User-friendly tool! We love it!
We use Classy for event management, peer-to-peer fundraising, crowdfunding & general reporting to learn more about our donors. For so …
Overview
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.Classy gives nonprofits access to…
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What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable…
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.classy.org/fundraising…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.
Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches.
Together, the vendor states that Classy and GoFundMe have raised over $25 billion for good, collectively supporting the largest giving community in the world.
Classy Features
- Supported: Peer-to-Peer Fundraising
- Supported: Crowdfunding
- Supported: Website Donations
- Supported: Recurring Giving
- Supported: Ticketed and Registration Events
- Supported: Events with Fundraising
- Supported: International Fundraising
- Supported: Payment Processing
- Supported: Embedded Donation Forms
Classy Screenshots
Classy Video
Classy Product Overview
Classy Integrations
- Virtuous CRM
- Kindful, a Bloomerang product
- HubSpot CRM
- Mailchimp
- Constant Contact
- Blackbaud Raiser's Edge NXT
- Adobe Marketo Engage
- Google Tag Manager
- Google Analytics
- Brex
- Double the Donation
- Microsoft Dynamics 365
- Zapier
- Salesforce Sales Cloud
- Klaviyo
- Convio Luminate (discontinued)
- Microsoft Power BI
- Brightvine
- Omatic Cloud
- ClickBid
- Amply
- Facebook Pixel
- Giving Assistant
- Charity Auctions Today
- Charity Dynamics Boundless Fundraising
Classy Competitors
Classy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | USA, Canada |
| Supported Languages | English |
Frequently Asked Questions
Blackbaud TeamRaiser, Blackbaud Luminate Online, and Give Lively are common alternatives for Classy.
Reviewers rate Support Rating highest, with a score of 9.9.
The most common users of Classy are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Classy has become a go-to platform for nonprofit organizations, offering a range of customizable features that cater to their fundraising needs. Users rely on Classy as an accessible and easy-to-use online donation portal, providing a seamless experience for administrators and donors alike. With its user-friendly interface and flexibility in donation options, Classy serves as a one-stop-shop for donors, simplifying the process of making contributions.
One of the key use cases of Classy is its ability to create appealing web pages for ticket sales, merchandise, and event registration. This empowers users to raise more money for their cause by attracting participants and supporters. Additionally, Classy serves as a reliable and low-cost option for primary fundraising, seasonal appeals, and peer-to-peer fundraising campaigns. Its customizable features allow users to create comprehensive and easily digestible campaigns for fundraising events, offering different donation levels and showcasing the impact of each donation option.
Classy's integration with organizational accounting management software further simplifies fundraising operations by consolidating them into a single platform. This eliminates the need for manual data entry and ensures accuracy in financial reporting. Moreover, Classy supports the entire operation by flawlessly integrating with CRM systems, improving efficiency with data gathering for donation renewals, stewardship, and tax purposes.
Organizations have found Classy to be instrumental in capturing and retaining donors worldwide due to its excellent customer service and fundraising resources. The platform's ability to bridge the gap between donors and bank accounts has helped organizations double their online revenue and grow their programs. With its continuous improvements, Classy strives to make fundraising easier for nonprofits by providing a seamless user experience and robust reporting capabilities.
Overall, Classy serves as a versatile tool for various fundraising efforts, including crowdfunding campaigns, special events, general fundraising, ticketed events, and peer-to-peer fundraising. It offers a user-friendly interface for both donors and administrators, supports multiple payment options, provides customization options for campaign design, and seamlessly integrates with other systems for efficient data management. Users appreciate the helpful and responsive customer service staff, making Classy a reliable choice for nonprofit organizations in their fundraising endeavors.
The most common recommendations from users are as follows:
- Users recommend trying Classy for its comprehensive collection of fundraising examples and best practices, which makes fundraising easier and more informative. It is particularly beneficial for small non-profits, but users suggest exploring other options as well.
- Users appreciate Classy's easy-to-use back end and organized interface, considering it the best platform for fundraising transactions. They recommend it for organizations looking to grow and collaborate with people who are passionate about their cause.
- Classy's beautifully designed campaigns and accurate data processing capabilities are highly praised by users. They find the interface, creative control, and customer support worth the investment. Users also encourage more non-profit organizations to use Classy due to its resources, support, and user-friendly functions.
While many users recommend Classy, some caution that needs and features should be thoroughly assessed before committing, especially for midsize non-profits. They suggest there may be better products available for peer-to-peer fundraising. However, Classy is highly recommended for non-profits already using Salesforce for CRM integration. It is also suggested to fully test customizations needed in Salesforce before utilizing Classy.
Overall, users find Classy to be an excellent online giving and registration platform that can help reach a new audience. Some users emphasize the importance of developing feasible fundraising strategies before signing up with Classy. While it may be more suitable for mid to large-scale nonprofits due to its cost, smaller nonprofits may still find value in trying out Classy, particularly for crowd fundraising initiatives. Users are encouraged to reach out to Classy's support team for any questions or concerns they may have.
Attribute Ratings
Reviews
(1-25 of 53)Companies can't remove reviews or game the system. Here's why
November 22, 2023
User-friendly tool! We love it!
- Event management - easy check-in process & attendee management
- Campaign customizations - choose which type of campaign works best for you
- Easy, simplified reporting
- User-friendly & fast
- Reports can sometimes be too general
November 07, 2022
Classy Keeps It Real Easy!
- Ease of Use
- Customer Support
- Aesthetically-pleasing templates
- Variety of payment options
- Variety of donation pages
- Not a complaint, but I know Classy doesn't have Zelle or CashApp payment yet
- Design vs. Edit in donation pages can be frustrating. Should be able to make those changes all in one page instead of going back and forth.
October 08, 2022
Reliable and Great Customer Service
- Customer Services
- Crowdfunding and Peer to Peer fundraising
- Integration with Salesforce
- Donor profiling
- Could be more streamlined for users
- Reporting could be more functional, less basic
- Layout is clunky, but not unusable
- Donor Self-Service Portal - allows individuals to pause, start, and adjust their ongoing contributions as needed, as well as pull their own receipts.
- Fundraising Campaign Templates - this has let us quickly make multiple pages for specific fundraising campaigns, especially useful during end-of-year when we have many donation pages within a given multi-channel campaign.
- Mobile Responsive - provides a seamless experience and many payment options for those using mobile devices, including Apple Pay, ACH Bank Transfer, and Paypal.
- Peer-to-Peer Campaign Template Options- certain design features require a more technical skillset or purchase of additional hours in order to implement.
- The standard templates serve most uses, but users are somewhat restricted in moving around certain page elements.
- Donation Acknowledgement Customization - wish Classy had the functionality to embed or upload our own graphics into the automated email templates for recurring acknowledgments so we can further personalize those communications.
June 13, 2022
Overall great experience!
Score 10 out of 10
Vetted Review
Verified User
- Fundraising.
- Registering attendee's for events.
- Tracking campaign progress.
- More customizable features.
- More visual user face.
- Quicker user experience.
Score 10 out of 10
Vetted Review
Verified User
- Integration with third party CRM systems.
- Easy and fast for donors to use - donors can chose from PayPal, Venmo, etc.
- Easy to build reports.
- Event pages are professional, easy to manage, and bug-free.
- Occasionally the server goes down during busy times, but it's never lasted more than a couple of hours.
April 29, 2022
Classy is classy
- Peer-to-peer fundraising
- Sponsor advertising
- Donor management
- Multiple-program management
- Some donors have a difficult time using online platforms
- It does crash and need restarted sometimes
- I wish it would work with Instagram fundraisers
April 28, 2022
More fundraising with less headaches
- Simple design tools for campaign managers
- Excellent Support Team
- Overall website design easy to navigate for users
- Integration with accounting software
- I'd like a sidebar option for content that remains on user page as they navigate
- Alternative look options for fundraising progress bar
- More "how to" support for integration with Mailchimp
November 30, 2021
Consider Classy!
- Peer to peer fundraising / crowdfunding campaigns = new donors.
- Highly customizable and brand-able.
- Ease of use on the backend (tracking/reports/donor info).
- Classy is easy to use but could offer more flexibility by giving a coding option for more advanced users.
- Some templates (like internal receipts) are unable to brand/change.
- Would love a specific campaign type for recurring donors.
November 24, 2021
Great product for non-profits!
- The support team is great and has excellent advice for using Classy in new ways.
- The campaign pages are easy to set up, allowing extensive customization.
- Sometimes their technical tickets take a while to resolve.
- The customization of each campaign design is limited -- they all use a similar template.
November 23, 2021
Classy keeps it...well, Classy!
- Customer service.
- User-friendly platform.
- Multiple Payment Processors.
- Easy to access tutorials.
- Adding Venmo and Cash App as payment processors.
- Decreasing the amount of service fees taken from donations.
- Possibly adding a field for donators to state they are a "first-time" giver or "recurring" giver - for CRM purposes.
November 19, 2021
Top-notch fundraising software
Score 10 out of 10
Vetted Review
Verified User
- Campaign-Building
- Donation Experience
- Customer Service
- Creating hardware (such as card readers) that connect to Classy accounts
November 19, 2021
Helpful one-stop-shop for nonprofit fundraisers
- Robust native integrations with other applications like Salesforce
- Helpful support team to troubleshoot issues and support with building out campaigns/business
- Building out a basic campaign is very straightforward; platform is easy to learn
- Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
- Slow to roll out some donor payment options like Venmo.
- Not inexpensive price point and on an annual contract, so the software is definitely an investment.
November 18, 2021
Classy
- Accurate data.
- Easy UI.
- Easy to make quick changes.
- Customer Support access (chat).
- Column options aren't universal among all reports.
- Emails to registrants: no option to provide a calendar invite.
November 17, 2021
Classy makes event planning and giving campaigns a breeze!
- User interface.
- Customer Service.
- Manage supporter information.
- Some elements of the campaign building feature are difficult to learn.
November 17, 2021
Classy is wonderful!
- Easy and user-friendly campaign set up.
- Accessible ways to communicate with current donors.
- Provides various options for donors to give and advocate for our organization.
- There are some functions that are missing functionality on the backend, but Classy is responsive to feedback.
November 16, 2021
Great fit for our fundraising needs
- Fundraising resources.
- Ease of use.
- Campaign management.
- N/A
November 16, 2021
The right fit!
- Tips and tutorials pages
- Easy to navigate and comprehend functions
- Supporting nonprofits
- Campaign page editing
- Donor profiles
- Customer service through email
November 16, 2021
Classy Has Great Customer Service
Score 9 out of 10
Vetted Review
Verified User
- Customer service - especially with Salesforce integration
- Easy to set up campaigns
- Facebook integration for peer-to-peer fundraising
- More customization of campaign elements
- Mobile functionality is lacking - would like to see check scanning and credit card processing on-site
- Billing info - we wish there was a way to click a button and have attendee/registrant info copy to billing info (to reduce friction for the donor)
November 15, 2021
Robust Fundraising Platform
- Campaign Creation
- Enhanced Marketing of Public Profile
- Measurable Impact of Different Donation Levels
- Troubleshooting Support
November 15, 2021
Classy- A good online giving tool
- You can duplicate campaigns so you don't need to start from scratch.
- Easy reporting on a number of different items.
- Single page easy for user donation pages.
- Design ability of campaigns is limited. Cannot put videos on certain campaign pages.
- Things included in other platforms are Classy add ons (Facebook integration, Text-to-give, etc.)
November 15, 2021
Empowering C-CAP
- Customer service
- User friendly
- Integrates well with other products
- Create a native check-in function for events.
- Updating event registration easily.
November 15, 2021
Couldn't be happier with our Classy subscription!
- Customer Service.
- Fundraising Resources.
- Design of fundraising campaigns.
- We would like to be able to use ClassyPay.
August 31, 2021
Classy review
Score 1 out of 10
Vetted Review
Verified User
- [In my opinion,] nothing
- [I believe] they stole money from us
- [Due to my experiences] I do not trust them
- Stop auto-renewing organizations
- [... In my experience,] you did not send notice prior to charging us
August 04, 2021
Classy is great for smaller non-profits!
- Beautiful Fundraising Pages
- Easy Peer-to-Peer Fundraising
- The fees are a little high
- I wish there were more customization options for emails and page design