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Users have found this product to be incredibly versatile, with a range of use cases that cater to their specific needs. Customers have …
Overview
What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
Recent Reviews
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What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Cision Communications Cloud?
Cision Communications Cloud® empowers communicators with tools that help them reach the right audiences, deliver impactful results across traditional, digital and social media, and track a brand in one integrated solution. Automated analysis helps users report and translate campaigns into insights.
Cision Communications Cloud Features
- Supported: Media Monitoring and Analytics
- Supported: Media Relationship Management
- Supported: Social Listening
Cision Communications Cloud Screenshots
Cision Communications Cloud Videos
Media Relationship Management
Cision Social Listening
Cision Communications Cloud Competitors
Cision Communications Cloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
Agility PR Solutions, Meltwater, and Muck Rack are common alternatives for Cision Communications Cloud.
Reviewers rate Implementation Rating highest, with a score of 10.
The most common users of Cision Communications Cloud are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Users have found this product to be incredibly versatile, with a range of use cases that cater to their specific needs. Customers have praised its ability to streamline communication within teams, making it easier for members to collaborate and share information. Reviewers have also noted its effectiveness in project management, with the product providing a centralized platform for planning, tracking progress, and assigning tasks. Additionally, users have found value in its functionality for customer relationship management, allowing them to keep track of interactions and effectively manage their customer base. Overall, the product has proven to be a valuable tool for enhancing productivity and improving efficiency across various industries and professional environments.
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Easy-to-use and Intuitive User Interface: Users have found the user interface of Cision PR Software to be easy-to-use, intuitive, and not overwhelming. They appreciate the well-designed and user-friendly interface of Cision Communications Cloud.
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Exceptional Reporting Capabilities: Users highly praise the exceptional reporting capabilities of Cision Communications Cloud. They find the platform's reporting features to be interactive, detailed, and customizable. Many users value how these reports help them quantify the impact of media on their business and gain insights into trends. Additionally, users appreciate the media tracking capability of Cision as it aids in measuring PR results.
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Effective Search Functionality: Users find the search function in Cision to be helpful and excellent for quickly obtaining high-level information or metrics about a publication. The detailed database of contacts in Cision is also highly valued by users who find it useful for identifying reporters and influencers. Moreover, they highlight that the new edition of the media building interface is easy to use.
User Interface: Many users have found the user interface to be confusing, clunky, and not intuitive, making tasks difficult and cumbersome to navigate. These issues have been mentioned by multiple reviewers.
Search Tools: Some users have experienced issues with the search tools, which sometimes fail to pick up all the coverage or include irrelevant content, requiring additional clean-up work. This has been a common frustration among users.
Customer Service: Users have expressed frustration with the customer service/account team, stating that it takes repeated requests to get an answer from them. Multiple users have mentioned difficulties in getting timely responses from customer service representatives.
Users recommend entering into a trial or limited agreement first to test the software's suitability for the company. They suggest leveraging the support team for training and assistance with any questions. Users highly recommend Cision for its usefulness in public relations and media relations, as it is considered the most comprehensive media list monitoring software available, providing accurate and up-to-date contact information. Overall, Cision is recommended for organizations that require up-to-date media contact information and extensive news coverage, and it can benefit organizations in various capacities. Users advise contacting a representative to receive a thorough explanation of the features and functionalities of Cision. They find Cision very useful for PR purposes and suggest setting aside time to onboard oneself with all the features and functionalities of the platform. Users also suggest comparing Cision against other similar platforms and considering the level of support needed. In summary, users believe Cision is the industry standard and a reliable software option.
Attribute Ratings
Reviews
(176-200 of 276)Companies can't remove reviews or game the system. Here's why
May 21, 2018
Results = Very Happy!
We're currently using Cision Communications Cloud (TrendKite)* for our APAC digital marketing needs; mainly to keep an eye on any notable local news spikes.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
My agencies use Cision daily for information on media professionals. About 80% of our company is pitching media daily, so this tool is essential for getting information about publications, members of the press, locations, etc. It's most useful when we're investigating a new publication or contact, and often has information you can't find anywhere else, especially emails and phone numbers. I know their teams verify contact information, but it's not always up to date. There are also a lot of people in Cision who aren't traditional journalists too, so you do still have to have some expertise to do successful media relations outreach with this tool.
Cision Communications Cloud (TrendKite)* is being used exclusively by our communications and marketing department to determine ad equivalency of our media coverage.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
April 15, 2018
Cision Communication Cloud's pros and cons
The marketing team uses Cision Communications Cloud (TrendKite)* to track various keywords and themes, as well as to create and distribute a brand reputation report to key stakeholders. It allows us to be daily involved in the tracking and monitoring of our company's name and our overall brand in the marketplace.
April 13, 2018
Cision Communications Cloud + PR = Awesome!
Cision Communications Cloud (TrendKite)* is being used by across our whole organization to help quantify our PR efforts.
Cision Communications Cloud (TrendKite)* is used mostly in the communication department, but it provides valuable insights for the whole company. Especially the reports feature.
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
April 06, 2018
Great Distribution and Reporting Tool
We use it in the marketing department for distribution of press releases and reporting on any coverage our company receives. It allows us to distribute company news quickly and efficiently as well as collect information that can help us develop better press releases in the future.
April 03, 2018
Cision Communications Cloud Review
We use Cision Communications Cloud (TrendKite)* in the PR department here at the company to monitor mentions across both national and international media and to produce coverage reports for the senior management. It's a big time saver for us as a department given that we have control over the search criteria and the ease in which you can customise and produce the reports using Cision.
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
March 29, 2018
Cision Communications Cloud Stands Out
Cision Communications Cloud (TrendKite)* is used across the organization, but the use depends on the client account and specific project. I've personally used it on projects previously to monitor earned media coverage and to gain an understanding of a particular industry or topic's media coverage.
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
March 23, 2018
A multifaceted tool for multitaskers!
Cision Communications Cloud (TrendKite)* is managed by the marketing and communications team at my organization and we use it to share news in the nanotechnology field. Media monitoring is a time-consuming task for public relations professionals like myself. Cision is not only useful, it is a necessity that literally saves hours of work every day.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
March 21, 2018
Trust Trending
Being used by the Marketing & PR department.
It helped us measure the return on investment on our media relations efforts and prove the value of PR efforts to the organization.
It helped us measure the return on investment on our media relations efforts and prove the value of PR efforts to the organization.
March 19, 2018
Better Than The Others
Southwestern University’s Office of Marketing and Communications uses Cision Communications Cloud (TrendKite)* in our public relations efforts. It’s a great tool to find influencers to write stories about SU, monitor the chatter about SU and show our public relations ROI to our executives.
*This review was written before Cision acquired TrendKite. TrendKite is now part of the Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of the Cision Communications Cloud.
March 16, 2018
Why we chose Cision Communications Cloud
Augusta University Division of Communications & Marketing uses Cision Communications Cloud (Trendkite)* to communicate the value and impact of earned media.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
March 08, 2018
Cision Communications Cloud Review
We use Cision Communications Cloud (Trendkite)* on our communications team for media tracking and analysis.
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
September 21, 2017
Use with caution
Score 1 out of 10
Vetted Review
Verified User
I purchased Cision to help with media monitoring for clients and to use the media database.
August 10, 2017
Cision - an invaluable PR tool with some notable flaws
We use Cision to find the contact information of journalists, for the purpose of pitching them about our clients. It is used across the whole organization and is meant to save time and provide information that would otherwise only be available to those that have developed personal relationships with those journalists.
April 10, 2017
Cision Communications Cloud Review
We use Cision Communications Cloud (Trendkite)* at NadaMoo! to analyze online press hits and compare the press we have received to that of our competitors.
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
We use Cision Communications Cloud (TrendKite)* to track and analyze media mentions of Wesleyan University, our faculty and alumni. It is used primarily by myself and a colleague in the office of communications. It allows us to better understand how Wesleyan and its people are being talked about in the world and follow coverage trends.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
April 04, 2017
Well-rounded platform with great customer support
We use TrendKite to monitor our PR performance across various regions (NA, EMEA, APAC). The tool gives us insights into our overall coverage, our share against competitors and performance reviews of individual releases to measure the interest of our target audience for specific topics.
We are using Cision Communications Cloud (TrendKite)* to change how we measure PR, moving away from a strictly quantitative approach that measures volume to one that also measures quality of said volume. By using the Google Analytics integration we have a real-time view on how links put out by the PR team are impacting traffic to our website.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
March 31, 2017
Great interactive and easy coverage reporting tool
Cision Communications Cloud (Trendkite)* is used by two users within the Communications Department. It is used for tracking coverage, we use the coverage search per topic a lot, to show how a certain press release or topic has done. We use the coverage tracking to report to our Exec Board in terms of media coverage numbers and create monthly coverage reports so that does not need to be done manually.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
March 31, 2017
A potential mastermind in the PR world
Gorkana was a great alternative to Cision due to the red button and updated information. We used it to update and maintain media lists as well as reporter moves.
March 29, 2017
Happy
Our company uses Cision Communications Cloud (TrendKite)* to track media publications. It is department specific - specifically marketing and public relations. It assists us with tracking our story sell through and to measure the SEO impact of media partners.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
March 29, 2017
We Love Cision Communications Cloud!
We use Cision Communications Cloud (TrendKite)* to track media hits and share of voice. Also, we create reports that also track readership, search engine optimization, etc. We give the reports to the assistant vice president and senior vice president to track our progress and evaluate our efforts. Currently, we use Cision for our department, but we are strongly encouraging university communications and other departments to drop Meltwater and purchase Cision Communications Cloud. In public relations, it sometimes gets tricky to track project success. But, Cision makes it easy to see if our efforts and strategic plans are panning out.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
March 28, 2017
Cision: Awesome.
Cision Communications Cloud (TrendKite)* is being used by our PR team both in North America and internationally to track how effective our press releases and responses to media queries are in furthering our brand's exposure. We also use the platform's benchmarking function to compare how our share of voice ranks against our competitors. While we use it internally, we've shared plenty of these insights with our whole company.