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Webex Meetings Reviews

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Score 8.3 out of 100
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Reviews (1-25 of 63)

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October 30, 2020

Good web meeting but feels dated

Victor Lau | TrustRadius Reviewer
Victor Lau
Score 6 out of 10
Vetted Review
Verified User
Review Source

Usability

6
The Webex system does work but the interface is quite dated. Everything is text and menu driven, sometime it is difficult to find a particular feature that may be hidden within the menus. We've utilized Webex for some time and we are familiar with the interface, we've found that new users to Webex have a hard time navigating the menus and their comments are that Webex is quite complex to navigate.
Read Victor Lau's full review
October 15, 2020

Webex Meetings: a great tool for your online classes

Maurizio Maggiora | TrustRadius Reviewer
Maurizio Maggiora
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

8
Cisco Webex Meetings is easy to use. People do not need much training to proficiently use it. Even students can easily use it, via the web app, desktop app, or mobile app. The administrative use of Cisco Webex (i.e., Control Hub) is not so easy and straightforward. No detailed guides are available to explain some common use cases.
Read Maurizio Maggiora's full review
October 06, 2020

Takes Meetings to the Next Level!

Jess Messenger | TrustRadius Reviewer
Jess Messenger
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be.
Read Jess Messenger's full review
October 06, 2020

Webex - Nothing More (than its peers), Nothing Less (unless you skimped on your license)

Chris Carpenter | TrustRadius Reviewer
Chris Carpenter
Score 3 out of 10
Vetted Review
Verified User
Review Source

Usability

6
It's okay. There are other players in the market in this space that are much more well-built and easy to use. The reason that Webex was on the menu for our company was because they were Cisco's baby. Were they to demo alongside Zoom, GoToMeeting, and BlueJeans with all features in comparison and no branding, Webex would be in a distant last to some of the others solely because of the convolution of what should be concise simplicity. It's screenshare and voip with optional video voip and a record button that you may / may not need each time.
Read Chris Carpenter's full review
October 29, 2020

Cisco Webex Meetings review from a longtime and heavy user.

Chris Stephens | TrustRadius Reviewer
Chris Stephens
Score 9 out of 10
Vetted Review
Reseller
Review Source

Usability

8
I don't have any issues using Webex Meetings but every once in a while, a new user will have an issue trying to figure it out. It seems mostly like a training issue though.
Read Chris Stephens's full review
October 28, 2020

Webex is reliable and simply the best!

Gaurav Singhal | TrustRadius Reviewer
Gaurav Singhal
Score 10 out of 10
Vetted Review
Reseller
Review Source

Usability

10
The usability is great as it is seamless and you can join from anywhere, schedule using @webex, and use the great endpoints for a rich experience. There are options for everyone and lately, the speed of development has gone up which is really great to see.
It is simply the best.
Read Gaurav Singhal's full review
October 28, 2020

Good Product needs to catch up on the features and UI

Billye Moore | TrustRadius Reviewer
Billye Moore
Score 5 out of 10
Vetted Review
Verified User
Review Source

Usability

8
Integration into Outlook and having the desktop client is really helpful in scheduling and having meetings. The chat feature set in the meetings does not have all the features and capabilities required by the younger folks and should be more feature rich like a Messenger or Teams chat.
Read Billye Moore's full review
October 24, 2020

Best of The best.

Gary Slebrch | TrustRadius Reviewer
Gary Slebrch
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
The ease of use and intuitiveness is what drives the adoption and following of this product. Users are willing to use this product due to the simplicity in setting up as NOC and schedule meetings. No specialized training is required. Another key feature is the availability of the product in other organizations which helps also in utilizing of the product.
Read Gary Slebrch's full review
October 22, 2020

Cisco Webex Meetings w/Breakout Rooms

Debbie Austin | TrustRadius Reviewer
Debbie Austin
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
I would rate this a ten if we could get the "Panelist" role back instead of using the Cohost role with so many privileges. A Cohost (who is just visiting and watching their AMs in a Breakout session) can actually end a meeting if they are not careful. Need to be able to adjust these privileges!
Read Debbie Austin's full review
October 13, 2020

WebEx Meetings is a must-have to bridge the gaps between individuals who work together, but in different locations

Adriana Paez | TrustRadius Reviewer
Adriana Paez
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Cisco Webex has been reliable but it could be more user-friendly.
I've had hundreds of Webex meetings and was never disconnected. I've experienced delays at times, especially during peak hours. But overall experience is positive and I would recommend. Even though it could be more user-friendly I do think it's extremely reliable.
Read Adriana Paez's full review
October 10, 2020

Webex Meetings: A Pleasant and Positive Alternative for Meetings!

Shauna Stermer | TrustRadius Reviewer
Shauna Stermer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Usability is very functional and easy. The ability for an employee to log in, dial in, etc is not an issue. Dropping calls, dropping from meetings, etc is also not something I have experienced as with other programs. This said, the interruption of meetings and other items is limited to an employee's ability to get online and join the meeting as long as the employee experiences no issues with connectivity. Connectivity with users is the only issue that has arisen during these meetings.
Read Shauna Stermer's full review
October 06, 2020

Stay productive and connected with Webex

Susan Hammiche | TrustRadius Reviewer
Susan Hammiche
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
From my experience, it is easy to use when you are scheduling meetings and inviting others. Team members can join via a link and it will open either in your browser or you download the app. If needed it can be used on the go as well. Webex can be used on different devices and most people will be able to get used to it quickly. The interface is clean and most items are self-explanatory.
Read Susan Hammiche's full review
October 16, 2020

Cisco Webex Meetings Review

Jesus Alejandro Mendez Aquino | TrustRadius Reviewer
Jesus Alejandro Mendez Aquino
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
It is a very usable tool and more today due to the situation that exists worldwide, therefore it is effective, customizable and easy to use and connect, both on mobile devices and on desktop devices, highly recommended and does not exist no tool that compares on the market of all the features mentioned
Read Jesus Alejandro Mendez Aquino's full review
November 11, 2020

It just works so well!

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Reseller
Review Source

Usability

10

Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.

The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.

Read this authenticated review

Webex Meetings Scorecard Summary

Likelihood to Recommend (1177)
8.3
Likelihood to Renew (34)
7.5
Usability (63)
8.7
Availability (99)
9.2
Performance (77)
8.8
Support Rating (115)
8.3
In-Person Training (1)
6.4
Online Training (2)
7.8
Implementation Rating (17)
8.6
Product Scalability (77)
8.9

Feature Scorecard Summary

High quality audio (295)
8.4
High quality video (291)
8.3
Low bandwidth requirements (279)
7.5
Mobile support (263)
8.2
Desktop sharing (289)
8.9
Whiteboards (246)
8.3
Calendar integration (280)
8.7
Meeting initiation (291)
8.5
Integrates with social media (30)
7.5
Record meetings / events (277)
8.7
Slideshows (246)
8.7
Live chat (274)
8.4
Audience polling (232)
8.6
Q&A (233)
8.4
User authentication (259)
8.5
Participant roles & permissions (270)
8.6
Confidential attendee list (53)
8.0

What is Webex Meetings?

Webex Meetings is a video conferencing platform provided by Cisco Systems, Inc. with built-in AI and machine learning capabilities to eliminate tasks from users’ plates. It supports team meetings, webinars, online training, real-time technical support, and conference calling.

Webex Meetings pricing starts at $0.00 for a personal account that can host up to 100 participants, $13.50 per host a month for up to 100 participants, $17.95 per host a month for up to 100 participants, and $26.95 per host a month with support for up to 200 participants. It also has an “Enterprise” offering, for larger meetings for up to 1000 participants, with flexible subscription plans for interested businesses.

Key Features
Webinars
When used with Cisco Webex Events, Webex Meetings can support webinars with HD video and audio for audiences up to 3,000.

Webcasting
Events for up to 100,000 participants can be organized and broadcast with Cisco Webex Webcasting.

Online learning
Cisco Webex Training is another offering alongside Webex Meetings specifically for training purposes. For live sessions, hosts can organize breakout sessions, testing, and automated grading with over 1,000 participants.

Remote Support
With Cisco Webex Support features, users in the customer service space can utilize features like remote desktop control and live chat while providing technical support to customers.

Categories:  Web and Video Conferencing

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Has featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Has featureMobile support

Screen Sharing Features

Has featureDesktop sharing
Has featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards

Online Meetings / Events Features

Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureMultiple webcam streams

Online Events Collaboration Features

Has featureLive chat
Has featureAudience polling
Has featureQ&A
Has featureAnnotation
Has featureRemote support features

Online Events Security Features

Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list

Webex Meetings Videos (2)

Webex Meetings Integrations

Webex Meetings Competitors

Webex Meetings Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Free$0.00per month
Starter$13.50per month
Plus$17.95per month
Business$26.95per month

Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Webex Meetings Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone
Supported Languages: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish