Overview
What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
Couldn't be happier!
One of the better media monitoring products in the marketplace
Cision Communications Cloud Keeps Skies Sunny
The best media database software there is, but room for improvement in other offerings
Easy to use, and has what we need!
PR Simplicity with Great Reach!
[In my opinion,] Cision is becoming too expensive compared to competitors.
Cision Communications Cloud is great, but needs better podcast information.
Cision Communications Cloud: Perfect for Start-up Visibility
Cision Communications Cloud makes it easy to connect with journalists nationwide!
Media Release Made Easy!
More effective, centralized and streamlined communications.
Cision Communications Cloud: An Easy-To-Use and Helpful Solution for PR Measurement
Cision Communications Cloud is the Right Choice
Cision Communications Cloud Review
Awards
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Reviewer Pros & Cons
Pricing
What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Cision Communications Cloud?
Cision Communications Cloud® empowers communicators with tools that help them reach the right audiences, deliver impactful results across traditional, digital and social media, and track a brand in one integrated solution. Automated analysis helps users report and translate campaigns into insights.
Cision Communications Cloud Features
- Supported: Media Monitoring and Analytics
- Supported: Media Relationship Management
- Supported: Social Listening
Cision Communications Cloud Screenshots
Cision Communications Cloud Videos
Cision Communications Cloud Competitors
Cision Communications Cloud Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(468)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile, with a range of use cases that cater to their specific needs. Customers have praised its ability to streamline communication within teams, making it easier for members to collaborate and share information. Reviewers have also noted its effectiveness in project management, with the product providing a centralized platform for planning, tracking progress, and assigning tasks. Additionally, users have found value in its functionality for customer relationship management, allowing them to keep track of interactions and effectively manage their customer base. Overall, the product has proven to be a valuable tool for enhancing productivity and improving efficiency across various industries and professional environments.
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Easy-to-use and Intuitive User Interface: Users have found the user interface of Cision PR Software to be easy-to-use, intuitive, and not overwhelming. They appreciate the well-designed and user-friendly interface of Cision Communications Cloud.
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Exceptional Reporting Capabilities: Users highly praise the exceptional reporting capabilities of Cision Communications Cloud. They find the platform's reporting features to be interactive, detailed, and customizable. Many users value how these reports help them quantify the impact of media on their business and gain insights into trends. Additionally, users appreciate the media tracking capability of Cision as it aids in measuring PR results.
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Effective Search Functionality: Users find the search function in Cision to be helpful and excellent for quickly obtaining high-level information or metrics about a publication. The detailed database of contacts in Cision is also highly valued by users who find it useful for identifying reporters and influencers. Moreover, they highlight that the new edition of the media building interface is easy to use.
User Interface: Many users have found the user interface to be confusing, clunky, and not intuitive, making tasks difficult and cumbersome to navigate. These issues have been mentioned by multiple reviewers.
Search Tools: Some users have experienced issues with the search tools, which sometimes fail to pick up all the coverage or include irrelevant content, requiring additional clean-up work. This has been a common frustration among users.
Customer Service: Users have expressed frustration with the customer service/account team, stating that it takes repeated requests to get an answer from them. Multiple users have mentioned difficulties in getting timely responses from customer service representatives.
Users recommend entering into a trial or limited agreement first to test the software's suitability for the company. They suggest leveraging the support team for training and assistance with any questions. Users highly recommend Cision for its usefulness in public relations and media relations, as it is considered the most comprehensive media list monitoring software available, providing accurate and up-to-date contact information. Overall, Cision is recommended for organizations that require up-to-date media contact information and extensive news coverage, and it can benefit organizations in various capacities. Users advise contacting a representative to receive a thorough explanation of the features and functionalities of Cision. They find Cision very useful for PR purposes and suggest setting aside time to onboard oneself with all the features and functionalities of the platform. Users also suggest comparing Cision against other similar platforms and considering the level of support needed. In summary, users believe Cision is the industry standard and a reliable software option.
Attribute Ratings
- 7Likelihood to Renew17 ratings
- 9.1Availability2 ratings
- 9.1Performance2 ratings
- 7Usability53 ratings
- 9Support Rating192 ratings
- 8Online Training3 ratings
- 10Implementation Rating3 ratings
- 7.3Product Scalability1 rating
- 9.1Vendor pre-sale1 rating
- 9.1Vendor post-sale1 rating
- 7.2Cision Communications Cloud User Experience10 ratings
Reviews
(76-100 of 101)Streamline your sourcing, pitching & monitoring for PR
- Cision has cut my sourcing time for finding the correct contacts in half. What used to take me an entire day just to get the correct list, now only takes half the time.
Cision PR experiences
- Stable.
- Some gains in avoiding major incidents.
- No major change.
Great Media Database
- Cision is by far the largest annual business expense I have. It's very difficult for me to afford as I run a micro-agency.
Cision sizzles
- It's always difficult to quantify how effective an organization's PR will be, however knowledge of the media environment has made the PR/campaign decision process much more efficient.
Great product to use for your news release distributions!
- I am unfamiliar with the positive/negative impacts, as I only upload the news release content into the software.
The best way to get your products in front of the right people
- Efficiency, especially with the automated daily roundup of media hits.
- Reach. We can get our research in front of the people most likely to publicize it.
Best media database for PR pros
- Cision does not provide direct ROI in the form of money to our business, but we do find that our client accounts are run more efficiently by the use of this software. We know we can find information quickly and accurately at any point during a client relationship.
- The Cision media database's reliability is its greatest strength. Knowing that we can find good contacts across the nation (even world) help empower us to provide a better service to our clients.
Cision is hands down the best media database we have ever used.
- Time saving media database.
- Time saving reach info.
- No real negatives.
Cision for PR Pros
- Helps us to move more swiftly throughout our business.
If you're in PR invest in Cision now!
- The ROI is immeasurable. The amount of time you save using Cision compared to using the Internet to not only find the right reporters to contact but how to contact them (their email and or phone number) is hard to determine, but in some instances, for a big project, I don't believe it's a stretch to say that it can save you weeks of work hours.
- Cision is a cost-effective tool, period. Rather than putting the time in to research media on your own, or paying a PR agency to build media lists and contact reporter for you, Cision will save the company thousands of dollars annually.
- I don't think there is a negative impact on ROI for any Cision customer, and they will work with you to find a program that works for you -- i.e. if you are a non-profit, school, or small business, they scale the package to find something that will be affordable.
Cision PR, an effective PR platform
- Cision has been helpful in building our brand awareness via PR efforts and has helped us to engage with more journalists. We have been able to effectively prove results using their ROI tools.
Cision is Great for Basic PR Objectives
- Well developed, finely tuned media lists are a basic building block to any media relations strategy and, therefore, Cision has a high impact and positive ROI for any PR agency.
- The most impactful ROI that Cision has provided is securing media placement/articles for our clients. Without Cision, it would be much more difficult (or even impossible in some cases) to locate the reporter's information.
The precision of Cision - must try!
- It's good at staying up to date in the transient world of reporters so our stories find a home and our clients remain happy.
- It helps us find stories that the search engines often miss.
- Its WYSIWYG when creating a distribution is a bit clunky, costing us time to reformat.
OK in PR
- Media recall on press releases are up
- Placement is up with PR Web
- Span is up with PR Web
Cadillac PR Software
- More granular tracking on publicity value of our news coverage
- Snapshots of how we are stacking up against our competition in the news
- The actual reach of our audiences (by the #'s, and the regions) in each publication our articles appear
Cision Is a PR Type's Best Weapon
- It's well worth the money. I used it as a go-to first source to lead me to the right targets and then go from there. Every place I've worked at I've recommended it. It really helps raise awareness.
- It's not so great if you really don't pitch the media too terribly frequently.
A Life-saving Software for PR Professionals
- Cision saves time (and thus money) because it saves all of your contacts and publications in lists that you can revisit at any time, rather than starting over from scratch.
- Cision allows me to quickly learn more about a journalist or publication.
Great UX and cool reporting
- Not applicable
Avoid Cision/PRWeb/HARO at all costs!
- A minor increase in SEO was achieved at a high cost to the business.
Cision: Nothing else tops it
- Quicker relationship development
- More niche coverage
Not Flawless But the Best PR Database I've Used
- Efficiency in identifying the right journalists and bloggers so I can build high quality media lists.
- Efficiency in distribution of news releases and other communications to hundreds of journalists and bloggers.
- As a marketing team, we really felt more responsive to our audience.
- Because you are able to highly target which media outlets receive your releases, we were able to maximize the effectiveness of our campaigns as well as find new industry outlets we had not even heard of.
- The analytics provided by Cision on email blasts are extremely insightful especially when paired with a free website service such as Google analytics.
- It puts our clients on the front page of many outlets.
- Maintains and develops new relationships with journalists.
- Increased viewership.
The Regretful Decision to go with CISION.
- Spent more billable hours trying to make the solution work for me than was worth it. Actually just wasting my monthly contract as it isn't worth having to deal with it.