Skip to main content
TrustRadius
Clickability (discontinued)

Clickability (discontinued)

Overview

What is Clickability (discontinued)?

Clickability was a content management system acquired by Upland Software in 2013 which provided a SaaS platform for web content creation, management, publishing, analytics, digital marketing, and online publishing for marketers and enterprises. It has been discontinued, and is no…

Read more
Recent Reviews

TrustRadius Insights

Clickability has proven to be a valuable tool for a wide range of users and organizations. With its user-friendly interface, multiple …
Continue reading

Easy to use CMS

8 out of 10
October 27, 2016
Incentivized
Clickability is used as a CMS for different external websites across the company. There are very simple sites but also complex ones which …
Continue reading

Great CMS

10 out of 10
December 04, 2014
Clickability is the CMS that we use for 15 of our local broadcast sites. Employees that have access to it are developers, designers, …
Continue reading

Clickability Publishes Success

7 out of 10
April 30, 2014
In the previous company I worked for, a commerical newspaper and online news company, Clickability was used by reporters, editors, web …
Continue reading

A CMS that can help you move fast

7 out of 10
April 30, 2014
Clickability is being used across the editorial team of the company. It's used by multiple divisions within the company. It addresses our …
Continue reading

Clickability CMS is it for you?

6 out of 10
April 28, 2014
I worked for the only authorized re-seller for Clickability. We did mainly websites for tv and radio stations but there were a mix of …
Continue reading
Read all reviews

Popular Features

View all 16 features
  • Publishing workflow (5)
    7.9
    79%
  • Role-based user permissions (5)
    6.9
    69%
  • WYSIWYG editor (5)
    6.8
    68%
  • Code quality / cleanliness (5)
    6.0
    60%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Clickability (discontinued)?

Clickability was a content management system acquired by Upland Software in 2013 which provided a SaaS platform for web content creation, management, publishing, analytics, digital marketing, and online publishing for marketers and enterprises. It has been discontinued, and is no longer available.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is SharePoint?

Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

Return to navigation

Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

6.9
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.5
Avg 7.7

Web Content Creation

Features that support the creation of website content.

6.7
Avg 7.6

Web Content Management

Features for managing website content

6.7
Avg 7.3
Return to navigation

Product Details

What is Clickability (discontinued)?

Clickability was a content management systems acquired by Upland Software in 2013, that has been discontinued, and is no longer available.

Clickability (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Clickability was a content management system acquired by Upland Software in 2013 which provided a SaaS platform for web content creation, management, publishing, analytics, digital marketing, and online publishing for marketers and enterprises. It has been discontinued, and is no longer available.

Reviewers rate Community / comment management highest, with a score of 8.

The most common users of Clickability (discontinued) are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(14)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Clickability has proven to be a valuable tool for a wide range of users and organizations. With its user-friendly interface, multiple users, even those with no HTML or programming experience, can easily add pages to websites. This feature has been particularly useful for organizations that need to quickly create and publish content without relying on technical resources.

The flexibility of Clickability's template design allows users to display information from other sources, making it a versatile solution for managing various types of content. For instance, Clickability enables the programming of dynamic content based on dates, making it easy for editors responsible for webinars to change or add information without any programming knowledge.

Clickability has found extensive use in the world of journalism and news organizations. It is utilized by popular news corporations with numerous independently content-managed websites. With Clickability, multiple newsrooms can easily manage and monitor their websites, facilitating seamless content management across departments. The editorial team across multiple divisions, including reporters, editors, and producers, rely on this CMS to create, produce, and publish web content efficiently.

Additionally, Clickability serves as a valuable tool for marketers. Business users can edit content on live sites using Clickability, providing them with the ability to make real-time updates without the need for technical intervention. This feature is particularly beneficial for maintaining outward-facing webpages, marketing materials, and product documentation.

Overall, Clickability's intuitive interface and diverse set of features make it a powerful solution for a range of industries and departments within an organization. It eliminates the need for technical resources and empowers users with the ability to easily manage and publish web content while ensuring quick turnaround times and high-quality results.

User-Friendly Interface: Many users have praised Clickability for its user-friendly platform that allows non-technical users to easily update information without the need for HTML markup or programming knowledge. This intuitive and easy-to-navigate interface makes it accessible to a wide range of users with varying technical skills.

Powerful Programming Capabilities: Several reviewers have highlighted Clickability's powerful programming language capabilities, which offer flexibility and customization options. This advanced programming functionality allows users to tailor their websites according to their specific needs and preferences, enhancing their overall website development experience.

Efficient Content Creation Workflows: Users appreciate Clickability's efficient content creation workflows that help them effectively manage website content. These streamlined processes and tools enable users to create and organize their content efficiently, improving productivity and workflow management on the platform.

Inconvenient account creation process: Some users have mentioned that they are unable to test the software without creating an account, which has been inconvenient for showcasing websites in staging.

Cumbersome process for creating static websites: Users have expressed that the process for creating static websites could be more streamlined. They find it cumbersome to create templates and then add content that won't be updated.

Steep learning curve with limited resources: Some users have felt that Clickability's steep learning curve could be improved with additional resources such as videos, webcasts, or white papers.

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
December 04, 2014

Great CMS

Score 10 out of 10
Vetted Review
Verified User
Clickability is the CMS that we use for 15 of our local broadcast sites. Employees that have access to it are developers, designers, sales, producers, reporters, etc. Not all employees have access to the Clickability system, and most don't have full permissions. It's a great tool for creating our sites' pages, publishing stories, delivering quality news and weather reports for our users.
  • Clickablity allows for easy story publishing. This is crucial with breaking news and keeping viewers up-to-date.
  • It has a good back end for specific development of additional features. We work with a team of developers that create items for live video promotions, weather closing ticker bars, etc.
  • The templates that you can create help with quick page layout reproductions to help with usability and site continuity.
  • The initial concept of how the pages work with sections can be tricky. Once you get into the system and start creating layouts and pages, it's becomes easier. You have to have some training and a good period for learning.
  • There could be more drag and drop features.
  • Some menus are small and take a while to change the placement (i.e. updating navigation).
It's great for having a placement list for stories on a page. Once you target the content, it's a simple drag-and-drop to reorder them. You know exactly which pages the story is on, because of where you target it. We also found we needed a more robust story template. Our developers were able to add more features to initial layout which provided a better user experience.
  • More page views
  • Easier layout replication
  • The system maintains a history that is easy to revert to in case of errors or changes
  • Great staging server
We have an in-house CMS that we are changing to. It handles section set up differently, but relies on a third-party for navigation. It's not as robust, but is still in development. There are some things that it handles in the same way (story creation, breaking news alerts, etc.), but will be a big change from the Clickablity platform.
500
Producers, sales, reporters, developers, etc.
6
Programmers and designers. HTML, CSS, Python, Javascript, JQuery, etc.
  • Building sites
  • Producing stories
  • Importing weather radar images and news feeds
  • Creating widgets to help with promotions
  • Weather closing ticker bars
  • Scheduling live stream alerts for on-air
  • Create home page layouts that can be scheduled for certain times
  • Responsive design layouts
Yes
We hosted our sites on our own servers. We needed an option that had a better history to prevent page/content loss and a system that would allow for easier page replication/reproduction.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Price and usability were key. We needed a system that wasn't too complicated, but fit the budget.
We looked at several other systems. We researched price, usability, reviews, customer support, etc. This one met our goals.
  • Vendor implemented
Change management was minimal
Not much was needed.
  • Story/content transfering
  • Initial layout set up
  • Learning the new system
Overall, it was pretty seemless to switch the sites over.
The team is fast and willing to help with questions or issues.
No
They've always been helpful and timely with any issues.
  • Creating pages
  • Creating stories
  • Testing layouts, pages, functionality, usability of sites
  • Updates to template layouts
  • Initial concept of how the system works
  • Changing the location of navigation items.
Yes, but I don't use it
Once you learn the system, it's pretty easy. Training is involved and not ever placement list is drag-and-drop.
Score 7 out of 10
Vetted Review
Verified User
Clickability is being used across the editorial team of the company. It's used by multiple divisions within the company. It addresses our need as a business to create and produce web content so that we can present a high quality website to our readers. It's a great tool for us as a content management system.
  • The ease of search for items by ID makes finding something quick and easy.
  • The system moves very fast, which enables us to respond to breaking news and get content up on the site quickly.
  • Making copies or opening read-only versions of stories are great so that one person can read while another person produces.
  • Targeting is heavy and clunky. It's a big process to get the right targets on stories and have a full team carry that out.
  • Multiple URLs create confusion for search engines and for readers.
  • A lack of history for images is limiting, and it would be great to have that history.
There are definitely specific scenarios. For example, Clickability is good in a breaking news scenario. So one key question to ask is how fast the program is. Speed is very important in my field, and it's important to be able to move through the CMS quickly. Also, how reliable is it? If it's a program that crashes often, that can be a problem. Fortunately, Clickability doesn't crash very often.
  • Increased employee efficiency
  • Speed of posting stories, helping us against competitors
  • Ability to work from home and keep the business running 24/7
I have not used or evaluated any other similar products. The decision to select Clickability was made by the company. I believe the idea was to find a content management system that could help the company build and manage a robust website that could expand and grow. There's definitely an importance in finding a reliable product where employees could work remotely and quickly.
I gave it a 7 because it has some positive qualities and some qualities to work on. One positive thing about Clickability is that it allows us to manage three different websites together, and have one article appear on all three sites. That can really expedite workflow. At the same time, there is room for improvement with clunky targeting, multiple URLs (on one website), and occasional bugs. Page-building could be easier.
  • Search
  • Creating an article
  • Moving stories around a list
  • Getting to locked items if many people have items locked
  • Getting history on images
  • Targeting stories
My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
Score 6 out of 10
Vetted Review
Reseller
I worked for the only authorized re-seller for Clickability. We did mainly websites for tv and radio stations but there were a mix of other customers in there as well. For many years it was our main cms platform which we managed 100+ different websites on it. I know we were the edge case for this type of usage as other customers 10+ sites was a huge number. Clickability main selling point is you do not have to waste IT resources and time maintaining a CMS platform because Clickability hosts the platform themselves and uses their own CDN and servers. Lets break down the pros and cons of this approach.
  • Easy to get going for a business that has tons of content they need to manage.
  • Clickability offers development and design services so you don't really even need IT.
  • No need to worry about server uptime, storage, bandwidth, etc you have all the reports at your fingers for what you are using.
  • Simple template and content design system, easy to expand and add.
  • Powerful CMS and settings with a design and programming guide provided.
  • AkAMAI and Limelight CDN's can be used for powerful and fast loading in many regions.
  • Debugging tools to see how long specific templates and content load is exceptional. One can narrow down that this specific template ran X number of times and took this look and had to be stopped at X number of time due to exceeding set limits.
  • Having a built in Dev, Staging, Production environments for testing makes seeing new features and how they will integrate into your site seamless.
  • If you are not constantly updating content then maybe this isn't the best CMS for you.
  • Turn around time on development can be lackluster and most find it easier to have 1-2 developers on staff for larger projects.
  • Over the years outages have happened but slowness is more common to due the shared platform and logic programming errors. This has improved greatly but still can happen.
  • The programming language behind clickability that is exposed is Apache Velocity. https://velocity.apache.org/engine/releases/velocity-1.5/user-guide.html While basic it is not as powerful as other web developers are used to.
  • The guide can be simplistic and more examples could be useful. Also cryptic special case features that are not widely can be troublesome.
  • Costs for storage, transfer and bandwidth can be costly because of limited options for where to store such content.
  • Development and Staging does not load on the normal servers so performance testing can be difficult to compare to production before launching a new template or code.
  • Extensive performance tools are in place because it is extremely easy to have non scaling, badly performing code as sites get bigger.
  • Most of the support team is based in CA, so support hours are geared towards US which could be a deterrent for European customers.

Overall this works well for media and newspaper websites that get less than 100 million pageviews a month. Also if you have your own developer and artist on staff you can really create exceptional websites, however it isn't required. There is a steep learning curve due to lack of published examples like other programming languages such as ruby, php etc. For most of your data entry and content editors the learning curve is minimal and can be taught in hours. Price is going to be a huge factor in determining does this make sense for your organization because you have to take how much traffic you have into account. If you stay within your limits great, if you exceed them media and bandwidth costs can begin to bloat your budget and make this a less attractive solution.
  • Faster turn around time for adding new features.
  • Cost savings on IT personal.
  • Ability to work from anywhere built in is a huge plus.
Worldnow and IBSYS were the two biggest competitors for the markets we were in. Cost was a huge factor because Clickability is by far cheaper then the other two in most use cases. Each varies depending on the contract you can negotiate. Really it just comes down to what are you doing with the platform. Ad's and revenue can be a huge factor and Worldnow and IBSYS provide extensive support in those areas Clickability does not; however clickability is so flexable that you can use Google or other plug and play ad networks with ease. If you already have ad software you are used to you may not be allowed to use it with Worldnow and IBSYS and before forced to use their systems.
40
When we were using Clickability everyone from Ad Revenue team, content publishers, to developers used Clickability to build and support our customers.
10
We had a range of people, at the height we had a full support team and full development team which consisted of 10 people.
  • Rapid website development.
  • Content management for us and our customers.
  • Metrics and traffic information.
  • We pioneered using templates to help rapidly develop and customize websites for our customers.
  • Use Clickability metrics along with Google Analytics along with other tracking tools to provide a in depth perspective of what content was generating traffic.
  • Provide ways to share our content with other sites, via feeds or api. Getting the content out there makes it more valuable.
  • Implemented in-house
No
Change management was a minor issue with the implementation
  • Content Migration takes an extensive amount of time because you don't have access to those tools to migrate content.
  • Performance issues with written code not working as expected.
Have a developer on staff to work with them, even if you are not designing your site yourself.
Yes
If you want the best 24/7 support you need to pay for it.
I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
Yes
Code bugs can take 3-6 months to get into production unless it is critical. Depending on if it only affects you or all customers it could be week to months.
It is hard to identify exceptional, I guess the best have been when there was an outage. Those type of issues get addressed extremely quickly.
  • Publishing Content, you create it and select where you want to be published. Depending on your workflow or permissions you might need to wait for it to be reviewed before it goes live.
  • Setting up permission roles for first time users, this can be cumbersome and time consuming. Also when you make new areas of content depending on how you have your permissions setup you will have to add or redo some of them.
  • Building sections have to be done a section at a time, fortunately templates make this go faster but depending on how complicated your sections are it can be time consuming.
  • Exporting content, there is no customer facing way to do this in an efficient manner due to code and content limits.
Yes, but I don't use it
I have used 8 other CMS at this point and I only found one other to be easier to use and they are not for this type of market.
Return to navigation