Planview AdaptiveWork

Formerly Planview Clarizen

For IT it works great, I can not make the determination if it would be equally as effective in other industries such as construction management or health. For IT and general business use, it seems to fulfill the needs of an organization quite well.

It fulfills our needs, is easy to use and have not had any complaints about it. Unless they raise the price of it, I don't see why we would change from Clarizen at the end of our subscription period.

I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.

Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.

Any questions we pose to Clarizen are addressed immediately and I receive an answer usually within a matter of hours as opposed to days with other software companies. Clarizen really works hard to get back to it customers quickly and it is well appreciated. When you have a question or struggling, timeliness is important.

easy to use and it is very effective for meeting our project management requiremtns

Integration with SalesForce was a piece of cake. Our trainer walked me through the process and we completed on the first attempt without any problems at all within 10 or 15 minutes. It was really very simple and stress free. Clarizen makes their intergrations to other products extremely easy to accomplish.

There was no problems dealing with sales at all, no pressure and they agreed to some of our requests that were not necessarily standard for them but the did it anyway. They are professional in how they treat potential clients and were a pleasure to deal with. Wish all software companies were this way.

They treated use just the same way as pre sale and did not ignore us since we purchased the product. My initial sale contact has followed up several times to make sure I was satisfied with the product and also wanted to check on how my training was progressing and if I was pleased with Clarizen.

Clarizen is well suited to new companies or those looking to make modest changes to their Project Management. This is a best of breed application that can adapt slightly based on the preferred method of project management. It should not be assumed that it will be able to accommodate every feature a company currently uses to manage projects. Embracing a best of breed system will likely have more positive outcomes even if overall different that what might have been done previously.
Clarizen has excellent support and a great knowledge base for users at any skill level.

I would recommend Clarizen to companies looking for an out of the box solution that just works. It's basic feature set is robust, supports the import of Microsoft Project files, and can have a very positive affect on the efficiency of both managers and employees alike.

Clarizen's support staff is fantastic. They worked with us hand in hand to make sure that we achieved the results we desired. They helped us determine the best ways to migrate existing project, incentivize end users, and synchronize data with our CRM system.
Furthermore, the cost per user could easily be justified in time savings. Project Managers frequently found themselves saving several hours a week, which allowed them to take on more work an concentrate on providing quality service to our customers instead of diving into the gritty details of scheduling a project by hand.

Their staff cares, not just about your problem, but the success of your company. They are there at every turn to help you with a problem, big or small.