Skip to main content
TrustRadius
WellSky Personal Care

WellSky Personal Care
Formerly ClearCare

Overview

What is WellSky Personal Care?

WellSky Personal Care (formerly ClearCare) is an online home healthcare business administration platform. It includes features for scheduling in-home care visits, messaging between patients and caregivers, and marketing caregiving services.

Read more
Recent Reviews

TrustRadius Insights

ClearCare is a versatile software solution that has been utilized by users across various industries for a wide range of purposes. One key …
Continue reading

It does the trick

6 out of 10
May 16, 2023
We use ClearCare/WellSky to run our home care company. We have both caregiver and client profiles housed within the system, we build out …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Patient billing (11)
    8.1
    81%
  • Charting / document management (11)
    8.1
    81%
  • Role-based permission levels (11)
    8.1
    81%
  • Task tracking (11)
    7.3
    73%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is WellSky Personal Care?

WellSky Personal Care (formerly ClearCare) is an online home healthcare business administration platform. It includes features for scheduling in-home care visits, messaging between patients and caregivers, and marketing caregiving services.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is WebPT?

Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application,…

What is ChiroTouch?

ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

Return to navigation

Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

8.2
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

8.2
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

8.3
Avg 7.3

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

6.9
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

7.5
Avg 7.8
Return to navigation

Product Details

What is WellSky Personal Care?

WellSky Personal Care is a web-based operating platform for personal care agencies, presented as a solution for care delivery, caregiver management, and back-office operations. Its simplified interfaces for desktop and mobile helps agencies reduce operational burdens, improve the quality of care delivered, and grow businesses. With their partner integration ecosystem, WellSky Personal Care clients have access to third-party integrations that can power every aspect of their business. WellSky® Personal Care Family Room and caregiver portals coordinate members of a patient or client's care team. WellSky® Personal Care Home Connect APIs and analytic tools enable personal care agencies to standardize operations and make better, data-driven decisions for their business.

WellSky Personal Care Competitors

WellSky Personal Care Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

WellSky Personal Care (formerly ClearCare) is an online home healthcare business administration platform. It includes features for scheduling in-home care visits, messaging between patients and caregivers, and marketing caregiving services.

AlayaCare, MatrixCare, and AxisCare Home Care Software are common alternatives for WellSky Personal Care.

Reviewers rate Coding highest, with a score of 10.

The most common users of WellSky Personal Care are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ClearCare is a versatile software solution that has been utilized by users across various industries for a wide range of purposes. One key use case of ClearCare is its robust scheduling function. Users have found this feature to be highly efficient and effective in managing employee schedules, ensuring that shifts are appropriately staffed and reducing scheduling conflicts. Additionally, ClearCare simplifies the process of onboarding new hires, allowing employers to monitor candidates' progress during the hiring process and ensuring a seamless transition for new employees.

Beyond scheduling, ClearCare also offers valuable features for marketing activities. Users have reported that the software allows them to organize and track referral sources, making marketing efforts more efficient and targeted. By maintaining business partner records and tracking marketing activities, ClearCare serves as a valuable database for businesses seeking to streamline their marketing processes.

Furthermore, ClearCare is not limited to just scheduling and marketing functions. It is employed across entire organizations to manage employee information, schedules, client details, and care plans. The software facilitates quick and easy communication between care team members, enhancing coordination and collaboration within the organization.

For home care companies specifically, ClearCare serves as a comprehensive solution for managing caregiver and client profiles. Caregivers can conveniently clock in and out using the mobile app, while recording shift details provides Client Managers with valuable insights. The software's analytics and reporting features further enable businesses to track important metrics and ensure everyone stays informed.

ClearCare's flexibility extends beyond its core functionalities. It supports franchises by managing schedules, billing, and payroll effectively. Additionally, the software's 24/7 access feature proves crucial for home care companies serving clients around the clock.

As businesses grow, customization becomes essential. ClearCare addresses this need by allowing easy customization of bill rates and pay rates for each client and caregiver.

Overall, ClearCare has proven to be a versatile tool that solves various challenges faced by organizations in different industries. From scheduling to marketing, from employee management to communication, the software offers a range of features that cater to diverse user needs.

Efficient and Comprehensive Scheduling: Users have praised ClearCare's scheduling process, stating that it is highly efficient and comprehensive. They appreciate being able to view all relevant client information in one screen, saving them time. The real-time management of changes in the care plan has also been highlighted as a positive aspect.

User-Friendly Interface: Reviewers find ClearCare to be user-friendly, mentioning that it is easy to make changes and learn new updates. They appreciate the clear and straightforward interface of the billing module, which provides detailed invoices for clients. The web-based nature of the software allows for easy access at any time, making it convenient for staffing purposes.

Billing and Payroll Features: Users express satisfaction with ClearCare's billing and payroll features. They find the system straightforward and easy to use, with multiple people in their office reviewing the numbers before exporting to ensure accuracy. The inclusion of a telephony system for caregivers to clock in and out adds an extra level of accuracy and verification for billing and payroll purposes.

Cumbersome Communication and Tracking: Some users have found the communication process and tracking in ClearCare to be cumbersome, especially during back and forth communication. Several reviewers have expressed difficulties with this aspect of the system.

Outdated CRM System: Users feel that ClearCare's CRM system needs updating to be more proactive and less focused on basic information collection and note taking. This sentiment has been shared by multiple reviewers who believe that the current system is not meeting their needs effectively.

Laggy Performance: The system's performance has been a major issue for some users, as they have experienced laggy and slow performance. This frustration with the system's speed has been mentioned by several reviewers.

Attribute Ratings

Reviews

Companies can't remove reviews or game the system. Here's why

No reviews found

Try adjusting your results by removing or modifying your filters.

Return to navigation