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Zight

Zight
Formerly CloudApp

Overview

What is Zight?

Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.

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Recent Reviews

TrustRadius Insights

CloudApp has become a valuable tool for various teams and individuals across different industries. Users have found it effective for a …
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Pricing

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Free

$0

Cloud

Team

$8.00

Cloud
per month per user

Pro

$9.95

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://zight.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Zight for Microsoft Teams

YouTube

Video Editing Features

YouTube

Getting Started with Chrome

YouTube

Zight File Sharing Overview

YouTube

Zight Custom Branding Overview

YouTube

Zight Call To Action Overview

YouTube
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Product Details

What is Zight?

Zight is a video, image, and screen capture platform for professionals. It is presented as a fast way to instantly capture, edit, and share screenshots, screen recordings, and GIFs throughout business workflows (e.g. software development, design, customer success, support, sales, marketing).

Zight aims to make it quick and easy to share with others, whether the user is a freelance designer, web developer, software engineer, customer service professional, or startup founder. Every file the user creates is securely stored in the cloud, and accessible via the native Mac and Windows Apps, or shareable on the web through unique, secure, and password-protected short links.

Zight Features

  • Supported: Screen Capture
  • Supported: Screen Recording
  • Supported: GIF Maker
  • Supported: Video Editing
  • Supported: Annotations
  • Supported: Security
  • Supported: Analytics
  • Supported: Collections
  • Supported: Embed
  • Supported: Shortcuts
  • Supported: CTA Button
  • Supported: Custom Branding
  • Supported: Zight Artificial Intelligence (AI) Add-On – In Beta

Zight Screenshots

Screenshot of screen capture with annotationsScreenshot of screen recordings and video editingScreenshot of GIFsScreenshot of webcam recordingScreenshot of collections to organize content

Zight Video

Video Recording & Editing

Zight Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS
Supported LanguagesEnglish

Frequently Asked Questions

Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.

Loom, Vidyard, and Droplr are common alternatives for Zight.

The most common users of Zight are from Small Businesses (1-50 employees).

Zight Customer Size Distribution

Consumers30%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(107)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CloudApp has become a valuable tool for various teams and individuals across different industries. Users have found it effective for a wide range of tasks, such as taking screenshots, recording GIFs, and creating videos. The Annotate function in CloudApp has been particularly helpful in saving time when communicating changes on marketing content and product interfaces. Its ability to combine multiple communication tools into a centralized hub for screen recordings and annotated screenshots has been appreciated by users.

The organized file system in CloudApp, with sub-folders for each project or client, has made it easy to manage and categorize files. This feature has been highly valued by web design businesses, as it allows them to educate clients on using their new websites. Additionally, CloudApp is widely utilized for collaboration with clients and development partners, enabling the visual demonstration and explanation of problems through video recordings or annotated screenshots.

One of the key benefits of CloudApp is its time-saving functionality. The automatic uploading and copying of screenshots eliminate the need for manual saving and uploading, streamlining workflows. This convenience is especially valued by web developers who need to share progress or issues with dynamic web pages. Furthermore, the eJOY content team has found CloudApp instrumental in composing tutorials for English learners by providing easy screenshot sharing and storage.

The versatility of CloudApp extends beyond internal use. It is frequently used for both internal and client communications, allowing users to create short videos and provide helpful tips on software usage. It also serves as a valuable tool for organizations to provide assistance to clients by visually demonstrating how to complete tasks on their websites. In addition, CloudApp is recommended to team members as a quick and efficient way to share screenshots and videos via links instead of attachments.

Moreover, CloudApp finds extensive use within organizations as a means of capturing and sharing valuable visual information. It is widely used for quickly sharing screenshots, videos, and GIFs both internally among team members and externally with clients or partners. The low-friction nature of CloudApp makes it easy to instantly capture and share anything on the screen without using excessive storage resources.

CloudApp has proven to be an essential tool for various purposes, such as communicating with technical support, delivering screenshots efficiently, capturing software features and bugs, providing step-by-step instructions to clients, training purposes, and explaining process changes through recordings. It has also been utilized in conjunction with other collaboration tools like Trello to demonstrate development bugs and requests. In public engagement groups, CloudApp has facilitated remote teaching by enabling the communication of techniques through short gifs and pictures, which has been particularly helpful for geographically dispersed volunteers. CloudApp has also been valuable for remote workers located globally, allowing them to easily share screenshots, gifs, screen recordings, and more with a simple link. This feature has saved time and enhanced communication among team members, especially when providing updates or explaining changes to those on leave.

The software's flexibility and ease of use make it a preferred choice for sharing specific content in meetings, uploading informational documents, videos, and screenshots. By eliminating the need for file downloads, CloudApp simplifies the process of sharing and annotating screenshots, gifs, and recordings. The support team has found it particularly beneficial for providing step-by-step instructions with images and short videos to clients. Moreover, CloudApp plays a crucial role in facilitating collaboration between product and development teams by allowing them to address bugs through shared screen recordings and screenshots.

CloudApp's usefulness extends beyond internal workflows as well. It has been successfully utilized for training purposes, enabling demonstrations of process changes through recordings. Users have also praised its efficiency in taking quick, shareable screenshots and uploading them to the cloud without any hassle. Additionally, CloudApp serves as an effective tool for web marketing and SEO firms for client work, documentation, meetings, on-screen videos, capturing software development features and bugs, as well as showcasing items on websites, social platforms, and emails.

Overall, CloudApp stands out due to its unique features that are not commonly found in other screen recording or screenshot apps. Its versatility and ability to streamline communication make it a go-to solution for various teams across different industries. With its user-friendly interface and centralized hub for all visual communication needs, CloudApp has become an indispensable tool in many organizations' workflows.

Visually Pleasing and Easy to Use Interface: Users have consistently praised CloudApp for its visually pleasing and easy-to-use interface. Many reviewers have mentioned that the user interface is intuitive and well-designed, making it simple for them to navigate through the various features of the tool.

Capture and Hosting of Media: The ability to capture screenshots, GIFs, videos, including webcam recordings, was highly appreciated by users. They found this feature extremely useful in their day-to-day work. Additionally, users liked that CloudApp automatically hosted the captured media files, saving them storage space on their devices.

Generous Freemium Account: The generous freemium account provided by CloudApp has been well-received by many users. This allows them to experience the features and benefits of the tool without having to commit to a paid plan right away. Several reviewers have mentioned how valuable this offering is in helping them determine if CloudApp meets their needs before upgrading to a paid subscription.

  1. Bugs and slow loading times with large media library: Some users have experienced bugs and slow loading times when dealing with a large library of media, impacting their overall user experience.

  2. Limitations on GIF/video capturing in full-screen mode: Several users have encountered issues with GIF/video capturing in full-screen mode, possibly due to freemium account limitations, which has hindered their ability to capture content effectively.

  3. Difficulty retrieving lost video recordings: A number of users expressed frustration over losing a 20-minute video recording and not being able to retrieve it, highlighting the need for a feature that allows them to recover lost recordings easily.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Phillip Guye | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I personally use CloudApp to quickly show an annotated visual representation of a past, current or future conversation, issue or problem solve. I use it with prospects, clients and my employees.
  • When dealing with clients that are not experienced in navigating their chosen analytics platform CloudApp makes it extremely easy to take a quick snap shot and connect the dots via their useful editing tools.
  • I have cut out so much back and forth misunderstandings with tech support departments at the many SAAS tools we use for our clients it hurts to think about how much lost time was lost before CloudApp.
  • The ability to instantly store editable snapshots in the cloud is worth the price admission alone...
  • There seems to be a problem with long video screen captures. I once attempted to video record the settings that I adjusted in the back-end of AdWords instead of taking so many screenshots. The 20 minute video never would show and it appears to have vanished. (I would really love to be able to retrieve that 20 min video)
  • I think making the download to desktop but in a little more convenient would help speed up the user interface a bit. (at least for me it would)
  • Would help me the most would be the ability to take several editable screenshots one after the other
  • Allow for multiple editable windows to exist at the same time. (I hope that makes sense)
  • There does not seem to be a way to take a screen grab of an entire webpage without scrolling down and taking multiple shots only to have to stitch them together in a program like Photoshop. I often have to use a separate screenshot program for this purpose.
I think CloudApp is most suited for people working within a team and looking to reduce the amount of miscommunication that commonly occurs within "text only" descriptions. I also think that Cloudapp is an amazing solution for easy cloud storage of desktop and online visuals where notes alone would skip too many smaller details, however CloudApp is no replacement for video screen capture in any way shape or form being that I had trouble with retrieving a video that only consisted of only 20 minutes of video screen capture.
  • As a business owner the ROI of time savings is very difficult to calculate into dollars however Cloudapp has cut a conservative 40+% out of my having to explain issues in detail to my team.
  • The ROI of time savings is due to the super easy any fast Retrieval of screenshots with notes pays for Cloudapp on its own.
  • The reduction in text only miscommunication between our in-house and virtual team has sped up "accurately" completed tasks at least 30%
We have used more screen grab/screenshot technologies than I care to remember. Many had one or two things that worked fairly well. the problem was having to annotate, adjust and edit out sensitive information using multiple programs just took too long but I thought I had no other choice. I am so thankful that I took the time risk on Cloudapp that has changed my mind, the efficiency of communication within my business, team members and third party services.
1
As of right now I am the only user of the cloud app because I am the owner and the only one that delegates out the tasks However I've had such a great experience using this tool I'm strongly considering adding at least five more members to my account. Even though I'm the only one who actually uses it my entire team benefits from this awesome tool.
5
Not including myself the business owner I currently have a total of five in-house team members that am considering including into my license. Up until now my in-house team members along with my virtual team members have been corresponding back and forth with me via the screen grabs that I take and annotate. The rest of my team members are asking questions and commenting via email or Skype on my screenshots
  • First and foremost explaining in clear detail what exactly we are looking for when dealing with programmers outside of the US where verbal and text communication is challenged.
  • Answering a support question from a team member via an annotated screenshot as opposed to several paragraphs within an email.
  • Giving clients a visual representation of a problem that we have to deal with in the user interface of 3rd party program or service
  • Taking quick screen grabs of information during a life webinar.
  • Taking snapshots of progress being made on a task.
  • Entering an entire email of questions with just one annotated screenshot.
  • When CloudApp has the video capture portion of their tool working properly I'd like to answer questions via video and voice instead of screenshots only.
  • As soon as CloudApp has the video capture portion of their tool working properly It would be nice to replace Screen Cast for the video screen capture that we do.
  • I also think it be nice to take video screen captures of how to videos to share with my in-house and virtual team members.
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Yes
CloudApp Has replaced 2 of their competitors named "Awesome Screenshot" along with a very easy to use software named "Grab." unfortunately I do have to still use "Awesome Screenshot" for times that I need to take one shot of an entire page from top to bottom however I hope that cloud apps as this feature in the near future so I can delete Awesome Screenshot from my chrome browser.
  • Product Features
  • Product Usability
It is difficult to decide between product features and product usability being that no matter how many features a tool like Cloudapp has if they are not easy to use they will not be used however if a tool like Cloudapp has too few features we would constantly be looking for the "greener grass" of a competing product with more features.
I'm not sure I understand this question 100% but I will answer what I think you are asking here.
If I had to change my evaluation of Cloudapp I may give it a bit more praise in order to show my true appreciation for the tool. I hope Cloudapp understands no matter how great they make their tool it'll never be perfect to anybody and it done an amazing job so far.
(My father says asshole clients like that won't be happy in heaven!)
My only reasons for any feedback that may not sound like praise or appreciation is Inso that I may help Cloudapp destroy their current and future competitors.
  • Implemented in-house
No
Change management was minimal
In my particular usage case organizational change management had very little to do with my business's implementation of the CloudApp tool, therefore we had no take away lessons regarding change management other than the standard and continual reminder to keep a sharp eye out for what is easier, bigger, better, faster, cheaper etc. (I hope this answers your question correctly)
  • Just at first knowing where to quickly launch the application on my Macintosh. Launching any app from within the application tab on a Mac can take too long. Luckily I stumbled across the Cloudapp icon in my very top toolbar
  • Only at first understanding the +GIF and the +play icons and how they were different
  • Getting the screen video record to work anyway I had assumed it would.
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
No
In my own opinion I don't see much need for a premium support option being that Cloudapp just about always works. I may be interested to a point if the video capture portion of your tool's could compare to something like "Screen Cast" however I don't think cloudapp has meant to focus too hard on that side of the online tool industry.
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
No
As mentioned, the forethought that went into the user interface itself qualifies as exceptional customer support being that there is virtually no need for customer support. it seems nowadays sass companies are pumping out virtually uncontested shelf hosted bot software that is adjusted on the fly as members complain about the poor quality and net effect.
  • The ability to retrieve past screenshots with a fairly good size thumbnail image
  • The ability to annotate and highlight portions of the screenshot after it has been taken. - a.k.a. edibility
  • The quick and easy access to the tool within my very top toolbar of my Mac OS operating system.
  • I believe the access to download a screenshot or video to my hard drive could be a bit easier.
  • I am not sure if this has happened to other users but I have had trouble accessing screen capture videos. I've even had a very important one delete itself or at least not to be accessible to me anymore.
  • I do believe it is extremely cumbersome having to take multiple screen grabs of a long webpage that require scrolling and then have to stitch them back together in a different program like Photoshop in order to annotate one image.
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
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