Mobility compliments of Cisco Jabber
Before the pandemic the notion of softphone was far in the clouds. We know that they existed, but the company did not see a need in them. …
Cisco Jabber
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Cisco Jabber
Starting at $50 Per License
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What is Cisco Jabber?
Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording,...
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Top Rated
2023
Popular Features
View all 23 features- Chat (162)8.989%
- Notifications (164)8.585%
- Mobile Access (133)8.080%
- Discussions (141)7.777%
Reviewer Pros & Cons
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Carlos Delgado Barcia
Technical Support Specialist
CSS Corp (Computer Networking, 1001-5000 employees)Video Reviews
3 videos
Cisco Jabber Review: Creates An Instant & Direct Line For Office Communication
03:10
Cisco Jabber Review: Allows Office Line Calls To Be Conducted In Work From Home Environment
03:06
Cisco Jabber Builds The Bridge Of Communication Between Workers in Separate Locations: User Review
02:49
Pricing
View all pricingJabber for Desktop
$50.00
Cloud
Per License
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Cisco Jabber?
Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.
Key Features
Instant message and presence
Real-time presence information and instant messaging. Users can view the availability of contacts within and outside of their organization.
Business voice and video
Soft-phone features, including HD voice and video, plus desktop sharing.
Global Collaboration
Access to all of Cisco Jabber’s features while mobile, including video conferencing.
Communicate from Microsoft Office
Access Cisco Jabber directly from Microsoft Office applications. Click to initiate chat, voice or video calls, or multiparty conferences.
Cisco Jabber Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Mobile Access
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
Cisco Jabber Video
Cisco Jabber Basic Feature Guide
Cisco Jabber Competitors
Cisco Jabber Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry |
Frequently Asked Questions
Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.
Reviewers rate Chat highest, with a score of 8.9.
The most common users of Cisco Jabber are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
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May 04, 2023
Mobility compliments of Cisco Jabber
Before the pandemic the notion of softphone was far in the clouds. We know that they existed, but the company did not see a need in them. The desk phone was more than sufficient for taking and making calls from and too the users. Once the pandemic took fool effect and business need to change the way of working, allowing mobility and general working from anywhere except the office, the desk phone become obsolete and a replacement was needed. Cisco Jabber was the perfect choice. The tool presented it self in front of our team. Sleek designee, easy to configure, fast to use, compatibility with Cisco Finesse. It is was the perfect tool at the right time. At this moment our teams become completely mobile and can take and make calls to our users from anywhere there is a internet connection. Integrated with our systems, the tool contains all our users and you can find anyone with a stoke of a key and call them directly. Also a feature used by the team is authenticate users using the video call option. A great tool to use in the helpdesk environment.
May 01, 2023
My honest review of Cisco Jabber
We use Cisco Jabber for internal communication, meetings and messaging. Some issues we have faced are finding the settings for configurations (users), and some issues being reported were username and passwords not being saved.
We use Cisco jabber as an alternative form of communication with customers who are not active within our amazon internal comm tools. It serve as one of the go-to solution for both instance messaging and video conferencing.
January 30, 2023
Cisco Jabber Review
We used Cisco Jabber softphone functions while working remotely and in the office to decompress the workspace. It is a great alternative to a hard phone, however, the lack of features compared to other communication tools showed more obvious during the pandemic, such as lack of easy multi-call or voice-to-text, features that things like Zoom and Teams bring out of the box. Would recommend it as a softphone but nothing else.
January 02, 2023
Business secure collaboration
Cisco jabber used to communicate and collaborate securely and with internal users in the organisation. This also allows the users to be more productive from anywhere across the globe from any devices.
it gives instant messaging, voice and video calls, desktop sharing and conferencing and also presence information.
It also suits for mid-size and large environments.
it gives instant messaging, voice and video calls, desktop sharing and conferencing and also presence information.
It also suits for mid-size and large environments.
December 13, 2022
Simple and easy to use. Best for audio and video conferencing calls.
I have mainly use it to make audio conferencing call and VOIP. It can easily use on both of the platforms like windows and mobile. First time user can easily understand working of this application. Another best advantage is that user can get high quality video and audio calls which leads to hold connectivity inside the organization.
December 09, 2022
Save Time and Increase Productivity
Using Cisco Jabber was a huge game changer during the pandemic (and beyond). Not only did this save time, phone calls, and trips to each other's offices, it improved communication amongst our team and across other departments. The functionality of this program is awesome as it also allows video conferencing as well as phone calls - perfect for working from home!
December 09, 2022
Jabber wherever you want!
When in my office, I am able to place and receive phone calls from my computer, using my desk phone and office number. When working remotely, I am able to place and receive phone calls from my computer, using my office number. My location of work is transparent to those I'm collaborating with.
I am also able to have visibility of incoming phone calls to my coworkers, and answer their phones if they aren't available, no matter my location. Customer service is enhanced by this flexibility.
I'm not sure if it's Cisco Jabber, or the Cisco phone system, but the delivery of voicemail to my email inbox is an improvement to voicemail that has seriously improved voicemail technology.
I am also able to have visibility of incoming phone calls to my coworkers, and answer their phones if they aren't available, no matter my location. Customer service is enhanced by this flexibility.
I'm not sure if it's Cisco Jabber, or the Cisco phone system, but the delivery of voicemail to my email inbox is an improvement to voicemail that has seriously improved voicemail technology.
December 06, 2022
A go-to tool for communication - Cisco Jabber
I have been using Cisco Jabber since last two years and this is my go-to tool for calling both internal & external partners and chatting with Internal partners. The audio quality is superb, and I really like the feature of screen share which is why I do not have to jump to other platforms. Great UI & definitely recommended to use.
December 05, 2022
JABBER IT UP! I LOVE IT...
I use Cisco Jabber on a daily basis which helps me stay connected to the entire company which makes problem solving, training and staying connected which is extremely crucial in getting the job done. I love the ease in which to use Cisco Jabber and use it often for holding and attending meetings.
November 30, 2022
Give a chance to Cisco Jabber
It is a nice tool that we are using internally for communication regarding our current projects. It's easy to share files and chat with others, so it provides all the required features by us and keeps not being complex to use. We use it daily and it is our main channel now.
November 30, 2022
Good Tool for Chat But Lacking in Video Features
We used Jabber to communicate internally and reach other co-workers. It helped us communicate via one platform and easily reach one another, especially with a hybrid workplace. It was used by all employees in our organization, with the ability to reach any associate at any time.
November 30, 2022
Cisco Jabber - Integrated communication solution
Cisco Jabber is one of the chat platforms in my organisation.
It is used for intragroup communication via messages, calls and screen sharing.
This used to be the sole platform for this type of interaction and now it is complemented with more applications, that provide more or less the same range of services.
It is used for intragroup communication via messages, calls and screen sharing.
This used to be the sole platform for this type of interaction and now it is complemented with more applications, that provide more or less the same range of services.
November 30, 2022
Fantastic Communication and Collaboration Tool
We use Cisco Jabber as a communciation tool throughout the company and use it for instant messaging and making calls internally and externally . We also use it for video calls, although we are now using Microsoft Teams and Zoom more for this as our external clients use these platforms as their main collaboration platforms. We use other Cisco products are pleased with the overall conenctivity and seamless operation between them and Cisco Jabber.
Working from home and from different locations other than the office is more common each day, so having a tool to help connect people on the go was crucial. This is particularly import to connect with external stakeholders as not all companies have access to a video chat or a call through webex or teams.
November 30, 2022
For the good sound quality use Cisco Jabber !
We use this application to communicate with customers. We have this application installed on our business computer. We can use this application everywhere. This application is very good because of the good sound quality and reliability. We never have complaint about the sound quality when we use this software.This is the reason we keep using it.
November 30, 2022
Cisco Jabber is easy and simplest way to connect each others.
Cisco Jabber allows us to work outside the office while simultaneously united our communications with our colleagues and management. Its allows us to connect to remote staff and those who are travel. In our organization its very useful when those from management are travelling and want to connect to remote staff. It is used by multiple groups in our organization to interact with each other.
November 30, 2022
Honest evaluation of Cisco Jabber
We use Cisco Jabber for chat and internal calling. It allows us to communicate faster than email and ensure coworkers are available before reaching out to them. Our IT used it for trouble shooting and sharing the desktop, which is very convenient for most users working remotely. It also allows us to use it on mobile devices so you are not tied to the desktop computer.
November 30, 2022
Jabber me- it’s how we succeed companywide with Cisco Jabber
Cisco Jabber is a wonderful way to communicate company wide without phones or disrupting. Perfect when you need an answer while making a sale. It’s user friendly across the board. The original share screen device. It streamlines communications company wide. Remote and in office. Cisco Jabber solved our need for real time answers during a phone call with prospective parents looking into adoption. It helped streamline priorities when adoptive mothers called in. Vital for quick response within a company.
November 29, 2022
Change the way you call now
I support and troubleshoot the problems faced by the users those who use Cisco Jabber phone to communicate various requirements to their clients. Cisco Jabber is a softphone that is used for inbound and outbound calling as well can be used for conference and call transfer. While troubleshooting i normally came accross various issues like phone is not able to connect to the server, also observed issue related to conference call. Cisco Jabber communicate to the call manager and their by call manager manages the routing and calling search space and where and how the call will get routed. Sometimes the new users follow incorrect method of login or the format of login is incorrect then also the phone unable to connect to the server. It communicates through TFTP.
November 23, 2022
Jabber for the Enterprise
We use Jabber as our main instant messaging platform. It is utilized by multiple groups within our organization, including IT support, retail support, ops support, and marketing. It helps us to multitask, especially during phone conferences and online meetings.
November 23, 2022
Chat and screen sharing deployed and made easy
We use Cisco Jabber across our entire organization. Is it great tool as it comes free with the UCS platform we use with our phone system. For IT it works great - you can do screen sharing and chatting between staff regardless of where they are working; office or at home.
September 13, 2022
Awesome Cisco APP.
In my organization, we use Jabber for calls, messages, and presence. This is the device we use to log in to Cisco UCCX Finesse too. We difficultly have a problem with it. Even login inside the company ou by MRA. If there is a problem, I may remind you about the login. It involves LDAP, and once a time, this integration fails.
September 13, 2022
"Great Comm Tool And Really Easy To Implement & Use It."
During and after the Covid-19 situation, we faced a lack of communication with our teams at different sites (location), zoom and other tools were used to make some following and retraining, but we needed a communication tool that allows us to get in contact with our teams in an easy and fast way.
Score 9 out of 10
Vetted Review
Verified User
Cisco Jabber provides us the ability to seamlessly communicate between different peers inside as well as outside of the organization. This is a user-friendly application that also provides multiple other features where users can interact using different platforms like Windows, MAC, Android. The Presence feature also enables the users to use instant messaging and communicate.