Webex Meetings Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
916 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-19 of 19)

Anonymous | TrustRadius Reviewer
January 21, 2020

Good for Most Conferencing

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

7
I feel that Webex is easy to use, however there are many people I hear from who struggle with it. While the issues are most commonly found with less-technical people, the issues are still issues. Problems with launching a meeting, and getting audio/video connected are the most common problems I hear from my users.
Read this authenticated review
Chris Carpenter | TrustRadius Reviewer
May 20, 2019

Webex - Nothing More (than its peers), Nothing Less (unless you skimped on your license)

Score 3 out of 10
Vetted Review
Verified User
Review Source

Usability

6
It's okay. There are other players in the market in this space that are much more well-built and easy to use. The reason that Webex was on the menu for our company was because they were Cisco's baby. Were they to demo alongside Zoom, GoToMeeting, and BlueJeans with all features in comparison and no branding, Webex would be in a distant last to some of the others solely because of the convolution of what should be concise simplicity. It's screenshare and voip with optional video voip and a record button that you may / may not need each time.
Read Chris Carpenter's full review
Brad Taylor | TrustRadius Reviewer
August 08, 2019

Webex Meetings - reliable, easy to use, great quality

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
While Webex Meetings could still benefit from some improvements, overall I find it is of good quality and easy to use. Some environments like hybrid onsite and cloud configurations are more complex to manage. Our users have been able to benefit from Webex Meetings with relatively little training which shows it is fairly intuitive and easy to use. I find across similar meeting applications Webex Meetings is one of the more reliable and easier to use while providing full functionality support across various platforms.
Read Brad Taylor's full review
Anonymous | TrustRadius Reviewer
September 25, 2019

Webex is our ex for a reason.

Score 1 out of 10
Vetted Review
Verified User
Review Source

Usability

1
The platform was wholly unreliable. On one occasion, an audience member was unmuted randomly by the system and the event admin was unable to mute them due to a technical glitch. On another occasion, the entire webcast dropped without explanation. On multiple occasions, we ran Webex's logging software and supplied the logs to Webex with no answer and no resolution.
Read this authenticated review
Anonymous | TrustRadius Reviewer
August 22, 2019

Webex for Online Meetings

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
I'm frequently using it and I got used to its processes, so it is very easy for me to set a meeting, attend and connect to it. I don't waste any time.
Read this authenticated review
Anonymous | TrustRadius Reviewer
August 13, 2019

Webex Evaluation

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

7
Easy to use, and most reliable. Updates can be painful though, especially if a feature is broken.
Read this authenticated review
Anonymous | TrustRadius Reviewer
August 13, 2019

Webex for Corporate

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
One of the best overall meeting experiences in the space with all of the benefits. However, be ready to spend a pretty penny as anything with Cisco you are paying for that advantage!
Read this authenticated review
Anonymous | TrustRadius Reviewer
August 08, 2019

Webex Meeting review from an end-user

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Webex supports almost all kinds of devices and can be used almost anywhere in the world. It works great for internal meetings and meeting with clients, vendors, and providers as well. It supports almost all the browsers and operating systems. All the features provided by Webex make people's daily a lot easier, especially for those who need to communicate with others who are remote most of the times.
Read this authenticated review
Anonymous | TrustRadius Reviewer
August 03, 2019

A great option for restricted industries needing a local server

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

8
It would have a 10 if it could be integrated with video systems registered in Cisco Unified Communications Manager as CMS did later on. It had an audio integration with Cisco Unified Communications Manager and is understood since it was mainly a meeting solution, not a video solution like WebEx Cloud could be considered.
As a WebEx OnPrem solution, once again, it was really almost the only option to be considered.
Read this authenticated review
Anonymous | TrustRadius Reviewer
May 29, 2019

Pricey, but worth it for large webinars

Score 6 out of 10
Vetted Review
Verified User
Review Source

Usability

6
It is fairly easy to use and understand for a user with some tech savvy, but people who are not particularly tech-oriented could find some features confusing or cumbersome. The issue of having to log in every time is particularly annoying. It would also be nice if recordings were not generated in a proprietary format.
Read this authenticated review
Jess Messenger | TrustRadius Reviewer
June 07, 2016

Takes Meetings to the Next Level!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be.
Read Jess Messenger's full review
Anonymous | TrustRadius Reviewer
January 16, 2018

WebEx to collaborate on dispersed campus environments and work from home

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
With the new browser only mode, WebEx now allows users to get into a virtual meeting without their client. This helps greatly for employees working from home. The screen sharing function is easy to use and very helpful for meeting where multiple attendees need to show what is on their screen quickly and easily to convey their message.
Read this authenticated review
Anonymous | TrustRadius Reviewer
April 19, 2016

WebEx works great for me.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

8
There are some user experience issues that could be cleared up. Just the ease of use and ease of finding navigational or extra features can be tricky and not intuitive.
Read this authenticated review

Feature Scorecard Summary

High quality audio (181)
8.2
High quality video (180)
8.2
Low bandwidth requirements (169)
7.4
Mobile support (158)
8.2
Desktop sharing (177)
8.8
Whiteboards (144)
8.3
Calendar integration (172)
8.7
Meeting initiation (179)
8.5
Integrates with social media (30)
7.4
Record meetings / events (168)
8.5
Slideshows (146)
8.6
Live chat (166)
8.3
Audience polling (138)
8.3
Q&A (138)
8.3
User authentication (153)
8.3
Participant roles & permissions (164)
8.6
Confidential attendee list (53)
8.0

About Webex Meetings

Webex Meetings is a video conferencing platform provided by Cisco Systems, Inc. with built-in AI and machine learning capabilities to eliminate tasks from users’ plates. It supports team meetings, webinars, online training, real-time technical support, and conference calling.

Webex Meetings pricing starts at $13.50 per host a month for up to 50 participants, $17.95 per host a month for up to 100 participants, and $26.95 per host a month with support for up to 200 participants. It also has an “Enterprise” offering, for larger meetings for up to 1000 participants, with flexible subscription plans for interested businesses.

Key Features
Webinars
When used with Cisco Webex Events, Webex Meetings can support webinars with HD video and audio for audiences up to 3,000.

Webcasting
Events for up to 100,000 participants can be organized and broadcast with Cisco Webex Webcasting.

Online learning
Cisco Webex Training is another offering alongside Webex Meetings specifically for training purposes. For live sessions, hosts can organize breakout sessions, testing, and automated grading with over 1,000 participants.

Remote Support
With Cisco Webex Support features, users in the customer service space can utilize features like remote desktop control and live chat while providing technical support to customers.

Webex Meetings Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Has featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Has featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Has featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Does not have featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Does not have featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Has featureAudience polling
Has featureQ&A
Does not have featureMeeting space storage
Has featureAnnotation
Has featureRemote support features
Online Events Security Features
Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Does not have featureConfidential attendee list
Does not have featureSecure file sharing

Webex Meetings Integrations

Webex Meetings Competitors

Webex Meetings Technical Details

Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone
Supported Languages: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish