Overview
What is ShareFile?
ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
The best tool we have found to share documentation with partners in a secure way
Love ShareFile & will use a long while
Modern Centralized Secure Repository for Client File Storage & Access
ShareFile: A justifiable excuse to drop dropbox.
Security & Reliability
Sharing Files Securely
Easy to Use File Sharing Service
ShareFile to the rescue!
we use ShareFile to exchange files in-between employees and with customers. We are now exploring the Workflows and Signature section.
Secure but slow.
Great software to share files securely with internal employees and external clients.
ShareFile is indispensable for a business!
Best software for e-signature
Citrix RightSignature a Simple E-signing program.
GoTo it NOW!
How ShareFile Differs From Its Competitors
File Sharing Management
Collaboration Impact
File Sharing Management
Collaboration Impact
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Access control (61)10.0100%
- Reliability (62)9.595%
- Performance (61)9.090%
- File search (61)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Advanced
$16
Premium
$25
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month per user, per month, minimum of 3 users
Product Demos
Getting Started with ShareFile
Features
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 8Versioning(50) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 9Video files(42) Ratings
Supports video file types
- 9.3Audio files(39) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 8.3Document collaboration(58) Ratings
Users can edit files and attach comments to files.
- 10Access control(61) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 9File search(61) Ratings
A search function that allows users to easily find files, and in some cases even search within multiple files.
- 8.7Device sync(53) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Cloud Storage Security & Administration
Features related to security and administration for cloud storage platforms
- 9.3User and role management(57) Ratings
Administrators can manage users and user groups by role, in terms of setting permissions for things like file access, sharing, and editing permissions.
- 10File organization(60) Ratings
The ability to choose where files will be stored, and manage individual users' storage; includes control over file organization structure.
- 8Device management(48) Ratings
Administrators can manage devices connected to the cloud storage platform, including restricting access for certain devices or wiping files from devices remotely.
Cloud Storage Platform
Features around the functionality of the cloud storage platform.
- 9Performance(61) Ratings
Platform runs at a good speed on all browsers; files load and sync quickly.
- 9.5Reliability(62) Ratings
Cloud storage platform is secure, all features are consistently available, and the platform maintains file integrity.
- 7.4Storage Reports(49) Ratings
Includes reporting capabilities to monitor user activity and storage levels.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ShareFile?
ShareFile Screenshots
ShareFile Integrations
ShareFile Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(232)Attribute Ratings
Reviews
(1-5 of 5)Sharing Files Securely
- Sending files to clients securely
- Need to spend some time training for more uses.
- Some of my clients are not able to open and download files.
- I don't know how to troubleshoot their problems.
- In order to help my clients, I don't know what questions to ask to allow them to download files.
- Sending files securely.
- Versioning
- N/AN/A
- Video files
- N/AN/A
- Audio files
- N/AN/A
- Document collaboration
- N/AN/A
- Access control
- N/AN/A
- File search
- N/AN/A
- Device sync
- N/AN/A
- User and role management
- N/AN/A
- File organization
- N/AN/A
- Device management
- N/AN/A
- Performance
- N/AN/A
- Reliability
- N/AN/A
- Storage Reports
- N/AN/A
- During business tax seasons, use of this software has saved me a lot of time. Excellent.
- Sending files securely
- Securing client signatues
- Sharing files with clients
- Clients sharing files with me
- Use the software to secure customer signatures.
- Cloud Solutions
- Ease of Use
- Implemented in-house
- Did not do training because of the time of the year I implemented the software.
- Need to do more training.
- No Training
- Sharing files
- Receiving files from clients.
- Securing signatures--can't remember how to do it.
- Haven't used any other functions.
- None
- don't know
- File import/export
- I need training. I am not using the upgrades.
- None
Secure but slow.
- Secure email delivery.
- Lets me know right away if I've received something.
- Excellent security - I trust that.
- Runs much too slowly when I go to retrieve a sent file.
- No way to search for files I have sent or received - I can only sort by column headers. That's inexcusable.
- Security.
- Ease of use for clients.
- Versioning
- N/AN/A
- Video files
- N/AN/A
- Audio files
- N/AN/A
- Document collaboration
- N/AN/A
- Access control
- N/AN/A
- File search
- 10%1.0
- Device sync
- 90%9.0
- User and role management
- N/AN/A
- File organization
- N/AN/A
- Device management
- N/AN/A
- Performance
- 30%3.0
- Reliability
- 90%9.0
- Storage Reports
- N/AN/A
- can't answer this.
Citrix ShareFile, love it!
- Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
- Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
- Documents that need to be signed multiple times by one client but on numerous different dates. If this is being signed electronically, it can be a tedious process.
- Because of the encryption level that we need, MS Office documents aren't editable online in ShareFile. However, because ShareFile SaaS can be synced with MS File Explorer, docs can be edited by opening them directly from File Explorer and resaved directly back to ShareFile through File Explorer, instead of needing to download from/upload to ShareFile.
- Well suited for high encryption purposes, such as HIPAA compliance. This is a major reason we chose this SaaS. We also had a choice of encryption levels if we hadn't needed such a high security level.
- Well suited for electronic signatures, be that by keyboard, mouse signing, or finger signing on tablets and mobile devices.
- Not well-suited for service providers who need structured EMR templates for billing, insurance coding, etc.
- Well suited for large state/local government agencies to capture required documentation from contracted providers, especially large-capacity documents that surpass email attachment size limits.
- Document collaboration
- 100%10.0
- Access control
- 100%10.0
- File search
- 100%10.0
- Device sync
- 90%9.0
- User and role management
- 100%10.0
- File organization
- 100%10.0
- Device management
- 100%10.0
- Performance
- 100%10.0
- Reliability
- 100%10.0
- Storage Reports
- 90%9.0
- It's an expensive product. Price depends to a great extent on quantity of bundled user licenses plus bundled signature licenses (those two products sold separately), which isn't unusual for SaaS licenses such as this. We had to carefully weigh if there would be any significant loss of ROI with a minimum licensing purchase for users and signers. We have currently reached a comfort zone with this (user bundle maxed, initial signer bundle maxed).
- It is too early to gauge an extended ROI, as we have been using this product less than 1 year. But because of the initial expense, we have to carefully consider adding additional licensing bundles and signature bundles-- either would be a big expense unless we have a significant increase in client base and therefore have to increase our staff size. We are managing a staffing base which outnumbers our signature bundle by one staff member, by preparing documents for staff with the least amount of clients to sign, rather than purchasing another signing bundle at this time, which would mean a lot of unused signer licenses. The time to prepare and send docs to be signed by this staffer takes no more time than if he were to self-sign his docs.
- Dropbox--I don't believe it has the robust encryption capabilities as does ShareFile package that we use; I think it has electronic signing, but I don't know to what extent that feature is legally authenticated for HIPAA standards.
- Apricot--purpose can be similar, but Apricot is more efforts-to-outcomes SaaS, therefore, would be overkill to use it only for such pinpointed record keeping as we need for this company.
- ETO by Social Solutions, similar to Apricot, even more expansive efforts-to-outcomes SaaS. Too much software for the need.
- CEO
- Therapist
- Psychiatric rehab program staff members
- Psychiatric rehab program specialist/supervisor
- Compliance officer
- CEO--required by state licensing office and state procurement office to use Citrix ShareFile for submitting required state documentation
- Compliance officer--acts as account administrator, oversees staff documentation requirements as completed and filed in ShareFile; utilizes SaaS functions and is responsible for training staff how to properly use it.
- HIPAA-compliant level of securely storing and transmitting sensitive information.
- Authenticated electronic signature capabilities.
- Finding creative workarounds for staff with challenging laptop/PC problems (Google Chromebooks, MacBooks with O/S issues).
- Making an easy electronic signing solution for the one staffer for whom we don't currently have enough signature licences.
- Expanded confidential file storage beyond state licensing needs.
- Docs needing authenticated electronic signatures beyond state licensing needs.
- Sync with Outlook.
- Sync with MS File Explorer.
- Convincing staff not to save sharable files in their "personal" folders (those folders aren't sharable).
RightSignature Offers Ease of Use
- Easy to use, simply upload a pdf, then add initial boxes, date boxes, and signature fields and send it electronically.
- Environmentally friendly, no need to fax paper documents back and forth.
- Save documents electronically with ease rather than dealing with stacks of paper files.
- Easily make changes to documents and resubmit them for signing.
- Great for obtaining signed contracts quickly and with ease.
- Some clients in older age brackets did not like working with electronic documents and software.
- It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
- Sometimes it could be difficult to insert a signature box into a small space on the document.
- Documents were only saved on the system for a limited amount of time.
- Better customer service.
- Increased efficiency.
- Faster conversion of leads to sales.
- Meets the changing demands of the electronic business marketplace.
- Implemented in-house
- Easy to upload a pdf
- Easy to add boxes for initialing a document
- Easy to add boxes to add dates to documents
- Easy to add a signature field to have a client sign a contract
- Easy to send documents back and forth between a company and a client
- Adding initial or date boxes that are a uniform size.
- Making a signature box fit in a small area of the document.
- Getting a signature box to show up exactly on the line where you want the document signed.
In a world full of Signatures
- RightSignature has made getting signatures from my customers easily! It's instant and you get notifications when the customer has received the form and when it's been signed.
- RightSignature is easy to set up and with the trial in place, it's easy to get your forms perfect!
- I think that Rightsignature is value for money.
- I would like to see a few more trials added so that I could've set up my forms better to see if they worked for the system.
- I'm not sure whether there are any improvements that I can at this moment in time.
- Better Customer Service
- Implemented in-house