Overview
What is Clicktools?
Clicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus…
Gets the job done, but the interface needs help
I heart Clicktools
Our go-to tool
Clicktools - Clicks not Code
Well worth using Clicktools!
- Post support issue (closed-case) follow-up.
- Tracking C-Sat and ways to improve our service.
Engaging Surveys, and a Direct Salesforce Integration? Yes Please!
Best survey app integrated with Salesforce
If you use Salesforce, you must consider Clicktools for all types of surveys
Salesforce Automation!
ClickTools + Salesforce = :-)
Clicktools is utilized as an app within our Salesforce.com org and is being used by marketing, customer satisfaction, sales, professional …
Clicktools OnBoarding Process Great
Clicktools helps us deliver a Customer Experience second to none
Clicktools helps us support a global complex business and understand our customers
Using ClickTools with Salesforce at Fight CRC
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Data export (15)9.999%
- Changes to live survey (16)8.989%
- Multiple question types (16)8.989%
- Custom logo/branding (14)8.989%
Pricing
What is Clicktools?
Clicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus Cloud, which in turn was acquired…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
8 people also want pricing
Alternatives Pricing
What is SnapSurveys?
Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services.Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys…
What is Act-On?
Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.
Product Demos
westbrook partner demo Clicktools.mp4
Clicktools - Customer Feedback Integrated with CRM
Features
Survey Format & Appearance
Features related to the type, look & feel of surveys.
- 7Survey templates(11) Ratings
Includes a selection of pre-made survey templates for different types of surveys.
- 8.9Themes(12) Ratings
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
- 8.9Custom logo/branding(14) Ratings
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Survey Content
Features related to the content (media, question types, answer types, etc) of surveys.
- 8.9Changes to live survey(16) Ratings
Users can make changes to live surveys after they are published.
- 8.9Question design help(14) Ratings
Includes educational material about question design for research, such as tips, recommendations, and information about best practices.
- 8.9Multiple question types(16) Ratings
Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.
Survey Logic
Features related to survey flow, or the logic that directs survey question order.
- 8Survey logic flexibility(13) Ratings
Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.
Survey Reporting & Analytics
Features related to reporting & analytics for survey results.
- 9.9Response tracking(14) Ratings
Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.
- 9.9Data export(15) Ratings
Data collected within the tool can be exported to another program for additional reporting/analysis.
- 9Standard reports(13) Ratings
Includes canned reports that allow users to generate and share accurate survey results.
- 9.9Custom reports(11) Ratings
Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.
- 9Analytics(11) Ratings
Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.
Survey Administration & Security
Features related to administration & security for survey tools and data.
- 8.9Access controls(14) Ratings
Administrators can limit users’ ability to access data and edit content.
- 9Compliance(6) Ratings
Supports privacy compliance and confidentiality standards, such as HIPPA.
Survey Distribution
Features related to the distribution of surveys.
- 10Vendor-offered crowdsourcing(1) Ratings
Vendor offers access to an audience or panel of respondents.
- 8Respondent restrictions(6) Ratings
Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Clicktools?
Clicktools Video
Clicktools Competitors
Clicktools Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(42)Attribute Ratings
Reviews
(1-23 of 23)Clicktools - 5*
- FluidSurveys (Discontinued)
Gets the job done, but the interface needs help
I heart Clicktools
Our go-to tool
Well worth using Clicktools!
Engaging Surveys, and a Direct Salesforce Integration? Yes Please!
- Wufoo and SurveyMonkey
Best survey app integrated with Salesforce
Salesforce Automation!
ClickTools + Salesforce = :-)
Clicktools helps us deliver a Customer Experience second to none
Using ClickTools with Salesforce at Fight CRC
Clicktools integration with Salesforce is a PLUS
Clicktools is Fantastic!
Gets the job done
- Survey Monkey
Great for admins, not so much for cosmetics
Clicktools offers seamless integration to your CRM system for capturing customer satisfaction
Clicked "Yes" on Clicktools
Would highly recommend
- timba surveys,survey force,Vista
Versatile and Robust Survey Solution
Great survey tool that integrates well with Salesforce.com
Clicktools + Salesforce = Great Combo
- MailChimp,SurveyMonkey,QuestionPro