Ratings

Reviews

(1-8 of 8)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
Competitors of same application does not match any[where] near this application. Best application to have a conversation with any virtual mode i.e. Audio , Video and Chats. Share anything from any part of the world. Download files without any error occurring and safe download in your desktop. Using this application since 4 years
Daniel Epstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
[Cisco] Jabber is intuitive and straightforward to anyone using it for the first time. If you want to set a custom "away from desk" message, simply click on the current message and then type a new one! With other programs, you have to go into settings, create a new template, etc. Much of [Cisco] Jabber is like this, where you think of the easiest way to get what you want, and that turns out to be how [Cisco] Jabber was designed to operate.
Nicole Piddington | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I like the functionality of Jabber. I use it every day to make calls, check voice mail messages, send chats to fellow co-workers, and for easy file sharing. The user interface is very simple to use not making Jabber a complicated program at all! I think people are less intimidated by the program because the design of it is very clean and basic making it user-friendly.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jabber is definitely the solution to have the Cisco softphone and be able to take the extension anywhere with the application installed on cell phones. In addition, in call centers, it helps to be able to talk with the other person and at the same time have ypur hands free to work with the computer.

October 08, 2015

Jab for all office Gabs

Kaitlin Tucker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically.