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Cisco Webex Social (Discontinued)

Cisco Webex Social (Discontinued)

Overview

What is Cisco Webex Social (Discontinued)?

Cisco Webex Social has been retired and is no longer supported.

Read more

Learn from top reviewers

Neat tool for tech support or even consulting

Rating: 10 out of 10
March 31, 2017
IncentivizedVetted ReviewVerified User
WebEx is used to work with technical support and consulting users. We use it mostly for technical support and debugging software solutions when users are experiencing issues a...
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Verified user
Administrator
Cisco Webex Social (Discontinued)3 years of experience
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Awards

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Pricing

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Cisco Webex Social (Discontinued)

Cisco Webex Social (Discontinued)

N/A
Unavailable

What is Cisco Webex Social (Discontinued)?

Cisco Webex Social has been retired and is no longer supported.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Atlassian Jira

Atlassian Jira

$81.85
per month 10 users
What is Atlassian Jira?

Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

Miro

Miro

$10
per month per user
What is Miro?

Miro provides a visual workspace for innovation, where distributed teams can build the future together. MIro counts more than 80 million users, who improve product development, speed up time to market, and ensure that new products deliver on customer needs.

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Product Details

What is Cisco Webex Social (Discontinued)?

Cisco Webex Social (Discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

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(1-1 of 1)

Neat tool for tech support or even consulting

Rating: 10 out of 10
Incentivized
March 31, 2017
Verified User
Administrator in Information Technology
Higher Education Company, 501-1000 employees
Vetted Review
Verified User
Cisco Webex Social (Discontinued)
3 years of experience
Use Cases and Deployment Scope
WebEx is used to work with technical support and consulting users. We use it mostly for technical support and debugging software solutions when users are experiencing issues and we have to look at how are they executing a specific process.
Pros
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Cons
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Likelihood to Recommend
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Cisco Webex Social (Discontinued) Feature Ratings
Project Management (1)
N/A
N/A
Mobile Access
N/A
N/A
Communication (2)
100%
10.0
Chat
100%
10.0
Integrates with Outlook
100%
10.0
File Sharing & Management (3)
83.33333333333334%
8.3
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
50%
5.0
Return on Investment
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Alternatives Considered
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Other Software Used
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