Citrix ADC Reviews

110 Ratings
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Score 8.0 out of 100

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Reviews (1-4 of 4)

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April 29, 2021
Ivan Sytchev | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

7
Opening a support case with Citrix has always resulted in very attentive and professional service. They are knowledgeable and are able to diagnose and resolve issues rather quickly. This unfortunately is not the same for their "chat support" that they try to get you to use prior to opening a case. I did this once and it took way longer to explain the issue to them which resulted in having to open a support case anyway. From now on I do not bother with chat and open a support case for any issues.
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April 22, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Support Rating

6
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
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March 03, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

9
Citrix has a knowledge center and tools to assist with support queries as well and more importantly, a relatively active community where almost any question can be answered to the best of their collective ability.
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What is Citrix ADC?

Citrix ADC (formerly NetScaler ADC) is an application delivery controller.

Citrix ADC Integrations

Turbonomic (formerly VMTurbo)

Citrix ADC Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Citrix ADC?

Citrix ADC (formerly NetScaler ADC) is an application delivery controller.

What is Citrix ADC's best feature?

Reviewers rate Support Rating highest, with a score of 7.8.

Who uses Citrix ADC?

The most common users of Citrix ADC are from Enterprises and the Hospital & Health Care industry.