TrustRadius
Clickability is a content management system acquired by Upland Software in 2013 which provides a SaaS platform for web content creation, management, publishing, analytics, digital marketing, and online publishing for marketers and enterprises.https://media.trustradius.com/product-logos/eV/Dq/O4C0WRSTM1HM.pngGreat CMSClickability is the CMS that we use for 15 of our local broadcast sites. Employees that have access to it are developers, designers, sales, producers, reporters, etc. Not all employees have access to the Clickability system, and most don't have full permissions. It's a great tool for creating our sites' pages, publishing stories, delivering quality news and weather reports for our users.,Clickablity allows for easy story publishing. This is crucial with breaking news and keeping viewers up-to-date. It has a good back end for specific development of additional features. We work with a team of developers that create items for live video promotions, weather closing ticker bars, etc. The templates that you can create help with quick page layout reproductions to help with usability and site continuity.,The initial concept of how the pages work with sections can be tricky. Once you get into the system and start creating layouts and pages, it's becomes easier. You have to have some training and a good period for learning. There could be more drag and drop features. Some menus are small and take a while to change the placement (i.e. updating navigation).,10,More page views Easier layout replication The system maintains a history that is easy to revert to in case of errors or changes Great staging server,1,500,6,Building sites Producing stories Importing weather radar images and news feeds,Creating widgets to help with promotions Weather closing ticker bars Scheduling live stream alerts for on-air,Create home page layouts that can be scheduled for certain times Responsive design layouts,Yes,Price Product Features Product Usability Product Reputation,We looked at several other systems. We researched price, usability, reviews, customer support, etc. This one met our goals.,Vendor implemented,Change management was minimal,Story/content transfering Initial layout set up Learning the new system,8,10,No,They've always been helpful and timely with any issues.,Creating pages Creating stories Testing layouts, pages, functionality, usability of sites,Updates to template layouts Initial concept of how the system works Changing the location of navigation items.,Yes, but I don't use it,9Clickability CMS is it for you?I worked for the only authorized re-seller for Clickability. We did mainly websites for tv and radio stations but there were a mix of other customers in there as well. For many years it was our main cms platform which we managed 100+ different websites on it. I know we were the edge case for this type of usage as other customers 10+ sites was a huge number. Clickability main selling point is you do not have to waste IT resources and time maintaining a CMS platform because Clickability hosts the platform themselves and uses their own CDN and servers. Lets break down the pros and cons of this approach.,Easy to get going for a business that has tons of content they need to manage. Clickability offers development and design services so you don't really even need IT. No need to worry about server uptime, storage, bandwidth, etc you have all the reports at your fingers for what you are using. Simple template and content design system, easy to expand and add. Powerful CMS and settings with a design and programming guide provided. AkAMAI and Limelight CDN's can be used for powerful and fast loading in many regions. Debugging tools to see how long specific templates and content load is exceptional. One can narrow down that this specific template ran X number of times and took this look and had to be stopped at X number of time due to exceeding set limits. Having a built in Dev, Staging, Production environments for testing makes seeing new features and how they will integrate into your site seamless.,If you are not constantly updating content then maybe this isn't the best CMS for you. Turn around time on development can be lackluster and most find it easier to have 1-2 developers on staff for larger projects. Over the years outages have happened but slowness is more common to due the shared platform and logic programming errors. This has improved greatly but still can happen. The programming language behind clickability that is exposed is Apache Velocity. https://velocity.apache.org/engine/releases/velocity-1.5/user-guide.html While basic it is not as powerful as other web developers are used to. The guide can be simplistic and more examples could be useful. Also cryptic special case features that are not widely can be troublesome. Costs for storage, transfer and bandwidth can be costly because of limited options for where to store such content. Development and Staging does not load on the normal servers so performance testing can be difficult to compare to production before launching a new template or code. Extensive performance tools are in place because it is extremely easy to have non scaling, badly performing code as sites get bigger. Most of the support team is based in CA, so support hours are geared towards US which could be a deterrent for European customers.,6,Faster turn around time for adding new features. Cost savings on IT personal. Ability to work from anywhere built in is a huge plus.,,40,10,Rapid website development. Content management for us and our customers. Metrics and traffic information.,We pioneered using templates to help rapidly develop and customize websites for our customers. Use Clickability metrics along with Google Analytics along with other tracking tools to provide a in depth perspective of what content was generating traffic. Provide ways to share our content with other sites, via feeds or api. Getting the content out there makes it more valuable.,Implemented in-house,No,Change management was a minor issue with the implementation,Content Migration takes an extensive amount of time because you don't have access to those tools to migrate content. Performance issues with written code not working as expected.,7,Yes,5,Yes,It is hard to identify exceptional, I guess the best have been when there was an outage. Those type of issues get addressed extremely quickly.,Publishing Content, you create it and select where you want to be published. Depending on your workflow or permissions you might need to wait for it to be reviewed before it goes live.,Setting up permission roles for first time users, this can be cumbersome and time consuming. Also when you make new areas of content depending on how you have your permissions setup you will have to add or redo some of them. Building sections have to be done a section at a time, fortunately templates make this go faster but depending on how complicated your sections are it can be time consuming. Exporting content, there is no customer facing way to do this in an efficient manner due to code and content limits.,Yes, but I don't use it,7A CMS that can help you move fastClickability is being used across the editorial team of the company. It's used by multiple divisions within the company. It addresses our need as a business to create and produce web content so that we can present a high quality website to our readers. It's a great tool for us as a content management system.,The ease of search for items by ID makes finding something quick and easy. The system moves very fast, which enables us to respond to breaking news and get content up on the site quickly. Making copies or opening read-only versions of stories are great so that one person can read while another person produces.,Targeting is heavy and clunky. It's a big process to get the right targets on stories and have a full team carry that out. Multiple URLs create confusion for search engines and for readers. A lack of history for images is limiting, and it would be great to have that history.,7,Increased employee efficiency Speed of posting stories, helping us against competitors Ability to work from home and keep the business running 24/7,,7,Search Creating an article Moving stories around a list,Getting to locked items if many people have items locked Getting history on images Targeting stories,7
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Clickability
13 Ratings
Score 7.0 out of 101
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Clickability Reviews

Clickability
13 Ratings
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Score 7.0 out of 101

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December 04, 2014

Great CMS

Score 10 out of 10
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Usability

9
Once you learn the system, it's pretty easy. Training is involved and not ever placement list is drag-and-drop.
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Score 6 out of 10
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Usability

7
I have used 8 other CMS at this point and I only found one other to be easier to use and they are not for this type of market.
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Score 7 out of 10
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Usability

7
My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
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Feature Scorecard Summary

Role-based user permissions (4)
6.0
API (2)
6.0
Internationalization / multi-language (1)
8
WYSIWYG editor (4)
3.0
Code quality / cleanliness (4)
6.0
Admin section (3)
9.0
Page templates (3)
9.9
Library of website themes (2)
4.0
Mobile optimization / responsive design (3)
5.0
Publishing workflow (4)
7.0
Content taxonomy (4)
4.0
SEO support (3)
6.0
Bulk management (3)
3.0
Availability / breadth of extensions (3)
5.0
Community / comment management (3)
4.0

About Clickability

Clickability is a content management systems acquired by Upland Software in 2013, which provides a SaaS platform for web content creation, management, publishing and analytics, for enterprises, digital marketing and online publishing for marketers and enterprises. It is coded in Java and uses the Velocity scripting language. Developers may take advantage of the open SOAP-based API and Eclipse IDE Plugin.
Categories:  Content Management

Clickability Technical Details

Operating Systems: Unspecified
Mobile Application:No