Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center.
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Cloud Call Center Alternatives Pricing
The following is a quick overview of editions offered by other software in similar categories
Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.
Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.