Cisco Secure Access by Duo

Duo has helped solved our issues with compromised accounts. This implementation has been key in improving security measures here. My only issue is that we did not do it sooner. I would recommend this to anyone who needs to protect user accounts on additional levels and would look to use it again.

We have not a single access breach from the users who have been added to this system, it has been a piece of relief. I strongly feel that tools like these are extremely underutilized and have many more benefits than are often realized. End users tend to be the largest risk with security, Duo protects them from themselves.

Support has not been needed with Duo.

Since this was a critical system for security we absolutely got premium support. Had we had downtime related to this it would have caused significant problems so lower support was not worth the risk. This was really an easy decision and had it been more expensive I think we would have pulled the trigger anyways.

Our IT department implemented Duo Security for the entire company shortly after the pandemic started. It adds another layer of security and safeguards our network, while being super user-friendly. I was initially hesitant of having another login and thought it may be cumbersome but I quickly got used to it. The app was super easy to install and use.

As so many of our employees are working remotely and accessing our network from various devices, MFA is critically essential. Since its implementation, I’m more confident about the security of accessing our data via Duo. I also think it’s a great way for my company to track the employees’ access.
I’m not aware of any data breaches and hope it stays that way.

I have never had any issues using Duo, so never needed any support. I think that’s a sign of [an] exceptional product.

You can’t put a price on the value of having a reliable cyber security measure in place. One easy step of using a user-friendly app to assure my company assure that no one outside of our organization can access our data is invaluable.

Keeping their employees up to date with current trends of cyber security thread. Also, mandatory training is essential, so everyone is reminded of cyber security threats and know how to avoid them.

I was not involved in the decision making process but would suggest the team to read the reviews on TrustRadius.

I’m not sure because I was not involved in the purchasing process. I also never contacted Duo’s support.

Duo Security is used to provide second form-factor authentication for remote access to our corporate information, either through Citrix or Cisco VPN. It is used by any authorized user across the enterprise controlled by membership in a specific active directory group. With Duo Security, we have addressed the need to ensure that access to our resources, specifically our EMR, is granted only to authorized individuals.

Resilience is a by-product of redundancy. With a product like Duo, it is essential that it be available at all times. While there may be work-arounds to allow access during an outage, those essentially negate the value. Duo provides peace of mind and their resilience plays a big part of that in CyberSecurity.

Layers. CyberSecurity should be build like an onion. When the bad actor peels back one layer, there's yet another. The more resiliency you have in your security framework, the less attractive you are to hackers. They are looking for the easiest targets first.

No changes.

I believe my subscription includes premium support but I did not buy anything specifically entitled that. Regardless, I've had no issues getting quick resolution to the few problems we've had.

It’s used across the organization for security. We use Duo 2 factor authentication to sign on into our system using VPN.

Using it for remote workers to sign on using VPN gives additional layer of security. It helps organization to stop unauthorized access to company accounts and network. Two factor authentication is norm these [days] to prevent outsider attacks.

They have email, chat, on call support 24x7 for all premium customers.

It’s through company premium support plan.