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ClickLearn

ClickLearn

Overview

What is ClickLearn?

ClickLearn automates the process of creating training material and documentation of popular business systems such as Microsoft D365, SAP, and Oracle. With ClickLearn, users click through processes and ClickLearn records actions. When these are recorded, ClickLearn automatically delivers the resulting…

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Recent Reviews

TrustRadius Insights

ClickLearn is widely used by organizations to create custom training material for new ERP programs, providing a more efficient and …
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Pricing

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Basic

208/mo

On Premise
per installation

Basic

208/mo

Cloud
per installation

Essentials

360/mo

On Premise
per installation

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.clicklearn.com/purchasing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Tech Days - Your first learning portal with ClickLearn

YouTube
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Product Details

What is ClickLearn?

ClickLearn automates the process of creating training material and documentation of popular business systems such as Microsoft D365, SAP, and Oracle. With ClickLearn, users click through processes and ClickLearn records actions. When these are recorded, ClickLearn automatically delivers the resulting content in these 7 different formats to be used in training situation:
  • Step-by-step instructions in HTML for posting online
  • Step-by-step instructions in Word and PDF
  • PowerPoint slides for classroom training
  • Show-me, Try-me, and Test-me interactive videos
  • An in-app assistant to help users carry out tasks in their live system
With recordings done, the user can edit the content, for example, provide additional information, before publishing to a full e-learning portal available to users 24/7.

ClickLearn Features

  • Supported: Multilanguage – automatically translates your content into +45 languages and dialects and with over 100 digital voices
  • Supported: Replay – when there's an update to your business software, this feature automatically updates all your screenshots and instructions to reflect the new version
  • Supported: Automatic Process Testing (APT) – runs through your existing recorded processes or new ones to test changes to a system process, work instruction, or even changes in the user interface

ClickLearn Screenshots

Screenshot of A modern and responsive learning portal - created from a single clickScreenshot of Create content in any languageScreenshot of Start recording your processes with ClickLearnScreenshot of The Replay feature automatically runs through your processes in your business software and re-records all steps and screenshots - you just need to click once to start the replay.

ClickLearn Video

ClickLearn in one minute

ClickLearn Competitors

ClickLearn Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
Supported Countriesglobal
Supported LanguagesThe application is in English only, but produces content in any language

ClickLearn Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ClickLearn is widely used by organizations to create custom training material for new ERP programs, providing a more efficient and effective training solution. Users have found that the software helps standardize training across different plants and departments, ensuring uniformity and efficiency in monitoring levels of understanding. By capturing and updating screen shots in training materials, users have been able to save time and make it easier to train users on the ERP system. The automated regression testing feature offered by ClickLearn has also been valuable, along with the recording software and portal.

Another valuable use case of ClickLearn is its ability to improve the provision of Work Instructions and end user training, leading to increased productivity. The software has addressed the need for consistent training materials and documenting user procedures for new ERP applications. ClickLearn has proven helpful in creating elaborate training materials and schedules, making it easier for users and trainees to use new software. Additionally, the software supports providing customers with end-user training materials, improving productivity.

Furthermore, ClickLearn has eliminated the need for continually creating paper-based training materials while streamlining the production of supporting e-learning materials. Modules created in ClickLearn have facilitated training for external users located countrywide while saving time and resources in onboarding new hires. Users appreciate being able to eliminate multiple sources of help and training materials, reducing the need for in-person classroom-based training. ClickLearn provides a positive experience in creating end-user documentation and training guides at a faster rate as well as deploying them on a larger scale.

Customers have had positive experiences with ClickLearn, working out any kinks encountered during implementation and supporting its continuation. The software has been successfully utilized in digital transformation projects to align standard processes throughout organizations and multiple geographies. It has helped keep training up-to-date and accessible, reducing the time to create materials while ensuring availability from a centralized place. However, some users have reported that the implementation pathway could be clearer, hindering adoption by intended users in the company.

Overall, ClickLearn has played a crucial role in driving organizations forward faster and providing a more efficient training delivery method. It has allowed small organizations without a training department to quickly create training documents while maintaining a consistent look and feel. The software has also been used to visualize processes step by step and produce different file formats suitable for visual learners. Users have found it useful for effective training and online support, aiding software implementation and onboarding of new users. ClickLearn has proven beneficial in various business segments, including D365 CE, project management systems, and troubleshooting. Problems when other support is not available. Users have praised ClickLearn as the best on the market in terms of keystroke capturing, customization options, and customer support. It has received positive feedback for saving significant time for people and teams involved in developing training content, with excellent support and assistance from the ClickLearn team. The software has been commended for its ability to document customer and internal processes in a time-friendly and cost-effective manner, resulting in visually impressive end products.

Moreover, ClickLearn has been widely used in D365 fin ops rollout to create training materials and support the user base, serving as an easy-to-use tool that caters to all areas of the business. Users have found it useful for documenting everyday tasks in Dynamics 365 and Outlook, including using the Dynamics for Outlook app and creating how-to and informational training videos. The software has also been utilized to teach users various tasks in project management systems, eliminating the need for hosting training sessions and storing training material in one central location.

In addition to that, ClickLearn is being extensively used to create instruction guides for using D365 CE, featuring sections for FAQs, general instructions, and specific guides for different business segments. It is also employed in over 30 countries to assist salespersons in troubleshooting problems when other support is not available. The ability of ClickLearn to provide self-service support for end users enables them to access necessary documentation quickly.

To summarize, ClickLearn has proven to be a valuable solution for organizations seeking efficient and standardized training material creation. With its features like screen capture, automation testing, and customizability, it helps save time and resources while ensuring consistent training across various departments and locations. Users appreciate its ease of use, visual presentation options, and excellent customer support. Whether it's supporting ERP programs or teaching tasks in different platforms like D365 CE or project management systems, ClickLearn continues to be a trusted tool for effective training and documentation creation.

ClickLearn has received positive feedback from users for its ease of use and navigation. Many users have found the tool to be easy to understand and navigate, appreciating its simplicity and clean interface. The user-friendly interface has made it effortless for users to access the features they need, resulting in a smooth learning experience. Reviewers have also praised ClickLearn's training staff for their helpfulness. Users are grateful for the assistance provided by the training staff in teaching them how to use the product effectively. ClickLearn accommodates different learning styles, ensuring that every user can grasp the concepts easily. The helpful guidance from the training staff has been invaluable in maximizing the benefits of using ClickLearn. Another common pro mentioned by users is the simple process for creating and publishing training materials. Several users have highlighted the ease with which they can generate comprehensive training content for MS Dynamics NAV using ClickLearn. The streamlined workflow saves time and effort, allowing users to efficiently create and publish high-quality training resources. Overall, ClickLearn has garnered positive feedback for its ease of use and navigation, helpful training staff, and simple process for creating and publishing training materials. These pros contribute to ClickLearn's reputation as a user-friendly and efficient training tool.

Challenging Learning Curve: Some users have found ClickLearn to be challenging to learn, with nuanced features that require extra effort. Several reviewers mentioned that compared to other tools, the software can be less straightforward and may require more time and effort to become proficient.

Cumbersome Editing of Training Materials: Users have mentioned that editing recorded training materials in ClickLearn can be cumbersome. Some functions are difficult to find and not clearly explained, leading to frustration. Additionally, the ability to edit recordings is limited compared to other tools, often resulting in the need for re-recording.

Awkward Wording and Time-consuming Editing: Reviewers have expressed concerns regarding the wording in ClickLearn's text boxes. The text-to-speech feature sometimes produces awkward and grammatically incorrect sentences, making editing each slide time-consuming. Furthermore, automatic wording for clicks is not always structured well and sounds too technical. As a result, editing each step takes a long time for courses with multiple steps.

Reviews

(1-4 of 4)
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Jay Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We needed a product that would allow us to spend less time on documentation and free up administrators for more technical work. We use ClickLearn to document every day tasks in Dynamics 365 and Outlook when using the Dynamics for Outlook app. This includes How to and information training videos.
  • Easy creation of videos based on mouse clicks
  • Editing documentation
  • Organization and structure of recordings
  • Could use more options for how the portal looks and is organized
Well Suited: ClickLearn is extremely useful for a quick video to show someone how to do something and having to do few changes before publishing it.
Less Appropriate: Automated testing can be difficult to setup
  • Quick documentation setup
  • Quick publishing when something is needed
  • Branching options in a video
  • Time to complete other tasks has improve since the use of ClickLearn started
  • Users have multiple options to consume the training in once place and appreciate it
Nicholas Duff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At PCL, we use ClickLearn to teach users how to perform various tasks in our project management system. Normally, these tasks would require us to host training sessions with our users - but, ClickLearn helps relieve our schedules by having this training material stored in one central location.
  • Creating easy-to-follow work instructions.
  • Provides different methods of delivery (text, video, try-me).
  • Replaying recordings can be finicky.
  • Freezes/crashes periodically.
ClickLearn is well suited for training new users who are just starting out on a system. Where it may be slightly less suitable, is when your system is as extensive as ours. As a new user, having hundreds of recordings to go through could be overwhelming.
  • Replaying recordings for upcoming releases.
  • Easily editing steps.
  • Neatly structuring recordings.
  • New/existing users can become familiar with system functionality very quickly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In our company, ClickLearn is used to make instruction guides for how to use our D365 CE. We have sections for F&Q, General instructions, and then specified guides for different business segments. It is in use in over 30 countries to help salespersons to tackle problems when another support is not available.
  • Generate manuals.
  • Pronounces text.
  • Renaming records, books, shelves.
  • Adding new steps.
  • Recognizing fields when recording from web browser.
Even though ClickLearn is quite a handy tool, it takes time to create new records, or more like modifying those to be suitable for use. Also, when I have had questions about ClickLearn and considering that the software is for generating for example manuals, I have struggled with finding solutions to cases from the ClickLearn site. For example how to enable/disable Assistant -functionality. Had two private sessions, with two different support persons, getting two different ways to do things. Not good.
  • Generating manuals by recording the steps.
  • Help is received faster.
  • New customers created faster - Quoting faster made possible.
Terry Gardener | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It’s being used for a D365 fin ops rollout to create training materials to support the user base. It’s a great easy to use tool that is able to support all areas of the business. The intention is that this will become the tool of choice going forwards for the business.
  • Switching languages
  • Creating supporting training documents
  • Video recordings
  • Templates for materials
  • It would be nice to take a couple of seconds off screen capture
It’s great for screen capture and switching languages. A very user-friendly tool that supports all areas of a business. Its integration is easy and manageable for all. The Costa of the product is simple and viable for anyone
  • Ease of use
  • Screen capture
  • Storage of completed materials
  • Currently, impact is not known as sys has yet to go live but for the authors, they all think it’s a superior tool for the production of materials
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