Skip to main content
TrustRadius
ClickDimensions

ClickDimensions

Overview

What is ClickDimensions?

ClickDimensions is an email marketing and marketing automation platform for Microsoft Dynamics CRM. Features include email marketing, web tracking, lead scoring, social discovery, campaign tracking, and form capture.

Read more
Recent Reviews

TrustRadius Insights

Users have found ClickDimensions to be a versatile tool for various marketing automation needs. It has been utilized for a wide range of …
Continue reading
Read all reviews

Popular Features

View all 26 features
  • Dynamic content (10)
    4.0
    40%
  • A/B testing (10)
    3.7
    37%
  • Landing pages (10)
    1.7
    17%
  • Ability to test dynamic content (10)
    1.4
    14%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is ClickDimensions?

ClickDimensions is an email marketing and marketing automation platform for Microsoft Dynamics CRM. Features include email marketing, web tracking, lead scoring, social discovery, campaign tracking, and form capture.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

3 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is Keap?

Keap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

Return to navigation

Product Demos

ClickDimensions - Intelligent Dashboard Demo

YouTube

ACE's ClickDimensions Webinar

YouTube

How ClickDimensions can help Marketers with GDPR

YouTube

ClickDimensions Intelligent Dashboards Demo

YouTube

ClickDimensions Landing Page Demo

YouTube

ClickDimensions Demo 1 26 2021

YouTube
Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

3.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

4.7
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

2.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

5.5
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

2.6
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

4.4
Avg 7.6
Return to navigation

Product Details

What is ClickDimensions?

ClickDimensions is a marketing solution for Microsoft Dynamics, made exclusively for and natively built within Dynamics CRM. ClickDimensions combines multi-channel marketing automation technology, a marketing dashboard for deeper insights into marketing results and revenue impact, and a full range of marketing services designed to ensure success for marketers at organizations that use Dynamics 365.

ClickDimensions Screenshots

Screenshot of Create email templates inside Dynamics CRM with our drag and drop email editorScreenshot of Collect contact and lead data through web forms and landing pagesScreenshot of Build multi-channel, automated campaigns using an easy drag and drop interfaceScreenshot of View your marketing performance at a glance right inside DynamicsScreenshot of Use reporting to accurately measure your sales and marketing campaigns

ClickDimensions Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ClickDimensions is an email marketing and marketing automation platform for Microsoft Dynamics CRM. Features include email marketing, web tracking, lead scoring, social discovery, campaign tracking, and form capture.

Adobe Marketo Engage, Act-On Software, and HubSpot Marketing Hub are common alternatives for ClickDimensions.

Reviewers rate Social sharing and campaigns highest, with a score of 8.

The most common users of ClickDimensions are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(35)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found ClickDimensions to be a versatile tool for various marketing automation needs. It has been utilized for a wide range of purposes, including email marketing, surveys, landing pages, forms, campaign automation, and lead qualification. External marketing campaigns have benefitted from ClickDimensions' seamless integration with Dynamics 365, allowing for smooth information sharing between the two platforms through workflows. Additionally, the software has proven valuable for internal communication in industries like construction, enabling users to conduct employee surveys and distribute safety bulletins.

ClickDimensions has become a go-to solution for email marketing activities. Users have leveraged its capabilities to send emails to marketing lists, measure effectiveness through metrics tracking, and efficiently capture contact information from website forms. Moreover, ClickDimensions is now being used to analyze website traffic and page views, providing actionable insights into user behavior. As the primary marketing automation platform, it offers automated workflows, email campaigns, and streamlined landing page creation. Both Marketing and Sales teams have embraced this software to collect and analyze user data for personalized marketing and sales initiatives. In many cases, ClickDimensions has become the central hub for the marketing department's activities, facilitating tasks like newsletters and email blasts. Clients who integrate ClickDimensions with their Microsoft Dynamics CRM environments have also benefited from enhanced CRM solutions and consulting services. Furthermore, some users have leveraged ClickDimensions for programmatic communications, event management, and light automation use cases. Overall, this software has proven itself as a valuable tool in tailoring future communications based on user interests and reaching out to prospective students via personalized email campaigns and lead nurturing strategies.

User-Friendly Platform: Users have found ClickDimensions to be a user-friendly platform that allows for the development of landing pages, email sends, forms, and surveys without the need for HTML knowledge. Many reviewers mentioned that it can be used with or without code knowledge, making it a convenient interface to work in.

Seamless Integration with Outlook and Dynamics CRM: Several users appreciated the seamless integration of ClickDimensions with Outlook and Microsoft Dynamics CRM Versions 2011-Current. They found it easy to pull information from the CRM system as ClickDimensions fully integrates with Dynamics CRM.

Robust Email Editor Options: The email editor options provided by ClickDimensions have been highly praised by users. They find it straightforward to design and send emails, thanks to features like the ability to use HTML and Free Form. Additionally, users appreciate the email statistics and campaign reporting features offered by ClickDimensions.

Limited Integration with Other Systems: Some users have mentioned that the product only integrates with Microsoft Dynamics, which limits its compatibility with other systems.

Inadequate Support: Several reviewers have expressed dissatisfaction with the support provided by the company. They have stated that Tier 1 support was inadequately trained and other tiers were inadequately staffed.

Lack of Stability and Consistency: A number of users have found that the product is not stable and consistent in terms of its maturity. They have experienced issues such as certain aspects reverting back to initial deployment state after upgrading, slow performance when there is a lot going on, and clunky and buggy data import processes.

Based on user feedback, there are three key recommendations for ClickDimensions:

  1. Assess Business Requirements: It is recommended to understand the business requirements before starting the software discovery process. Users suggest conducting a full analysis of ClickDimensions, Hubspot, and Marketo to determine which software best meets their needs.

  2. Compare Other Solutions: Users advise looking into other options and comparing them with ClickDimensions. They believe that the software still has room for improvement and that comparing it to alternatives, such as Constant Contact, can provide better overall value in terms of email campaign tools.

  3. Consider Integration and Functionality: Users recommend considering ClickDimensions for fully integrated marketing automation that links with Microsoft CRM. However, they caution against solely relying on its integration with Dynamics 365 and suggest exploring other platforms if more advanced functionality is required.

In summary, users emphasize the importance of assessing business requirements, comparing alternatives, and considering integration and functionality when deciding whether to use ClickDimensions.

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Score 2 out of 10
Vetted Review
Verified User
Email & Online Marketing (9)
43.33333333333333%
4.3
WYSIWYG email editor
60%
6.0
Dynamic content
50%
5.0
Ability to test dynamic content
10%
1.0
Landing pages
20%
2.0
A/B testing
40%
4.0
Mobile optimization
10%
1.0
Email deliverability reporting
60%
6.0
List management
70%
7.0
Triggered drip sequences
70%
7.0
Lead Management (4)
30%
3.0
Lead nurturing automation
70%
7.0
Lead scoring and grading
50%
5.0
Data quality management
N/A
N/A
Automated sales alerts and tasks
N/A
N/A
Campaign Management (2)
N/A
N/A
Calendaring
N/A
N/A
Event/webinar marketing
N/A
N/A
Social Media Marketing (2)
N/A
N/A
Social sharing and campaigns
N/A
N/A
Social profile integration
N/A
N/A
Reporting & Analytics (3)
13.333333333333332%
1.3
Dashboards
20%
2.0
Standard reports
20%
2.0
Custom reports
N/A
N/A
Platform & Infrastructure (2)
45%
4.5
Customizability
10%
1.0
Integration with Microsoft Dynamics CRM
80%
8.0
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (9)
28.88888888888889%
2.9
WYSIWYG email editor
40%
4.0
Dynamic content
20%
2.0
Ability to test dynamic content
20%
2.0
Landing pages
10%
1.0
A/B testing
30%
3.0
Mobile optimization
30%
3.0
Email deliverability reporting
20%
2.0
List management
40%
4.0
Triggered drip sequences
50%
5.0
Lead Management (4)
7.5%
0.8
Lead nurturing automation
N/A
N/A
Lead scoring and grading
N/A
N/A
Data quality management
30%
3.0
Automated sales alerts and tasks
N/A
N/A
Campaign Management (2)
5%
0.5
Calendaring
N/A
N/A
Event/webinar marketing
10%
1.0
Social Media Marketing (2)
N/A
N/A
Social sharing and campaigns
N/A
N/A
Social profile integration
N/A
N/A
Reporting & Analytics (3)
13.333333333333332%
1.3
Dashboards
20%
2.0
Standard reports
20%
2.0
Custom reports
N/A
N/A
Platform & Infrastructure (6)
20%
2.0
API
10%
1.0
Role-based workflow & approvals
10%
1.0
Customizability
40%
4.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
60%
6.0
Integration with SugarCRM
N/A
N/A
February 12, 2020

Basic - But Not Stable

Score 1 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
65%
6.5
WYSIWYG email editor
70%
7.0
Dynamic content
70%
7.0
Ability to test dynamic content
80%
8.0
Landing pages
50%
5.0
A/B testing
80%
8.0
Mobile optimization
70%
7.0
Email deliverability reporting
30%
3.0
Triggered drip sequences
70%
7.0
Lead Management (3)
36.666666666666664%
3.7
Lead nurturing automation
30%
3.0
Lead scoring and grading
50%
5.0
Data quality management
30%
3.0
Campaign Management
N/A
N/A
Social Media Marketing (2)
55%
5.5
Social sharing and campaigns
80%
8.0
Social profile integration
30%
3.0
Reporting & Analytics
N/A
N/A
Platform & Infrastructure (2)
80%
8.0
Customizability
70%
7.0
Integration with Microsoft Dynamics CRM
90%
9.0
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
72.5%
7.3
WYSIWYG email editor
80%
8.0
Dynamic content
70%
7.0
Ability to test dynamic content
80%
8.0
Landing pages
80%
8.0
A/B testing
60%
6.0
Mobile optimization
50%
5.0
Email deliverability reporting
80%
8.0
List management
80%
8.0
Lead Management (4)
75%
7.5
Lead nurturing automation
60%
6.0
Lead scoring and grading
80%
8.0
Data quality management
80%
8.0
Automated sales alerts and tasks
80%
8.0
Campaign Management (2)
80%
8.0
Calendaring
80%
8.0
Event/webinar marketing
80%
8.0
Social Media Marketing (2)
75%
7.5
Social sharing and campaigns
70%
7.0
Social profile integration
80%
8.0
Reporting & Analytics (3)
73.33333333333333%
7.3
Dashboards
70%
7.0
Standard reports
80%
8.0
Custom reports
70%
7.0
Platform & Infrastructure (6)
76.66666666666667%
7.7
API
70%
7.0
Role-based workflow & approvals
90%
9.0
Customizability
70%
7.0
Integration with Salesforce.com
70%
7.0
Integration with Microsoft Dynamics CRM
80%
8.0
Integration with SugarCRM
80%
8.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
25%
2.5
Dynamic content
40%
4.0
Ability to test dynamic content
40%
4.0
Landing pages
20%
2.0
A/B testing
20%
2.0
Mobile optimization
20%
2.0
Email deliverability reporting
20%
2.0
List management
30%
3.0
Triggered drip sequences
10%
1.0
Lead Management (4)
25%
2.5
Lead nurturing automation
10%
1.0
Lead scoring and grading
10%
1.0
Data quality management
50%
5.0
Automated sales alerts and tasks
30%
3.0
Campaign Management (1)
30%
3.0
Calendaring
30%
3.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
36.666666666666664%
3.7
Dashboards
40%
4.0
Standard reports
40%
4.0
Custom reports
30%
3.0
Platform & Infrastructure (1)
80%
8.0
Integration with Microsoft Dynamics CRM
80%
8.0
September 25, 2017

ClickDimensions Review

Evelyn Menguita | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (9)
75.55555555555556%
7.6
WYSIWYG email editor
N/A
N/A
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
Landing pages
80%
8.0
A/B testing
80%
8.0
Mobile optimization
100%
10.0
Email deliverability reporting
90%
9.0
List management
90%
9.0
Triggered drip sequences
80%
8.0
Lead Management (4)
82.5%
8.3
Lead nurturing automation
80%
8.0
Lead scoring and grading
90%
9.0
Data quality management
80%
8.0
Automated sales alerts and tasks
80%
8.0
Campaign Management (2)
N/A
N/A
Calendaring
N/A
N/A
Event/webinar marketing
N/A
N/A
Social Media Marketing (2)
N/A
N/A
Social sharing and campaigns
N/A
N/A
Social profile integration
N/A
N/A
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Platform & Infrastructure (6)
15%
1.5
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
90%
9.0
Integration with SugarCRM
N/A
N/A
Neville Wiles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (9)
87.77777777777779%
8.8
WYSIWYG email editor
90%
9.0
Dynamic content
70%
7.0
Ability to test dynamic content
70%
7.0
Landing pages
90%
9.0
A/B testing
100%
10.0
Mobile optimization
70%
7.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
90%
9.0
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
90%
9.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (2)
70%
7.0
Calendaring
60%
6.0
Event/webinar marketing
80%
8.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
80%
8.0
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Platform & Infrastructure (6)
56.66666666666667%
5.7
API
60%
6.0
Role-based workflow & approvals
90%
9.0
Customizability
90%
9.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
100%
10.0
Integration with SugarCRM
N/A
N/A
Chris Thorne | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (9)
28.88888888888889%
2.9
WYSIWYG email editor
40%
4.0
Dynamic content
20%
2.0
Ability to test dynamic content
10%
1.0
Landing pages
20%
2.0
A/B testing
50%
5.0
Mobile optimization
50%
5.0
Email deliverability reporting
40%
4.0
List management
10%
1.0
Triggered drip sequences
20%
2.0
Lead Management (4)
27.5%
2.8
Lead nurturing automation
20%
2.0
Lead scoring and grading
30%
3.0
Data quality management
30%
3.0
Automated sales alerts and tasks
30%
3.0
Campaign Management (1)
60%
6.0
Event/webinar marketing
60%
6.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
33.333333333333336%
3.3
Dashboards
30%
3.0
Standard reports
40%
4.0
Custom reports
30%
3.0
Platform & Infrastructure (3)
60%
6.0
Role-based workflow & approvals
50%
5.0
Customizability
50%
5.0
Integration with Microsoft Dynamics CRM
80%
8.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (9)
73.33333333333333%
7.3
WYSIWYG email editor
70%
7.0
Dynamic content
70%
7.0
Ability to test dynamic content
80%
8.0
Landing pages
70%
7.0
A/B testing
70%
7.0
Mobile optimization
50%
5.0
Email deliverability reporting
100%
10.0
List management
90%
9.0
Triggered drip sequences
60%
6.0
Lead Management (4)
77.5%
7.8
Lead nurturing automation
80%
8.0
Lead scoring and grading
80%
8.0
Data quality management
70%
7.0
Automated sales alerts and tasks
80%
8.0
Campaign Management (2)
55%
5.5
Calendaring
40%
4.0
Event/webinar marketing
70%
7.0
Social Media Marketing (2)
55%
5.5
Social sharing and campaigns
60%
6.0
Social profile integration
50%
5.0
Reporting & Analytics (3)
66.66666666666667%
6.7
Dashboards
70%
7.0
Standard reports
70%
7.0
Custom reports
60%
6.0
Platform & Infrastructure (6)
51.66666666666667%
5.2
API
50%
5.0
Role-based workflow & approvals
80%
8.0
Customizability
80%
8.0
Integration with Salesforce.com
10%
1.0
Integration with Microsoft Dynamics CRM
80%
8.0
Integration with SugarCRM
10%
1.0
Emily Olson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (9)
81.11111111111111%
8.1
WYSIWYG email editor
90%
9.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
Landing pages
80%
8.0
A/B testing
80%
8.0
Mobile optimization
90%
9.0
Email deliverability reporting
80%
8.0
List management
30%
3.0
Triggered drip sequences
80%
8.0
Lead Management (3)
86.66666666666666%
8.7
Lead nurturing automation
70%
7.0
Lead scoring and grading
90%
9.0
Automated sales alerts and tasks
100%
10.0
Campaign Management (2)
75%
7.5
Calendaring
80%
8.0
Event/webinar marketing
70%
7.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
76.66666666666667%
7.7
Dashboards
70%
7.0
Standard reports
90%
9.0
Custom reports
70%
7.0
Platform & Infrastructure (2)
90%
9.0
API
80%
8.0
Integration with Microsoft Dynamics CRM
100%
10.0
Return to navigation