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Cisco Duo

Cisco Duo

Overview

What is Cisco Duo?

Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

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Recent Reviews

Cisco Duo 2FA

8 out of 10
February 09, 2024
Incentivized
For two factor authentication, it provides an easy way for users to authenticate. It can be used per app on the phones so it is also easy …
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We love Cisco Duo!

10 out of 10
February 07, 2024
Incentivized
We used Cisco duo for 3 years now, and we are very satisfied with this product. Our organization faced brute force attacks and we really …
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Great App

10 out of 10
February 06, 2024
Incentivized
We use it daily for our work log ins, especially for the first time log in. For VPN we need to use it each time. Sometimes, I have a …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

4 videos

Cisco Review - Secure Access Helps Meet Company Cyber Security Requirements
01:42
Cisco Secure Access Review: Allows Company Peace of Mind With Protection
01:51
Cisco Secure Access by Duo Review: Used As A Simple Tool To Provide Safe Access to Accounts
02:32
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Pricing

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Duo Essentials

$3

Cloud
per month per user

Duo Advantage

$6

Cloud
per month per user

Duo Premier

$9

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://duo.com/pricing?utm_source=trus…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $3 per month per user
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Product Details

What is Cisco Duo?

Cisco Duo is a solution to protect applications by using a second source of validation, like a phone or token, to verify user identity before granting access. Cisco Duo is engineered to provide a simple, streamlined login experience for every user and application, and as a cloud-based solution, it integrates with existing technology


Editions

Duo Essentials
A full-featured access management solution that includes strong Multi-factor Authentication (MFA), Passwordless, Single Sign-On (SSO) and Trusted Endpoints verification for every organization. It serves as a cloud-based two-factor authentication and multi-factor authentication solution that can be used to secure access to unlimited applications at no additional cost to ensure security coverage as the organization’s application inventory grows.

Duo Essentials Includes:
  • MFA (Flexible options including FIDO2 and Verified Duo Push)
  • Single Sign-On
  • Passwordless Authentication (Using FIDO2 or Duo Mobile)
  • Trusted Endpoints Verification
  • Device Visibility
  • Authorized Networks
  • Unlimited Application Integrations
  • User Group Policies


Duo Advantage
Added security, with adaptive and risk-based authentication policies, device health checks and machine learning-driven attack detection. Duo Advantage provides organizations with stronger, multi-layered defenses with capabilities designed to improve security for organizations and enables higher productivity for administrators and end-users.

Duo Advantage builds upon the Duo Essentials suite capabilities and adds:
  • Risk-Based Authentication
  • Device Health Checks
  • Adaptive Access Policies
  • Machine-Learning driven Threat Detection
  • Full-Featured Dashboards with Comprehensive Reporting


Duo Premier
A complete access management suite with VPN-less remote access. Duo Premier expands on Duo’s rigid security access solutions to cover private resources and private applications. Duo Premier gives access to all of the capabilities provided by Duo Essentials and Duo Advantage plus VPN-less remote access with the Duo Network Gateway.

Duo Premier protects organization with all of Cisco Duo's offerings, including:

  • Multi-factor authentication (MFA) with Duo Verified Push and FIDO2 support
  • Single Sign-On
  • Trusted Endpoints Verification
  • Passwordless Authentication
  • Device Visibility
  • Unlimited Application integrations
  • Risk-Based Authentication
  • Device Health Checks
  • Adaptive Access Policies
  • Machine-Learning Driven Threat Detection
  • Full-Featured Dashboards and Comprehensive Reporting
  • VPN-less Secure Remote Access
  • Endpoint Protection Check



Cisco Duo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

Cisco Duo starts at $3.

Google Authenticator, WatchGuard AuthPoint, and The Okta Identity Cloud are common alternatives for Cisco Duo.

Reviewers rate Availability highest, with a score of 9.8.

The most common users of Cisco Duo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(296)

Attribute Ratings

Reviews

(1-25 of 132)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Provides a great user experience for MFA on Endpoints.
  • Offers multiple options for completing the MFA process from mobile apps to Yubikeys.
  • Allows for granular configuration based on each companies needs.
  • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
  • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
  • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
Jared Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Broad integration library. Many common platforms have direct integrations
  • Conversely, Duo has the ability to configure an internal authentication server, as well as more recently offering a a hosted option to capture those vendors and platforms that do not directly integrate.
  • Duo has fantastic and interactive support. Willing to help you engineer solutions simply as a part of your partnership with them.
  • Additional user syncing authority options would be great. Currently supporting OpenLDAP, Microsoft AD, and Azure AD. Being able to sync from GSuite or the like would be nice.
  • UNQUALIFIED -- I am unaware of any kind of platform that allows external communication built-in. They do have API which allows other platforms to more proactively report on data but so far as I've seen reporting is done in the dashboard and there aren't "alerts" that can be sent out to admins to my knowledge.
February 12, 2024

Cisco Duo

Peter Plocher | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
  • Easy to handle phone app
  • Usable on Apple Watch
  • Fair pricing model on what is my use case
  • More native integration for well-known services like PayPal, this is better within Google or MS Authenticator
February 07, 2024

Cisco Duo Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • enhancing security by requiring users to authenticate using multiple factors
  • seamless integration with a wide range of applications
  • help protect against phishing attacks
  • self-service options for end-users
February 06, 2024

Great App

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's a simple app
  • User friendly app
  • Provides good security
  • On iPhone you need to repeat sometimes the whole process
February 06, 2024

Cisco Duo integration

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • MFA
  • Identity management
  • Secure the entire organization
  • Provide feedback of MFA utilization in O365 solution, compliance center.
  • Switch login at the apps sessions ID-s under SSO identity login.
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Windows Active Directory Integration
  • Easy to install app on cell phone with easy usage
  • Alternate access via SMS text or phone call
  • Easy replacement for Google Authenticator
  • Some clients feel that the cost is a little high
  • Our margin on this product isn't tremendous
  • I wish Connectwise allowed us to use this for our MSP products
January 29, 2024

Amazing security product

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Duo Mobile helps us ensure the security of remote access to our network.
  • Mostly 2FA for a multitude of protected systems. We have begun looking into expanding the MDM features for better administration of BYOD cellular devices.
  • We were able to install Duo Security easily in Android and iSO phones, also our clients and users could log in securely in their accounts. It offers comfortable prices in its plans. And it gives us alternatives to enter as text messages, pop-up messages, and phone calls.
  • Automatic notifications do not arrive instantaneously if the person who uses Duo does not have coverage on his cell phone or device.
  • The mobile application does not perform well. It would be nice if it could be improved. Also, it would be great to add more native apps. It would nice if users could lower the license usage count for the 90-day period provided.
  • Once 2FA authentication is enabled, it is difficult to have to deal with the situation where you lose your 2FA device. We have encouraged users to have backup codes so they can avoid too much pain should this scenario occur.
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Push notifications
  • Integration with multiple cloud services
  • Granular device policies
  • Support documentation
  • Learning curve for initial deployment
  • Occasionally push notifications do not appear
  • Organization of saved tokens
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The push notification in Duo Mobile makes it extremely easy to use MFA
  • The installation of the Duo Agent on all of our servers was quick and easy. There are even silent install commands so that they can be pushed out through your favorite deployment tool.
  • Duo is easy to set up and configure. You can add users or new devices on the fly as needed without hassle.
  • The one thing that is a little frustrating with Duo is that they do not have a Desktop app. You have to use the Duo Mobile app for authentication, which only works on Android or iOS.
  • It gets pretty expensive when you need to add a lot of users. It would be good if they could have some more discounts when you go above a certain number of licenses.
  • It doesn't work with any other authenticator, you must use the Duo Mobile app.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy integrations with many of the application or devices used in our business
  • Easy integrations with our monitoring platforms
  • Am evolving product that only gets better
  • Users with secondary usernames only display primary on logs and not username used to authenticate
December 06, 2023

Cisco Duo review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Multi Factor Authentication
  • Logging of authentication attempts by an Administrator
  • If a user password is known there is still potential to compromise the users credentials if a phone is stolen. This poses an additional security risk.
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