Citrix ShareFile

Citrix ShareFile

About TrustRadius Scoring
Score 8.1 out of 100
Citrix ShareFile

Overview

Recent Reviews

ShareFile Rocks!

8 out of 10
March 03, 2020
ShareFile was used for encrypted file sharing between clients. One of the biggest concerns in our industry was sending information that …
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Citrix ShareFile, love it!

10 out of 10
February 10, 2020
The CEO and all contractors are users. Contractors include psychiatric rehab program (PRP) service directors, their PRP supervisor, and …
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Citrix ShareFile Review

10 out of 10
March 05, 2019
It's used on an individual basis and not every person needs it. It's used to share files easily and quickly. ShareFile is a great place to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • File organization (52)
    9.8
    98%
  • Reliability (52)
    9.7
    97%
  • File search (51)
    9.7
    97%
  • Access control (52)
    9.1
    91%

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Citrix ShareFile, and make your voice heard!

Pricing

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Standard

$55 ($50)

Cloud
per month (billed annually)

Advanced

$85 ($77)

Cloud
per month (billed annually)

Premium

$135 ($122)

Cloud
per month (billed annually)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sharefile.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $50 per month

Product Demos

Citrix ShareFile: Your guide to easily syncing, sharing and storing files
Citrix ShareFile: Your guide to easily syncing, sharing and storing files
02:27

Features Scorecard

File Sharing & Management

8.4
84%

Cloud Storage Security & Administration

9.5
95%

Cloud Storage Platform

9.7
97%

Product Details

What is Citrix ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

Citrix ShareFile Video

Overview of Citrix ShareFile

Citrix ShareFile Integrations

Citrix ShareFile Competitors

Citrix ShareFile Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

Citrix ShareFile starts at $50.

Box and Dropbox are common alternatives for Citrix ShareFile.

Reviewers rate File organization highest, with a score of 9.8.

The most common users of Citrix ShareFile are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Comparisons

View all alternatives

Reviews and Ratings

 (166)

Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Alvin Landicho | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Reseller
Review Source
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
March 03, 2020

ShareFile Rocks!

Score 8 out of 10
Vetted Review
Verified User
Review Source
Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Every question we have had has been answered either through contacting live support or their extensive knowledge base of training videos and online documentation.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I haven't needed it for awhile, which is a good indication of the product for sure. A year or so ago I was having some trouble with the product and did find it difficult to get assistance from support, but I can't really speak to how that may have changed in the last year. Things have gone smoothly for almost a year now!