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Users have found this product to be incredibly versatile, with a range of use cases that cater to their specific needs. Customers have …
Overview
What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
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What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Cision Communications Cloud?
Cision Communications Cloud® empowers communicators with tools that help them reach the right audiences, deliver impactful results across traditional, digital and social media, and track a brand in one integrated solution. Automated analysis helps users report and translate campaigns into insights.
Cision Communications Cloud Features
- Supported: Media Monitoring and Analytics
- Supported: Media Relationship Management
- Supported: Social Listening
Cision Communications Cloud Screenshots
Cision Communications Cloud Videos
Media Relationship Management
Cision Social Listening
Cision Communications Cloud Competitors
Cision Communications Cloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
Agility PR Solutions, Meltwater, and Muck Rack are common alternatives for Cision Communications Cloud.
Reviewers rate Implementation Rating highest, with a score of 10.
The most common users of Cision Communications Cloud are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users have found this product to be incredibly versatile, with a range of use cases that cater to their specific needs. Customers have praised its ability to streamline communication within teams, making it easier for members to collaborate and share information. Reviewers have also noted its effectiveness in project management, with the product providing a centralized platform for planning, tracking progress, and assigning tasks. Additionally, users have found value in its functionality for customer relationship management, allowing them to keep track of interactions and effectively manage their customer base. Overall, the product has proven to be a valuable tool for enhancing productivity and improving efficiency across various industries and professional environments.
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Easy-to-use and Intuitive User Interface: Users have found the user interface of Cision PR Software to be easy-to-use, intuitive, and not overwhelming. They appreciate the well-designed and user-friendly interface of Cision Communications Cloud.
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Exceptional Reporting Capabilities: Users highly praise the exceptional reporting capabilities of Cision Communications Cloud. They find the platform's reporting features to be interactive, detailed, and customizable. Many users value how these reports help them quantify the impact of media on their business and gain insights into trends. Additionally, users appreciate the media tracking capability of Cision as it aids in measuring PR results.
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Effective Search Functionality: Users find the search function in Cision to be helpful and excellent for quickly obtaining high-level information or metrics about a publication. The detailed database of contacts in Cision is also highly valued by users who find it useful for identifying reporters and influencers. Moreover, they highlight that the new edition of the media building interface is easy to use.
User Interface: Many users have found the user interface to be confusing, clunky, and not intuitive, making tasks difficult and cumbersome to navigate. These issues have been mentioned by multiple reviewers.
Search Tools: Some users have experienced issues with the search tools, which sometimes fail to pick up all the coverage or include irrelevant content, requiring additional clean-up work. This has been a common frustration among users.
Customer Service: Users have expressed frustration with the customer service/account team, stating that it takes repeated requests to get an answer from them. Multiple users have mentioned difficulties in getting timely responses from customer service representatives.
Users recommend entering into a trial or limited agreement first to test the software's suitability for the company. They suggest leveraging the support team for training and assistance with any questions. Users highly recommend Cision for its usefulness in public relations and media relations, as it is considered the most comprehensive media list monitoring software available, providing accurate and up-to-date contact information. Overall, Cision is recommended for organizations that require up-to-date media contact information and extensive news coverage, and it can benefit organizations in various capacities. Users advise contacting a representative to receive a thorough explanation of the features and functionalities of Cision. They find Cision very useful for PR purposes and suggest setting aside time to onboard oneself with all the features and functionalities of the platform. Users also suggest comparing Cision against other similar platforms and considering the level of support needed. In summary, users believe Cision is the industry standard and a reliable software option.
Attribute Ratings
Reviews
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March 27, 2017
Cision Communications Cloud works well
We use Cision Communications Cloud (Trendkite)* to monitor coverage on some of our businesses, on trends, for bench marking, to learn about media that is influential within a certain field, on competitors, to evaluate issues and responses, and a variety of other issues that are of interest to us.
It is being used by me for across company use, by Eva (of Samskip Rotterdam) for Samskip global. It addresses the above mentioned problems.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
March 21, 2017
Cision - Helping PR Professionals Everywhere Achieve the Right Vision for their Pitch!
One of the main things our department (Public Relations) does at HMSHost is work to generate press by reaching out to local and national media. We open new restaurants frequently (some proprietary brands entirely created by us, some well-known national brands, and some local chef-driven brands) and when we introduce new concepts especially we pitch them to media. The type of media depends on the brand but Cision plays a huge role in the process of finding individual media contacts that we need.
March 08, 2017
Decent, Not Perfect
We are using Cision as a department to track daily media mentions as well as retrieve media contact information pertaining to specific topics our writers would like to pitch. We also run monthly reports using the Cision analytics, which we share across our sixteen colleges to display how each one is doing month to month in getting their information out to media.
March 01, 2017
Cision PR is a great option for PR agencies
We are a small PR agency that uses Cision PR to search for media contacts and outlets, and to build media lists. There are 4 or 5 of us who use Cision on a regular basis. It helps us to find multiple contacts for a specific topic in an efficient way.
March 01, 2017
Worth the Investment
Cision PR Software is used to help aggregate media contacts, create press release distribution lists and also upload and send media content directly to media contacts. It is also used to connect to reporters and other media contacts through social media and track and follow media coverage based on specific topics and our organization itself.
February 22, 2017
Cision - A Powerful Public Relations Tool
Cision PR Software is used across our organization. As a powerful tool for public relations professionals, Cision is an invaluable database to help publicists on every level connect with media located all over the country and all over the world. Cision addresses the ever-present issue in public relations of the changing nature of journalists, media members, and where they are currently employed.
February 21, 2017
Cision Review
We use Cision within our department (other departments may use it as well, but I'm not sure) to obtain contact information (names, outlets, email, phone numbers, etc.) for media outlets that we want to pitch our books authors to. It allows us to search for people at certain outlets as well as discover outlets that we had not previously worked with.
February 07, 2017
Cision is the best out there
I have a boutique PR firm specializing in publicity and we use Cision everyday to build and update media lists, and to verify contact information.
February 06, 2017
Cision PR Software Helps Build Better Relationships
Cision has been a great tool for my team. I've used it in particular to keep a media list of ours updated and accurate. It has helped me personally to make sure our contacts are at the same position, with the correct contact information. When they are not, I can now easily find their new contact information. Cision has saved me time because I don't have to try and follow a paper trail of emails to find one person's contact information.
February 02, 2017
Necessary expense, ROI unknown
Our boutique PR agency uses Cision PR Software to distribute press releases in a fast, organized, trackable manner. The best use is that we don't have to keep up to date on all the journalist changes, the lists are, for the most part, up to date in the system.
February 02, 2017
Cision Helps PR Pro to Impress Clients -- and Attract New Ones
I'm an independent PR/Marketing consultant for businesses and non-profits of all sizes and types. These range from a 9 office Orthodontic office to a private school with 250 students, to a large commercial real estate company, and a new product launch.
I use Cision differently depending on whether the client's products or services will be of most interest mainly in the Boston or eastern Mass. area, the New England region, or nationally. Cision saves a lot time -- I can set the parameters for the types of publications or other media I want, and the specific job roles I hope to hit -- such as editors, reporters, show producers, etc.
I use Cision differently depending on whether the client's products or services will be of most interest mainly in the Boston or eastern Mass. area, the New England region, or nationally. Cision saves a lot time -- I can set the parameters for the types of publications or other media I want, and the specific job roles I hope to hit -- such as editors, reporters, show producers, etc.
February 01, 2017
Cision PR and Media List Building are like Peas and Carrots
Cision PR was used by myself and others in a previous role to create and curate media lists to reach audiences in healthcare, technology, and the military community with the intention of pitching recent news. Additionally, Cision PR helped identify influencers at publications, blogs, and websites to share content with.
Cision PR was used by 3-5 people in the company and tremendously cut down on time trying to Google influencers, get their contact information, and learn more about their publication or website.
Cision PR was used by 3-5 people in the company and tremendously cut down on time trying to Google influencers, get their contact information, and learn more about their publication or website.
I have used Cision PR in the past three years, twice, for media clips. It's the main way we track media mentions for our organization. I also use it for media contacts as we have 39 offices spread out geographically and a service like this is the best way to find contacts in those markets. I also reported on our media coverage through Cision.
January 31, 2017
Streamline your sourcing, pitching & monitoring for PR
We use Cision to assist us with our outreach efforts. I am a single user of the software as we are a small company and do not have other members on the team that would need to use it. Having it available to create lists on media in our industry has been great. It was something we did not have access to prior. We also use it to send out our press releases on the wire.
January 30, 2017
Cision PR experiences
Currently, we use it for web tracking of hot-button issues that reach beyond our current social media and email training. We need to know threats to our organization and rely heavily on Cision to warn us instantly of any issues involving our top membership figures or our field in general.
January 27, 2017
Great Media Database
Three Girls Media is my public relations and social media management agency. We use Cision on a daily basis to create media lists as well as research members of the media, and to send out press releases or pitches to the press. Cision also has the largest media database of its competitors!
January 26, 2017
Cision sizzles
Our client uses Cision PR media tracking software on a daily basis in their communications department. The daily media clips provide knowledge of external issues relevant to the organization, as well as tracking of the organization's news releases. On a periodic basis, searches are conducted on specific issues.
January 26, 2017
Great product to use for your news release distributions!
I use Cision PR to upload news releases for our firm, Cherry Bekaert. It is used by my manager and me. Cision helps us distribute firm news to media outlets throughout our current footprint.
January 26, 2017
The best way to get your products in front of the right people
We use Cision in the communications department to send out press releases, make pitches, connect members of the media with our experts, reach out on social media, and keep track of when our experts are in the news. I cannot speak for the entire organization.
January 25, 2017
Best media database for PR pros
The entire accounts team at my agency uses Cision for media list building. It addresses our need to build solid, accurate and up-to-date media lists to use on behalf of our clients that range from major FinTech companies to nonprofits.
January 25, 2017
Cision is hands down the best media database we have ever used.
Cision is hands down the most exhaustive media database we've ever used, and we use it daily. After trying several different media database services over the past 15 years of our company, Cision PR has proven to be the most accurate, reliable, and easy to use. At the end of the day, it makes my job as a PR professional easier and allows me to focus on more important work than mining for media contacts. It's awesome.
January 25, 2017
Cision for PR Pros
My past employer used Cision to find contacts and build lists around a particular topic. It saved us time from doing google searches to find the emails of reporters.
January 25, 2017
If you're in PR invest in Cision now!
Cision PR is currently being used by our North American Communications Team, and may be adopted by our global team at a later date. We have a number of communications initiatives, and Cision helps us to find the media that we are targeting, create media lists for personalized outreach and to send mass emails on rare occasions. We also just started using it to track our media and social media coverage. I don't have extensive experience on that portion of the software, but from what I have seen to date, it is useful to see who is talking about AkzoNobel on social media. I actually am currently waiting for the media tracking to be activated.
January 25, 2017
Cision PR, an effective PR platform
Cision PR helps us to have a professional and consistent PR program without paying an agency to do the basic block and tackling work. It is used by a junior operator on my marketing team.
January 24, 2017
Cision is Great for Basic PR Objectives
I work at a public relations agency, and we use Cision on a daily basis to build media lists and compile media placement/monitoring reports. Overall, Cision serves as our key source for gathering the contact information for key reporters, editors, bloggers and online influencers. The database allows us to compile strategic, targeted media lists for any PR campaign we develop.