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NetScaler Gateway

NetScaler Gateway
Formerly Citrix Gateway

Overview

What is NetScaler Gateway?

NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

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Recent Reviews

TrustRadius Insights

Citrix Netscaler Gateway has become an essential tool for organizations across various industries, serving as a secure platform for …
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A Great Experience

10 out of 10
May 03, 2022
We use Citrix as one of our main tools to book hotel reservations, check our metrics, and a lot more. It is a very convenient, useful, and …
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Honest Review

9 out of 10
May 02, 2022
Incentivized
Citrix Gateway is one of our main tool. It allows us to open applications that we mainly use for work purposes. It provides a server …
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Gets the job done!

8 out of 10
February 02, 2018
Incentivized
I use it to access my client's environment. It is used across the client's organization for employees to access the environment remotely.
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://store.citrix.com/?s=citrix%20ga…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $995 per month
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Product Demos

New Citrix Gateway & LDAP features in 12.1.

YouTube
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Product Details

What is NetScaler Gateway?

NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

NetScaler Gateway Videos

Citrix NetScaler Unified Gateway Overview
In this video, the TrustRadius team goes over some of the best VPN providers out there - including Citrix Gateway - and how they stack up against each other.
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Citrix Gateway.

NetScaler Gateway Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

NetScaler Gateway starts at $995.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of NetScaler Gateway are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(62)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Citrix Netscaler Gateway has become an essential tool for organizations across various industries, serving as a secure platform for external access to virtualized applications. Users have found the software invaluable in addressing the business problem of security, providing an additional layer of protection against external threats. With the ability to serve as a VPN client and extranet client, Citrix Netscaler Gateway empowers remote work, enabling users to maintain productivity from anywhere. It is frequently used to facilitate remote desktop access, allowing individuals to work off their office desktops using any device, enhancing availability and user experience.

The software also plays a critical role in healthcare environments by providing secure and balanced access to main healthcare applications and virtualized machines. This ensures that sensitive patient data remains protected while healthcare professionals can securely access necessary resources remotely. Another significant use case is its deployment as a replacement for the previous Citrix Product called CSG/Citrix Secure Gateway. Companies have implemented Citrix Netscaler Gateway company-wide, utilizing load balancing and fail-over features for redundancy and SSL/TLS protocols for enhanced security.

Moreover, users highly recommend the product due to its user-friendly interface and years of positive experience. It has proven instrumental in facilitating tasks such as hotel reservations and metric checking with open tools, adding convenience and usefulness to everyday business operations. While Citrix Netscaler Gateway offers reliable and secure connections for most programs and software, some users have encountered difficulties accessing certain applications on restricted drives. Although these challenges exist, the software's overall functionality and usability make it a valuable asset across organizations.

In addition to securing internal application gateways, Citrix Gateway is utilized by consultants who remotely connect to clients' computers, gather data, and create bespoke training materials. It also serves as a gateway portal for cloud-based training environments during on-site consultations. Furthermore, organizations rely on Citrix Netscaler Gateway to access client environments remotely and publish applications and services on the internet while maintaining network security by segregating traffic between internal networks and DMZ.

Overall, Citrix Netscaler Gateway has proven to be an indispensable tool for organizations seeking secure external access to virtualized applications. With its robust features, ease of use, and ability to enhance productivity, the software plays a crucial role in enabling remote work, strengthening security measures, and ensuring seamless access to essential resources.

Reliable and High-Performing: Reviewers have consistently praised Citrix Netscaler Gateway as a reliable and high-performing tool for load balancing applications and services. Many users have stated that it provides level 4 load balancing, which significantly improves the performance of their applications. This reliability and high-performance capability greatly enhances the user experience.

Enhanced Security Features: Several reviewers have highlighted the enhanced security features offered by Citrix Netscaler Gateway. Users appreciate the seamless use of 2-factor authentication, which helps to reduce the risk of external hacks and ensures heightened security within the VPN. Additionally, users have found it beneficial that Citrix Netscaler Gateway allows for differing levels of security, enabling specific access through the VPN based on active directory security policies. These robust security measures provide peace of mind for organizations.

Easy-to-Use and Set-Up: Many users have found Citrix NetScaler to be an easy-to-use and easy-to-set-up tool. They appreciate its user-friendly interface and intuitive design, making it accessible even for those with limited technical expertise. The ability to publish applications and act as a reverse proxy has been particularly valued by reviewers. Compatibility with popular browsers such as Google Chrome and Internet Explorer further adds to its ease-of-use.

Configuration Console: Difficult to Navigate Some users have found the configuration console of Citrix NetScaler to be unfriendly and difficult to navigate, making it challenging for them to set up and manage their system. Frequent Interruptions and Session Terminations Several reviewers have experienced frequent interruptions and session terminations while using Citrix NetScaler, requiring them to logout and login again. This disruption in workflow can be frustrating and time-consuming. Troubleshooting Complexity A number of users have mentioned that troubleshooting issues with Citrix NetScaler can be complicated, often requiring specific training or looking up steps, which can hinder the resolution process and lead to delays in resolving technical problems.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I remember when Citrix Gateway was called NetScaler Unified Gateway. It's being used for remote desktop access, as we are now all working from home. We, for the most part, all left our desktop computers at the office, and because they have more power and storage and access to the network than many home devices, we use Citrix to work off them from any device.
  • Remote desktop - use your computer or phone to access your desktop
  • Chat
  • Communications
  • Better connections
  • Reliability
  • Cost
  • Access
Citrix Gateway is really well suited if you have no access to a network or to your desktop and need to get files or use a piece of specific software that you don't have multiple device licenses for and need to access. It's usually pretty reliable but does sometimes have some issues with connection.
  • Better comms
  • Better access
  • Better usage and productivity
Citrix is what I would call the leader in this category, as they have been doing it for a very long time and have been doing it pretty well. They continue to develop their offering and it's definitely one of the more price-competitive options out there on the market.
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Most of the organization is using Citrix Gateway. It is nice to be able to access things from your desktop, including folders from restricted drives, but the one problem I am having is accessing programs/software from my desktop. I had IT look at it, and they could not correct the issue through Citrix. I would have to log in through different software. The software I could not access is BNA's Interactive Forms.
  • Access folders from restricted drives from outside the office
  • Access desktop, view desktop from outside the office
  • Save documents to virtually any folder that you access in the office, outside the office
  • Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
  • Cannot access software on computer in the office, outside of the office
  • Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.
Citrix Gateway is great to access folders that are saved on restricted drives when you are outside of the office. Citrix Gateway cannot be used for Microsoft Teams, which is used daily while working virtually. Citrix cannot be used for BNA Interactive Forms.
  • I don't have access to the ROI information for our organization and for this product.
Citrix Gateway is a product that is very useful when working virtually. I would recommend this product. You just need to be aware of its limitations in trying to access certain other software products that are not compatible with it.
There are many benefits to using Citrix Gateway. And it has some limitations when used with other software products such as Microsoft Teams and BNA Interactive Forms.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the Citrix Gateway as a way to publish applications and services on the Internet and also as gateway into our Citrix Environment for remote users. It's asp used as a perimeter divide between our internal networks and DMZ and it helps us in segregating traffic and maintain our network secure.
  • Application publishing.
  • Reverse Proxy.
  • Management interface.
It's very good at providing reverse proxy functionality when you don't want to directly expose your infrastructure to the Internet and it also works brilliantly as a way to enable remote access to your Citrix environment.
  • Good investment if you are able to use all its capabilities (not just for Citrix).
  • Need to make sure it's sized correctly to support the connections needed.
Support is very responsive and understanding and all the issues we have had have been addressed and resolved in a timely manner and with success.
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