Cisco Secure Access by Duo

Cisco Secure Access by Duo

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Score 9.0 out of 100
Top Rated
Cisco Secure Access by Duo

Overview

What is Cisco Secure Access by Duo?

Cisco Secure Access, by Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
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Recent Reviews

Duo Security

10 out of 10
August 12, 2022
Duo has helped solved our issues with compromised accounts. This implementation has been key in improving security measures here. My only …
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How Cisco Secure Access by Duo Differs From Its Competitors

Identity Verification

To my knowledge, there has been none to date. Though I obviously cannot be certain, a large part of this is due to the additional layer of security that Cisco Secure Access by Duo provides. With proper training as to its purpose (i.e., if you see a request that you did not initiate please notify …
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Identity Verification

We have a single MFA solution for almost all local and remote access as well as cloud access. There is less to maintain. Basic credential theft attacks cannot be effective because the attacker cannot meet the MFA challenge to launch the attack.
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Identity Verification

Our company suffered a breach in the past. After that incident, we decided to incorporate Cisco into our routine. Ever since we started using it no breaches have occurred and we have been able to protect sensitive data from hackers. So far we haven’t had any issues with breaches again.
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Identity Verification

Earlier with only credentials (not MFA) there were chances of unethical activities either from employees or external parties. There was no control on the same. After implementation of Cisco Secure Access by Duo user has to validate his login on Duo app also along with credentials so automatically …
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Identity Verification

We have not a single access breach from the users who have been added to this system, it has been a piece of relief. I strongly feel that tools like these are extremely underutilized and have many more benefits than are often realized. End users tend to be the largest risk with security, Duo …
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Identity Verification

Since using this solution, there haven't been any significant breaches; however, we didn't have any before either. I recommend this to organizations concerned about security or need processes to comply with their specific industry best practices.
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Resilience

After years of use, I have never had a cyber security incident related to Duo's vulnerability or via our team's multi-factor authentication using Duo. The solution has been rock-solid, easy to use, and scalable for our needs.
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Leadership in Resilience

Leaders should be better connected with IT and be made aware of possible issues through greater visibility and understanding of network infrastructures and information flows, potential vulnerabilities, and areas of concern. Leaders can be a conduit to the broader teams to ensure cyber security is …
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Resilience

Resilience is very important since your business depends on the service being up and if it is down, the issue is resolved asap. One of the main reason to using Cisco Duo is their reputation for reliability and the support they put behind their product.
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Leadership in Resilience

By doing their due diligence in choosing a vendor that have shown and proven their worth in the cyber security arena. Always look at new technology and company annually and never be satisfied with what you already have since it is constantly changing.
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Identity Verification

The company has benefited from using Cisco's MFA to prevent data breaches by ensuring that all logins to user workstations are secure and are only enabled after being verified through two-factor authentication. This has helped protect overall IT security across the network. The company has also …
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Resilience

Resilience matters a great deal in cyber security because the value of cyber security tools and software lies in how they perform when the organization is under threat of a cyber security attack. If the tool is resilient and managers to work, function, and protect the organization during the …
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Leadership in Resilience

In order to build more cyber security resilience within their organization, leaders should focus on building the infrastructure necessary to strengthen the organization's cyber security. This involves having the latest software and hardware: software such as IT tools and firewalls, and hardware …
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Identity Verification

To my knowledge, the organization hasn't had any data breaches, either with on-premises devices or cloud-based applications.
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Resilience

Resilience is foundational to the cyber security context. We handle confidential client information and internal work product on a daily basis, so the ability to anticipate any potential disruptions, identify them as they occur, and quickly recover if they succeed is essential to our work. A …
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Leadership in Resilience

I think there's a lot of room for improvement on the anticipation and prevention side of an organization's resilience approach. The idea of a successful intrusion looms large in a lot of people's minds, so there are usually solid systems in place to correct and recover from such an event. Folks …
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Identity Verification

It is hard to measure the exact cost that has been saved since any security breaches are prevented, but I have seen firsthand how expensive and time-wasting security breaches can be for Information Technology companies. In addition to the technology and human hours costs, a lost reputation can be …
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Resilience

Resilience is a critical aspect of cyber security. Resiliency of business and their tools ensure that normal business operations can continue in the face of cyber security threats. Lack of resiliency will cause not only catastrophic results for the business but have catastrophic results for their …
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Leadership in Resilience

Better cyber security resilience can be achieved by researching and implementing best in class malware and intrusion protection tools. Taking a layered approach to security by implementing multiple tools, can help build resiliency. If one layer or tool fails, multiple other layers remain that can …
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Identity Verification

As so many of our employees are working remotely and accessing our network from various devices, MFA is critically essential. Since its implementation, I’m more confident about the security of accessing our data via Duo. I also think it’s a great way for my company to track the employees’ access.
I…
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Resilience

You can’t put a price on the value of having a reliable cyber security measure in place. One easy step of using a user-friendly app to assure my company assure that no one outside of our organization can access our data is invaluable.
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Leadership in Resilience

Keeping their employees up to date with current trends of cyber security thread. Also, mandatory training is essential, so everyone is reminded of cyber security threats and know how to avoid them.
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Identity Verification

Our organization phased out all other authentication apps for internally used cloud-based applications and solely uses Duo / Cisco Secure Access, by Duo. The integration with several cloud-based applications allows for more push notifications to be enabled, and it also includes the standard …
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Resilience

Resilience is a by-product of redundancy. With a product like Duo, it is essential that it be available at all times. While there may be work-arounds to allow access during an outage, those essentially negate the value. Duo provides peace of mind and their resilience plays a big part of that in …
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Leadership in Resilience

Layers. CyberSecurity should be build like an onion. When the bad actor peels back one layer, there's yet another. The more resiliency you have in your security framework, the less attractive you are to hackers. They are looking for the easiest targets first.
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Identity Verification

We see many blocked attempts to access our systems every day. There is always the fear that someone will sign up for a service to attempt to download a coupon or sign up for a video game with the same username and password they use at work which if those external low priority systems are ever …
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Identity Verification

Cisco Secure Access by Duo meets Compliance Requirements like PCI, NIST, and GDPR, among others. It allows minimizing security risk if there are compromised credentials trying to access critical business data. You can use push notifications, soft tokens, SMS, phone call, smartwatch wearables, …
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Identity Verification

It has stopped thousands of attempts to access accounts without authorization. Our clients utilize on-premise Microsoft Exchange, and we also use this for OWA for Microsoft Exchange. I can't even guess how many phishing attacks for OWA logins it has prevented.
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Identity Verification

There have been no data breaches in our environment since we implemented Duo Secure Access for Multi-Factor Authentication. The Duo does an excellent job of verifying the identity of our users and ensuring no unwanted or unknown entities are able to breach our network environment. We all feel so …
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Identity Verification

It's important that our organization maintain a secure communication breach at all times. We handle private information that needs to be protected and having a Duo security application to maintain that secure line is imperative for the organization. Data breaches these days are the main cause of …
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Identity Verification

We use Cisco Duo MFA with our SSO IDP which provides us extra security in case of a breach with the SSO provider. Dou also offers API capabilities that help us to automate processes like provisioning and remediation. With Duo, we can add a challenge from stilling our data and also from internal …
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Identity Verification

Our company has benefitted greatly as during the pandemic the on-campus activities and courses had to be postponed so with everyone moving to a more cloud-based digital platform this tool was perfect to allow us to protect all the information being shared across the university. so far, we have had …
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Identity Verification

Duo Security has enabled Organizational Agility. Duo Security has enabled a reduction in the total cost of ownership. Duo Security has improved end-user productivity & experience.
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Identity Verification

2FA is proven to dramatically reduce the possibility of breaches. In cases where a user declines a push notification, Duo even asks if it was a mistake or if it was not the user that initiated the push (attempted breach). Yes, users can still be tired from reporting false pushes and eventually …
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Identity Verification

This has helped to keep remote access to our network more secure. It would keep a laptop with stored VPN or browser-based OWA credentials (which we discourage) from being able to connect without approval from the device owner in the case it was stolen. This has seemed to work very well with only a …
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Identity Verification

We have configured the Cisco Secure Access for both on-premise network and server devices and also configured on our cloud-based applications. It gives us more security and we can easy to identify the user identity. The cost of cisco secure access is very low and lots of configuration …
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Identity Verification

We know who is logging on to what and can be safely assumed that the user is who they say they are. There is always the chance that a user could lose control of a phone or a security token, but that is an issue that Duo can't control. Duo is a layer of defense that is necessary in today's world.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: Cisco Secure Access Helps Meet Company Cyber Security Requirements
01:42
User Review: Cisco Secure Access Allows Company Peace of Mind With Protection
01:51
User Review: Cisco Secure Access by Duo Is Used As A Simple Tool To Provide Safe Access to Accounts
02:32
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Pricing

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MFA

$3.00

Cloud
Per User Per Month

Access

$6.00

Cloud
Per User Per Month

Beyond

$9.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://duo.com/pricing?utm_source=trus…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is Cisco Secure Access by Duo?

Cisco Secure Access, by Duo, now part of Cisco, is presented as a solution to protect applications by using a second source of validation, like a phone or token, to verify user identity before granting access. Cisco Secure Access is engineered to provide a simple, streamlined login experience for every user and application, and as a cloud-based solution, it integrates with existing technology.

Cisco Secure Access by Duo Competitors

Cisco Secure Access by Duo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco Secure Access, by Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

Google Authenticator, WatchGuard AuthPoint, and The Okta Identity Cloud are common alternatives for Cisco Secure Access by Duo.

Reviewers rate Availability highest, with a score of 9.5.

The most common users of Cisco Secure Access by Duo are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

(1-25 of 92)
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Score 9 out of 10
Vetted Review
Verified User
I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
September 13, 2022

Amazing authentication tool

Score 10 out of 10
Vetted Review
Verified User
Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
August 12, 2022

Duo Security

Score 10 out of 10
Vetted Review
Verified User
I will speak about the track record of Cisco's support and that is off the charts. We have need needed support on Duo but based on the track record of Cisco support, I know that if I need it I will not be disappointed. Support costs what it does but it's worth it.
Score 8 out of 10
Vetted Review
Verified User
I have not currently been in a situation in which I have had to use the support services provided for Duo / Cisco Secure Access, by Duo, therefore I do not have substantive feedback regarding the overall support available for the program. Therefore, I ranked this as 5 (in the middle)--I have not heard of the customer support either being bad or good for this product.
Score 9 out of 10
Vetted Review
Verified User
Cisco Secure Access by Duo support has been very responsive and helpful any time I needed to work with them to answer a question or solve a problem. I have worked with support for many software vendors in the past and Cisco Secure Access by Duo ranks among the best that I have worked with.
Score 10 out of 10
Vetted Review
Reseller
We have never needed to contact the customer support team for issues with Duo / Cisco Secure Access, by Duo so I cannot give a proper rating. The reason is simple. For every issue we have encountered, we have found a knowledge base support article that shows how to resolve it. From that perspective, they ensure customers have access to great support articles without the need to call support.
Score 10 out of 10
Vetted Review
Verified User
Support has been great they assisted us in setting up everything from start to finish, we do have an excellent CCNA certified network administrator but even with that internal support we made sure to get the opinions of the subject matter experts at Cisco Duo to configure things the right way.
Follow Up: Since setting up the NTP Server we have not had to open a ticket in about 9 months.
Score 10 out of 10
Vetted Review
Verified User
The support is very good. There is a pool of experts available to help you address any question. The response time is quick.
A highlight is documentation, which is well structured, available online, very detailed information even with step-by-step instructions, and is easy to understand. It helps you a lot during the implementation.
Score 10 out of 10
Vetted Review
Reseller
We have never had to contact Duo for support, so I can't say if it's great or not. Hopefully, that's a good thing. Their documentation is OK, although, at times, it can be a tough read to implement properly.
Score 10 out of 10
Vetted Review
Verified User
I have not worked with Duo Support much since we've implemented it as we just haven't had many issues at all. However, from the experiences that I've had with support, they are very good and easy to work with. My only complaint at all is that they were unwilling to help with utilizing a Desktop app for authentication, but their response was that that configuration was much less secure, and they did offer other options.
Score 9 out of 10
Vetted Review
Verified User
It gives us the simple steps to set up our staff with reliable login Duo security check in to our system for them to work at home when teleworking. It allows our clients to communicate with us remotely on a secure line with multiple options to address their concerns with the Duo step up.
Score 8 out of 10
Vetted Review
Verified User
Cisco Duo's support is one of the best in the market and a great reason for choosing Duo as a solution for a company. We start using the product, and we had a few questions and special use cases, The support team helped solve them all while making sure we learn and understand exactly how to solve the issue.
Score 10 out of 10
Vetted Review
Verified User
I would say I could not give this a rating as I have never as of yet ran into an issue where I would have to use their support or contact them for assistance as their app seems to be working smoothly with no technical issues that I can report. so, I would rate it as a 10 as no issues is a good thing with not having to contact support. but for the sake of this rating, I will give it a N/A
Score 9 out of 10
Vetted Review
Verified User
So far support has been very good with a ticketing system via email. They have helped with the initial free trial setup, then after the purchase, I needed to tweak rules to get it set up in the way we hoped it would and an engineer was quick to call us and assist in the config. They provided documentation first and offered to help over the phone. At least twice we were able to just follow the documentation to resolve our question or issue, and the times we could not they quickly were there to assist.
Score 9 out of 10
Vetted Review
Verified User
The support has been fantastic. They are willing to help with the initial configuration or reconfiguration after the initial install. Their online documentation is comprehensive as well. If you prefer to do things yourself, Duo makes it easy to do that as well. We are notified on a very timely basis if there are any outages and are told when the service segment is working again.
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