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ClickUp

ClickUp

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and…

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Recent Reviews

Best Task Management Tool

10 out of 10
January 12, 2024
We use ClickUp to manage all the marketing and content department activities and tasks. Before using ClickUp, we drove all the tasks by Jir…
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Task Management (561)
    9.3
    93%
  • Team Collaboration (532)
    9.1
    91%
  • Scheduling (456)
    8.2
    82%
  • Document Management (471)
    7.6
    76%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

5 videos

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review
03:32
ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices
02:20
ClickUp Review: Enables Accountability Between Team Members When Working Projects
02:44
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Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud
per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud
per member per month (annual contract pricing)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.2
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.3
Avg 7.4
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Product Details

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.

ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking

Professional Services Automation Features

  • Supported: Project & financial reporting

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

ClickUp Videos

An introduction to ClickUp.
How Hawke Media uses ClickUp to increase productivity
While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.3.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers35%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(1194)

Attribute Ratings

Reviews

(1-25 of 561)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited to manage multiple tasks simultaneously. Feature I love in ClickUp is that it is so easy to use and understand and we can focus on one task at a time also I like to add label and color to tasks. also we can manage task based on labels we created.
John Epok Pascual | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For starters, I would recommend using it on a smaller team first just to test their comfortability, as going back to my 3-point dislikes - the tool sometimes can be overwhelming.

If you pass this stage then the tool can be very powerful in tracking projects and tasks. In our case we use it to track almost everything!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It works very well for tracking tasks and projects on a starting scale, but once you start adding more users it can get costly. So for small business or hobby use it works perfectly as long as you don't have too many people who need to use it. It scales well to bigger use as well, and has good access control options so it's very easy to give access to spaces for some members only.
March 06, 2024

ClickUp know-hows

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ClickUp is free to use and very efficient for task management and productivity. ClickUp is ideal for remote teams and in house teams as well. ClickUp is not for an Enterprise Customer as a whole, but rather for different teams in an Enterprise. ClickUp is ideal for Marketing Agencies, Product Companies, Service-based businesses, etc. All in all ClickUp is a good SaaS product and Clickup 3.0 is a game changer for now.
Jamie Drahos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ClickUp is great for small teams that need to collaborate on projects. It allows for tracking of project status, notes, files, and other details that keep a team and project on track. The cost is lower than competitors, which makes it more approachable for groups that are not practicing good project management.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ClickUp is great for project management overall. We haven't even scratched the surface of all of its capabilities although we work with other businesses who tailor their experience to their specific needs so we get a sense of how much more we could be doing. It's just hard to find the time to really dig in.

ClickUp is great for tracking projects, ensuring nothing falls between the cracks. It's great to convert Slack messages or emails to tasks. It's a great space to communicate with teammates and to get people's eyes on the projects that are relevant to them so as to not bog down everyone's inbox.
Ariane Ramirez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I’ve tried other platforms to manage tasks, so far this one has all the options I need and is easy to use. I never had to reach out for support. It’s just how you would visualize a task platform would be. Easy to use and understand. There’s a lot of flexibility that will allow you to organize depending on your needs.
Paula Petroni | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's a great tool to manage projects giving clear visibility of progress, dependencies, deadlines, etc. Also, you can review the workload by combining multiple lists. I haven't had the chance to try the Workload feature yet As with any tool, it requires a pre-agreement on how to use it and criteria within your team. Consider planning a dedicated onboarding for your team. It's a bit overwhelming at first but has many options to fit different user types. The more you use it, the more benefit you get.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ClickUp is great for companies that have a lot of different departments or business units as it allows everyone to have a place for their work and keep parts of it private from other teams, but also allows you to collaborate on shared projects easily and effectively.

ClickUp is a bit less effective for things like responding to customer inquires or complaints. An organization that does a lot of that would be better suited to finding a CRM where they can manage all their inboxes and corresponding tasks in one place.
Score 10 out of 10
Vetted Review
Verified User
ClickUp is a convenient tool that helps you manage and track your tasks. You can easily assign tasks, tag them, and keep track of everything in the dashboard. Every team has a dashboard, but all tasks are visible if needed. Thanks to the integration of Slack, I am always notified of everything and don't miss a thing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Most definitely suited to people who are not sitting at their desks all day! As with all systems it is definitely better, the more information you put into it to begin with. Once it becomes a habit to check ClickUp just like you check your emails, it will really help you streamline your business and communicate to your teams.
December 18, 2023

Click it Up to team up!

Lorenzo Lopez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our Global Operation team has been developing a communication channel in ClickUp to have visibility of what the other regions around the world are doing, which allows to foresee double work and to leverage the company resources to focus of what matters. The flexibility of working in an isolated space but also being capable of sharing outside the group is a good scenario.
Jonathan Elinsky | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
ClickUp seems like it COULD be good at some things related to task tracking, user assignment tracking, and reporting. But it tries to do everything and control everything and expects that its users will work out of ClickUp to manage all their other logistical management. Meaning, it has integrations to speak out to other apps and tools, but little-to-no integrations into ClickUp from other software.

It has a huge amount of flexibility and options in certain areas that I, at least, find unnecessary, redundant, and/or useless. Other areas of the software could use SO much more functionality, flexibility, and/or automation but does not have it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For teams that need insight into current project status, workloads of team members, and a place to conduct quick, efficient communication and sharing of files, Clickup excels. It's great for creative teams to avoid sharing via email. However, some of the features are not applicable to our use cases and can seem a bit too much of a platform at times.
October 25, 2023

ClickUp = Plug and play

Score 8 out of 10
Vetted Review
Verified User
Incentivized
ClickUp is useful anywhere you can imagine needing a project management tool. It is almost infinitely customizable and the pricing is outstanding. It allows for tasks/subtask and resource allocation.

If you are really into heavy reporting it may be a little light. We have been using it for task-based projects only so we have not really delved into the time and resource management features.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Suited: I like the most is handling multiple projects with ease of work along with the tracking of work completed on the modules along with the remaining work needs to be done on modules. Less appropriate:ClickUp software: I dislike the most that it might take time to load the project details sometimes, and when we try to multi listing the task, then it will not work in the free trial.
Score 9 out of 10
Vetted Review
Verified User
It is well suited for an organization who are looking to maintain and track all the tasks, team's performance on daily basis at one place and can monitor the priority of the tasks along with productivity of the team and whole organization. Moreover, it gives a proper insight to top management who wants to know the status and plan better for the improvement. It looks like it is useful for more medium sized organizations rather than big organizations if we want to give access to all users in the big organization it might be quite expensive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Game changer for our team of 4 project managers who execute 15-20 design and construction projects at a time. ClickUp is packed with features, highly customizable, and has the ability to scale via hierarchy. After years of testing/using other software tools for task management, I found myself finally at ease not looking for the grass to be greener. Thank you ClickUp! Specific scenario where ClickUp is well suited is having a Space that a single project manager owns, projects within that space. ClickUp allows multiple projects across all of these spaces to be rolled up to a higher view, reports, or dashboards. Very powerful. Another scenario is being agile. When we encounter a problem we can create a specific "list" and utilize any view that is best to document and plan to solve the problem at hand. When the problem is complete, we can archive the list.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you and your team have more experience in Agile methodology, ClickUp it's amazing because it's very flexible and you can adapt it to the way your team needs. Otherwise, if you are new or most of the team is new to Agile methodology, I would recommend more strict managing tools, because wherever there's flexibility, it also means there are so many possibilities that it's easy to get lost on it.
September 06, 2023

The master of all feats.

Tulio Gómez Vargas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Whenever I need to review a code on a weekly basis, I have the possibility to recreate the same task from another, even the comments; I can customize the creation from a template as a duplicate or even an automated task to create the same template in a specific space.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ClickUp has worked extremely well for us for both IT and software development as well as managing Operational work. It seems to be very well suited to both, where other competitors seem to fail. It's very intuitive with a modern UI and doesn't seem to have as much technical debt compared to other products in the same field in the market. ClickUp was extremely good at implementing new features and responding to user feedback but as it grew that seems to have slowed down a bit. We're not on the top-tier enterprise plan which apparently offers more fine-grained security and control over status transitions like Jira, but for our size business, this hasn't really been a problem as we've appreciated having a simpler user experience.
Vladimir Janovsky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Best case was to manage team with large responsibilities across multiple countries. Easy to enter tasks and details, documents and screenshots. Easy editable gant chart, with easy overview on team capacity. Where it didn’t well - on a new teams which has lack of PM skills. They mainly struggle with entering too many task levels and details, which end up in chaos.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Customisation and flexibility in setup
Some other project management tools have a reputation for their flexibility, but these can get messy really quickly. While others feel a bit too rigid for my liking. The level of customisation and the features that ClickUp offers give the perfect balance between flexibility and structure, giving me enough freedom to tailor the tool to my specific needs while providing a strong foundation to work from. And the best thing to me is the ability to switch between different views such as List, Board, Calendar, or Gantt chart, with just a click.

Task Management
Within ClickUp you can determine how many layers of tasks you want and all you need to do is click the down arrow to see them. Added benefit is that subtasks can be turned into tasks. There are so many possibilities within each task with ClickUp's standard setup like:Time tracking, Checklists, Image and video attachments, Threaded comments, linking to people, tasks, and docs. Plus, the game-changer for me (this is what made me upgrade) was the use of custom fields. The flexibility this creates to sort projects based on the design phase, track progress by using a dropdown to mark design elements as in progress, on hold and done as well as use checkmarks to display if an element is approved by the client
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