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ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.https://media.trustradius.com/product-logos/TN/vP/5TQO52I22X9V.JPEGShareFile is Clean and Easy to UseWe use ShareFile for all of our field teams to be able to easily access the project documents while they are on site throughout our area of operations. Using ShareFile has helped our "out of the office groups" have access to all their necessary project documents while having them backed up, all without having to wait for long download times from remote servers. It also allowed our teams to share pertinent information with our subcontractors as needed while still keeping them safe from tampering.,I think that one of ShareFile's greatest strengths is its ease of use. With the outlook plug-in sharing large documents is so quick and easy. I also like the security and control that is provided for who can access the documents and tracking the changes within them. I think it does well at protecting information that leaves the company. I also think the website is well organized and easy to use. It was very easy for us to implement and train our employees on the proper use of the website and software.,One of the downsides that I noticed was that there is no document lockout tool so if multiple users were to access and edit a file at the same time there is potential for version errors. Strong internet coverage is required. Without good internet, accessing files and syncing them to the cloud could be difficult. The price can be a bit high especially for the smaller businesses but you do get the support that is not available for free cloud services like Google Drive.,8,ShareFile has saved my company time and money in cutting down on time for file sharing, updating, and distribution. This has improved communication between parties and reduced mistakes from incorrect information. Training cost has gone down for us because the ease of use and simplicity of the program is so intuitive. The user management has given us a sense of security and trust that our information is safe and protected.,Google Drive, Dropbox and Procore,Procore, Bluebeam Revu,8,9Citrix ShareFile -- makes secure file sharing simple.Citrix ShareFile is used by my law firm to send and receive large-sized documents (over 5 megabytes). It offers the ability to securely send or receive the documents in an encrypted format. I particularly find that being able to offer a client the ability to send a large file without the client belonging to a file sharing service to be helpful. And my clients are comfortable knowing that the files are sent securely.,I use ShareFile almost exclusively for sending or receiving documents. I recently had to share an entire litigation file, including dozens of photographs and videos, lengthy reports, etc. with another attorney. The ability to upload it to ShareFile and then send a download link to the other attorney made file sharing a snap. Clients who are not technically savvy love it when I tell them they can send a large file to me by simply clicking on the link in my email and following the simple instructions from there. There are a number of features of Citrix ShareFile that I will confess I do not use. It's collaborative feature (allowing people in different locations to work on the same files) appears robust. I just don't personally have a need for that very often.,I'd love to be able to drag and drop an entire folder and subfolders to ShareFile so that I could easily share an entire file with the same file structure that I use. Perhaps that is possible and I haven't figured it out yet, but it does not seem to be an available feature.,10,I want to impress clients and make their interaction with me as smooth as possible. Citrix ShareFile helps me accomplish that.,Dropbox,9,10Collaborate Easily with VendorsWe utilize Citrix ShareFile mainly to share files across different firms. We are commercial real estate owners, and we need to work with floor plans every day. We work with architectural firms and brokerage firms that both need daily access to our floor plans, and we need a way for architects to provide us with our most up-to-date floor plans. This is a way for different firms to share files without us giving access to our servers. Secondarily, we use it for emailing large files or for maintaining some large marketing materials.,Allows folks from different firms access to the same files in a secure fashion Provides a way to email extremely large files easily Easily synchs with my desktop,I'd like to be able to group users and manage their permissions in one swoop I'd like to be able to scroll through images more easily,10,It cuts out an entire administrative assistant position to be able to grant access to certain files to our vendors,Dropbox Business,VTS, Adobe Acrobat DC, Adobe Photoshop,9,10Citrix ShareFile "ends" with distanceThe ShareFile is used internally in several departments of our company, mainly the sales and marketing since we have branches in different cities and we needed that the officials were able to work remotely in the same project. A safe form from the Citrix ShareFile fits perfectly into it, and with it, officials in different places can work together on the same project. ShareFile helped to cover the distance in a single detail.,Security - When sending the file by email it could simply be shared externally outside the company, with sharefile you will no longer have this concern, you create a link to send the file and decide who has the permission to access it. Integration - You can easily integrate it with Outlook, or other Office 365 products, creating a very useful combination. Easy and fast implementation - After the purchase in a few minutes you will be using it, its implementation is easy and fast, you do not have to be an expert to configure it.,Editing in the mobile app - it is a little limited, some tools have this custom, they deliver in the mobile application an adapted and limited version of the web / desktop version and the sharefile is fitting in this point The search function - is also somewhat limited, I had trouble finding some terms, I could have more filters Price - is a bit high, could be more competitive,8,ShareFile has clear advantages, as I said before, it "eliminates" the distance, approximates affiliates, with it 2,3,4,10 or more people in different places could work and edit a same project as if they had in the same room, when in fact they are miles away from each other and undoubtedly it is much cheaper than paying a plane ticket for each one, hotel stay and etc to put them working together in a single room, ShareFile does this for a much lower price.,Zix,Shopify, ESET Endpoint Security, Slack, Sage Intacct, SecureDoc,8,8Sharefile for easy and secure file sharing and requestingWe use Sharefile for several different functions. One of the most important is HIPAA compliant file reception from our customers which are medical clinics. It's easy to use and customers have never had an issue delivering things to us. One of the other important features is that it is easy to send large files to bypass email limits that are imposed by many IT departments.,Ease of use. Support has been good but we have needed it rarely. Permissions and security have been good.,The pricing seems fair but you might already have something that does a lot of the same things for much less money. Branding is not quite as easy as it could be but it's not too difficult. While security is good, but the way users are allocated is a little odd. Nothing too terrible but it could be improved a bit.,8,Sharefile definitely reduces support costs through its intuitive use.,OneDrive and Cubby,Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), LogMeIn Central, LogMeIn Rescue,10,10Citrix Sharefile. It Does What it Says.ShareFile is used by a subset of our users. However, it is not restricted to any one department. Predominantly, ShareFile is used by those employees who need to access their data files wherever they might have internet access. We first began looking at ShareFile to provide a HIPAA compliant method of seamlessly accessing our documents and spreadsheets while at home or on the road.,ShareFile provides seamless access to the data we work with on a daily basis while remaining HIPAA compliant. Because the data is hosted internally, there is no Business Associates Agreement (BAA) required. ShareFile makes it easy to share large data files with external entities. Any given file/folder can be shared via a simple link. Security can be enabled if desired. Notifications can be set up to let you know when the user has downloaded the file(s). ShareFile simplifies large file transfers without the need for a complicated SFTP server. End users can add external/internal users without requiring IT assistance. Not only can files be downloaded by an external group, but they can also be uploaded as well. And, at least in our licensing model, Citrix does not charge for the external user so there is no limit to the number of people we can share within a secure fashion.,ShareFile could use some improvement where it comes to being able to edit your data on a mobile device. I've seen times where I've made small changes in a spreadsheet on an iPad only to find those changes were not maintained. On the positive side, I've never seen this issue when working with a Windows PC/laptop or any Mac/iMac products.,10,Overall the ROI has been positive. Saved time.,Dropbox, Apple iCloud and OneDrive,10,9Smooth Sharing with ShareFileThe entire organization uses ShareFile. It addresses three distinct organizational needs: The ability to share large files by link or by the document.The documents shared can be password protected. The ability to electronically sign documents and to send them to third parties for countersignature.,Uploading files from your PC, server or cloud storage is smoothly accomplished. It is easy to set up documents for signature, date, and capacity. It integrates with Outlook to send large email attachments when the size is either too large for your program or the recipient's program.,It can be difficult for me to find the list of ShareFile "sent documents" and to determine their status without opening the document.,10,It has made the creation of template documents that need to be circulated for signature a simpler and more efficient process.,DocuSign and Adobe Sign (formerly EchoSign),Workshare Compare, Adobe Acrobat DC, Microsoft 365 Business,10,9Sharing Files with ShareFile.We use ShareFile as a solution for all our storage both internal and external. It is really nice because clients can upload their documents directly to their files and we can share documents that are secured in various ways. I found it really effective and secure to send clients or their advisors a link to their files with an expiration date. This ensures we were security compliant and reduced the risk of cyber hacking.,Being a secure portal for clients to upload their documents. It integrates with RightSignature. This streamlined our processes because we can send to RightSignature directly from ShareFile without having to download the file. It is a very secure platform with many ways to send files. We preferred the link version but you can also attach secure and send via email.,It would be helpful if it would integrate with more software. The search feature could be improved. The filters are very limited. File history could also use some improvement.,9,It has improved client experience and cut down on the amount of software we use. It is very intuitive to use and most clients can figure it out without help. We have cleaner data and easier to find documents.,DocuSign, RightSignature and CCH Sales Tax,Box, Salesforce App Cloud, QuickBooks Online, Adobe Illustrator CC, Microsoft 365 Business,7,9Citrix ShareFile Makes Sharing A BreezeCitrix ShareFile is has been an incredible asset to our marketing department. We needed to find a better way to work with our remote partners without having to worry about security. Citrix offers secure file sharing and it allows numerous members and contractors to collaborate on projects without having to worry about being in the same room! The customized workflows keep us organized but for us, the biggest win is the ability to collaborate on content through the Mircosoft Outlook integration.,Ability to collaborate on content with remote members Share large files securely and quickly Access to our library of branding assets from anywhere - even mobile!,Some hang-ups with large files only being accessible in view-mode Mobile viewing can be slow as files have to download first to be viewed Search features good be better as you are limited to filtering options,9,Increased Collaboration Seamless Integration with Email Increased productivity due to workflow enchantments,Dropbox Business and Box,10,10,Yes,Product Features Product Usability,If we have to do it again, I don't think we would change anything. We took into account the needs and wants of our staff and selected a program that could meet or exceed them.Citrix ShareFile - Simple to startCitrix Files (formerly ShareFile) is probably one of the best storage services around. It has strong security that maintains PICs compliance and has one of the fastest sharing platforms around. This was one of the last things we implemented for a completely cloud-based office environment and couldn’t be happier.,Secure file sharing with clients. MS Outlook integration. Mobile apps. Security.,Improve the right signature.,10,Has a higher cost than most. Involves some setup to make it look professional. Not a lot of things integrate well.,Dropbox, Box, Amazon Cloud Drive, Google Drive and OneDrive,NetSuite, Microsoft Office 365, Slack,10,10Citrix ShareFile Makes Sharing Files EasyIt's being used by the finance departments and it's used in IT. Customers can send users secure files in a ShareFile. Our staff gets notified and is able to download the files. It's a great way to send large files securely. We can place links in our email auto signature and on our website so our customers can send files to us.,It stores files securely It provides email notifications when files are uploaded, viewed and downloaded. You can provide customers and employees URL's to either upload files to you or download files from you.,ShareFile has a widget that you can use to build a form that can be placed on your website so that customers can upload files to your shared folders within ShareFile. If you need to change the widget you have to start over and create a new widget. It would be helpful if you could just edit the widget.,8,It's very easy to use and saves time sending secure files to users outside our organization. It's become a big part of our application process for new customers.,Dropbox,WebMerge,8,9Citrix ShareFile: a nice tool but can do better.Citrix ShareFile is our file/document storage solution. We are using it across the entire organization.,It offers a variety of tools to access the platform, such as web, desktop, mobile. File storage solution in the cloud, more robust than a Dropbox, Google Drive, etc.,Support is not as good as it used to be. Need more training and better response time. Performance issues seem to be plaguing it as of recently, such as latency issues. Citrix ShareFile won't give a response as to why they are occurring. Need to focus on performance, integrations, and streamlining user administration and management. The UI is not really designed well from an administration standpoint, even after its recent design update, it requires more clicks.,6,The positive impact is that we can access our data 24/7 anywhere around the world. We have a flex schedule and we can function anywhere and don't have to worry about updating outdated file storage architectures.,,7,9Citrix ShareFile ReviewIt's used on an individual basis and not every person needs it. It's used to share files easily and quickly. ShareFile is a great place to transfer large files quickly, securely, and very easily. Before I used Citrix ShareFile, it was very annoying to have to email large files. I had to send large audio files via email. Even when they are compressed they are large. Also, we needed to keep track of who had access and see if it was opened. Citrix ShareFile did just that. All the files are uploaded to one place, and you can share a link to the people you want to have access to them. It really helps to know that when you share data, it is safe and it won't get into the wrong hands.,It's secure. Knowing that it's safe gives you peace of mind. It's fast and quick. In a short time, you can share and transfer a large amount of data. ShareFile is very user-friendly. It's easy to use, not complicated at all. You can create a link to your file. You are able to organize the data in files to keep track of the new stuff you added.,Would be nice if there was a quick and easy way to create a report of which files were opened and downloaded and by whom.,10,It helped save time. It made sharing and transferring files quicker and easier. It streamlines sharing data into a simple, straightforward process.,,Slack, Adobe Acrobat DC, Atlassian Confluence, Jira Service Desk, Microsoft Exchange, MS SharePoint,10,10Citrix ShareFile...Simplifying file transfer and controlWe are an AS9100 company that must conform to the NIST 800-171 and the Defense Federal Acquisition Regulation Supplement Clause 252.204-7012 due to doing business with the US Government. Citrix ShareFile is being used by our organization to securely transfer engineering data from our engineers, project managers and estimators to our vendors and customers. Due to the potentially sensitive nature of CUI (Controlled Unclassified Information), it is required for us to safeguard the information and know where it has been and where it went.,First and foremost, it is simple to use. Within minutes of our purchase of ShareFile, we were up and running with our first user and client. Second, there are multiple ways to use and take advantage of ShareFile. There is a plug-in for Microsoft Outlook, a desktop app as well as Sync. All options are easily implemented and simple to navigate. Third, When thinking about simplicity and making it as seamless as possible for your end users, you can also set up ShareFile as a Drive Map that allows your users to take advantage of the Windows file system without dealing with synchronization of account content. There are so many advantages to this product, however, I feel that the simplicity and functionality are the main advantages. Citrix ShareFile tech support is amazing and they really (if you need help) answer all question extremely fast.,In my experience with Citrix ShareFile, I have not found any significant CONs to report. Many people may have Drobox and other products...I would say that these products are not an apples-to-apples comparison. There are significantly different pricing structures between products, some of them being a little on the pricey side if you are a small business. I have heard of a few people having issues with browser compatibility, however, I have not. We have about 20 users that are using IE11 as well as Edge w/ Windows 10 Pro and we haven't experienced any issues at all. The only function/feature I would like to see improved is the audit reporting and logs. You have to go to each folder/individual to obtain the activity log/report and to me that is cumbersome. I would like to see a centralized audit log generation tool that categorizes the users and the folders and provides details needed.,10,POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions. POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use. POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.,,Veritas Backup Exec, VIPRE, Wireshark, Aerohive Wireless,Yes,Price Product Features Product Usability Product Reputation Vendor Reputation Positive Sales Experience with the Vendor Third-party Reviews,I wouldn't change a thing...I am very methodical in my process of evaluating products. First, I discuss my requirements and needs to the vendors sales team. Second I request a deep dive into the product over a phone call and live demo. If I am satisfied with the outcome and comfortable with the support team, I will then be open to discus pricing.,Deployment to end users and clients End User friendly, easy to invite new clients to transfer files to / from End user training is a breeze with the Tutorials provided on End User Dashboard. Integration Apps are readily available to end users and simple to install and use,Audit functions are not available from the main screen of dashboard, you must dig a bit. Other than that, I can't find anything cumbersome or difficult when utilizing Citrix ShareFile.,Yes, but I don't use it,10
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Citrix ShareFile
116 Ratings
Score 8.6 out of 101
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Citrix ShareFile Reviews

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Citrix ShareFile
116 Ratings
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Score 8.6 out of 101

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christian Maxwell profile photo
Score 8 out of 10
Vetted Review
Verified User
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Usability

9
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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Marcio Vizoli profile photo
Score 8 out of 10
Vetted Review
Verified User
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Usability

8
I like the usability of ShareFile, it has proved extremely useful, once you get used to it you do not think of giving up, it is easy to use, taking some details that I quoted as the search function, it is very intuitive, its implementation is very simple, fast, without doubt the usability of ShareFile is good .
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Stefanie Cash profile photo
Score 9 out of 10
Vetted Review
Verified User
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Usability

10
Citrix ShareFile allows us to store all of our important documents in a secure, easy to access location that makes for collaborating with a remote workforce a breeze. The automated workflow features help to increase productivity and the integration with Outlook makes sharing even easier! Citrix ShareFile is super easy to use and doesn't take long to teach to newcomers. A win in our book!
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Score 10 out of 10
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Usability

10
Overall it's great. It's user-friendly. Simply put, you upload your files and give someone else access to the files. They can then see and download the files, 1,2,3 that's it! It's safe and secure so you don't have to worry about that.
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Joe Spradlin profile photo
Score 10 out of 10
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Usability

10
I give it a 10 for an overall rating for several reasons.

1. Technical Support is one of the best around. I get immediate help and resolution to any issue I have faced.
2. The product is simple to use and provides businesses with amazing features to streamline the sharing of large files.
3. The product is easy to deploy and manage. As an IT Manager, it is important to have control over your data.
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Feature Scorecard Summary

Versioning (33)
8.5
Video files (29)
9.0
Audio files (29)
9.0
Document collaboration (41)
8.7
Access control (43)
9.1
File search (42)
8.3
Device sync (38)
9.0
User and role management (40)
8.7
File organization (43)
8.8
Device management (33)
8.9
Performance (42)
8.8
Reliability (43)
8.9
Storage Reports (35)
7.8

About Citrix ShareFile

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
Categories:  Cloud Storage

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Citrix ShareFile Technical Details

Operating Systems: Unspecified
Mobile Application:No