Planview AdaptiveWork

Formerly Planview Clarizen

Clarizen is great as a supplement to solid project planning, and can be utilized to foster collaboration between remote resources or teams. However, its project financial tracking functions aren't fully fleshed out, and its 'all-in-one' modules for things like time and expense reporting are lacking compared to competitors. Clarizen also doesn't have much in the way of built-in BI or analysis tools. My organization also struggled a lot with integrating Clarizen with our CRM and accounting tools. It is definitely not a plug-and-play integration.

Clarizen is useful for time tracking and time sheet submission for agencies/companies with many different projects and clients to keep track of. I felt it was more designed for the administrator and less for the general employee to use. We could not easily access PTO accrual or project codes ourselves.

Well suited for project management and creating rules to workflow that can be automated. It does seem to be difficult to report on items and get this information than from salesforce. It might be easier now than when I tried it in the past but due to that I mainly use Salesforce for it.

Clarizen is a good tool to keep the entire organization on the same page with projects and communication.

It takes time to set up specific views that are relevant to an individual. This could be more simplified.

Clarizen is fantastic if you want to create transparency across disciplines in an agency setting. Project and account managers can easily see which members of different teams (creative, development, etc.) are available weeks or months in advance. Our project managers seemed to find it easy to book resources through Clarizen. It would be less appropriate for smaller teams, or teams all working in one office. We used it to manage teams across 5 locations in 3 time zones.

We probably only use 5% of Clarizen's features. Our setup is very basic but works for us. Users love Clarizen's simplicity.

Attend the webinars that are offered to customers and prospects, spend some time really understanding the product, it is very flexible.

Clarizen is well suited for management of daily tasks and resource allocation. I don't think there's an area where it is technically "less appropriate". Everything is beneficial.

Clarizen's cloud based functionality is the strongest feature they have and something that has been very useful for our organization where half of the users work in the field or remotely. It eliminates the need to keep sending spreadsheets and everyone can log in and view all details at any given time.

Best suited for SMB companies - low financial impact and great value.

This is the fourth PSA I've used and/or administered. So far, it's the one that does the most and is most flexible. It can be molded to fit a larger number of organizations than the previous offerings I've used or the half-dozen we looked at during our review process.

I have had the pleasure of seeing Clarizen implemented in many different ways by many different organizations. I attended an event where we received presentations from a few organizations and I was blown away at the vast differences in implementations. Clarizen is not a one size fits all. Clarizen is a "How can we fit you" company. There is one key question to ask during a selection process. What are my requirements? Clarizen will meet them, will others? Here were our key requirements (I fully expect yours to be different):

• Robust API tool set to connect with existing technologies
• Versatile in order to fit in the “middle” of TCiCT’s environment
• Capture project metrics – particularly effort/time tracking
• Give PMO insights into project costs and actual resource utilization
• Store and organize work notes
• Enable ongoing, real-time project visibility
• Accessible by all necessary team members, not just PMO staff
• User friendly to avoid triggering change management issues

I have had very good experience with Clarizen. The product is robust though could use minor tweaks. Clarizen is on a predictable upgrade cycle and offers great training programs. The customer success managers are knowledgeable and willing to help. I'll continue to promote Clarizen to anyone who will listen.

I think this is best suited for organizations where PM's have many projects to manage at once. This allows you to see a high level view of all of your projects and the percentage complete. You also have the ability to view all tasks sorted by when they should be completed, so that you can track what is coming up and any tasks that you or a colleague are expected to complete in the near future.

What is the ongoing support model and what level of resource is required from a system admin standpoint?

My main question for any customer in the selection process would be: How likely is your team to use project management software and dedicate time to implement? This is the important in deciding whether any project management software will work for you. Clarizen is probably the best program I have used to date for the application.

I never really came across an issue that couldn't be addressed via customization, and or an app from the marketplace. Workflow automation is the most complex piece to implement, so if your organization needs it you should be very clear in explaining how you need to leverage the tool upfront. We experienced some initial delay by not looking inward before trying to kick off implementation.

Clarizen is a great tool for my company, which needs constant project management. In our company, client projects change so quickly and it allows all departments to stay on track, as well as keep in great "trackable" communication. The accountability of each department can be quantified which is another excellent quality. I will continue to use Clarizen for my daily work and recommend it to others in need of project management software.

I believe Clarizen would be helpful in every scenario in which project management is needed; as long as an internet connection and computers are available to all employees.

Clarizen is a good tool for a new PMO.

Very helpful in launching products. The emails to employees created credibility to ensure tasks were completed in time, but did not spam the employees either. The live program allowed for all employees to have access to the latest update to always understand any changes in the product timeline, the resourcing, and any roadblocks that were approaching.

Clarizen is very well suited for globally distributed teams, but if a team is local and working with the scrum agile methodology, I feel it can be improved for that usage.

For IT it works great, I can not make the determination if it would be equally as effective in other industries such as construction management or health. For IT and general business use, it seems to fulfill the needs of an organization quite well.

Clarizen is perfect for PMOs who are looking to launch a simple solution with immediate ROI. I do not recommend Clarizen for larger Enterprises.