CloudApp

CloudApp

About TrustRadius ScoringScore 7.8 out of 100
CloudApp

Overview

Recent Reviews

Rather use loom over CloudApp

5 out of 10
March 15, 2022
CloudApp was used to share screen recordings or screenshots with product and development to address bugs. Whenever we would see an issue …
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Verified User
Contributor

Excellent for screensharing

10 out of 10
August 21, 2019
As a public engagement group, we use volunteers to deliver our activities. As we are growing quickly, we don't always have time to sit …
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Verified User
Director

CloudApp for Customer Support

9 out of 10
March 07, 2019
Our Support Team uses CloudApp to take GIFs, videos, and screenshots to send to our clients and to use in our knowledge base articles. …
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Verified User
Manager

Huge timesaver!

10 out of 10
September 18, 2018
We use CloudApp every single day to share screenshots with each other. Primarily to provide feedback on work and provide instructions to …
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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Pro

$10.00

Cloud
1 Seat

Team

$20.00

Cloud
2 Seats

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.getcloudapp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is CloudApp?

CloudApp is an instant video, image, and screen capture platform for professionals. The vendor says CloudApp is the fastest way to record and embed video, GIFs, screencasts and marked up images throughout business workflows (e.g. software development, design, customer success, support, sales, marketing).

Additionally, the vendor says CloudApp also makes it super quick and easy to share with others, whether you are a freelance designer, web developer, software engineer, customer service professional, or a startup founder. Every file the user creates is safely and securely stored in the cloud, and accessible via the vendor’s native Mac and Windows Apps, or shareable on the web through unique, secure and password protected cl.ly short links.

CloudApp Features

  • Supported: GIF Capture
  • Supported: Annotate Screenshots
  • Supported: Video Screen Recorder
  • Supported: Instant File Sharing
  • Supported: Search (By Object, Text, and Image)

CloudApp Screenshots

Integrations

CloudApp Integrations

CloudApp Competitors

CloudApp Customer Size Distribution

Consumers30%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%

CloudApp Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported LanguagesEngish

Comparisons

View all alternatives

Frequently Asked Questions

What are CloudApp's top competitors?

Snagit, Vidyard, and Dropbox are common alternatives for CloudApp.

What is CloudApp's best feature?

Reviewers rate Support Rating highest, with a score of 9.1.

Who uses CloudApp?

The most common users of CloudApp are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (100)

Ratings

Likelihood to Renew (1)

9.1
91%

Usability (2)

8.2
82%

Support Rating (4)

9.1
91%

Implementation Rating (2)

8.2
82%

Reviews

(1-25 of 28)
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March 24, 2022

Capable Screen Recorder with Powerful Annotation Tools

Arpad Szucs | TrustRadius Reviewer
Arpad Szucs
Brand Designer | UI, UX & Visual Designer
WhiteX.Design (Design, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

CloudApp is great and does the job well, but there are other well-established products/services that bring the same value for a lower subscription price. This is especially important for small teams or startups. Given the fact it has all the important features, bigger companies will be very satisfied with it. Individuals and small teams might find other solutions more affordable, while getting the same features.
March 22, 2022

CloudApp has a lot of potential. But it needs to improve the video editing functionality.

MS
Matt Surls
Sales Engineer
Qualtrics (Computer Software, 1001-5000 employees)
Score 4 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I use cloudapp for 2 main use cases: 1. To create recordings to be sent to prospects and teammates 2. To create gifs to be sent to prospects, or be used in slide decks It's great for sales people or anyone who creates demos. However, I believe there is a lot of room for improvement. The app and the web tool are not exactly in sync.
March 21, 2022

Takes Screenshots to the Next Level!

Verified User
Employee in Marketing
Oil & Energy Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team.
March 16, 2022

Easy to use and quick to consider

Verified User
Engineer in Information Technology
Information Technology & Services Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

In terms of client meetings or any presentations we need some ice-breaker and informational contents to be displayed that can be short animation videos or edited screenshots or links to directly upload and who will give all the minor details of the product which is to be explained so CloudApp is the best app to get the content displayed like in any site we liked some informational content or animation we can easily get that animation in the form of video and add to our presentation slides to look more innovative and also the editing part to portray the details is so good.
November 20, 2019

Outstanding screen recorder software that has the potential to improve how you communicate with your team!

Veronika Baranovska | TrustRadius Reviewer
Veronika Baranovska
Inbound Marketing Manager
Sendible (Internet, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Personally, CloudApp ticks all the boxes when it comes to a screen recording and productivity tool. These are the most popular ways I use it (at work and home):
  • Take screenshots of "marketing done well" and industry news and share with the team on Slack.
  • Take screenshots of essential information and store it in notes.
  • Review short copy by taking a screenshot and using annotations to highlight where changes could be made.
  • Review a website page by following the same steps above to highlight the desired structure to the product designer.
  • Record a GIF of our new product feature to share in a newsletter or blog.
  • Record a GIF to record a user journey and share with the support team.
  • Record a short video to explain how to access/find stuff.
... and the list goes on!
November 07, 2019

Perfectly simple - don't mess with it.

James Kayten | TrustRadius Reviewer
James Kayten
Design-Innovation
smallfavor studio (Design, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It's very useful for taking a series of events that lead up to some problem that needs to be clearly documented to explain! It's a simple app that does a few things well. Please don't keep 'improving' it until one must wade through all manner of cute but unneeded features
August 21, 2019

Excellent for screensharing

Verified User
Director in Corporate
Education Management Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

CloudApp is perfect for anyone that wants to share what they have on screen. For us, the sharing of training techniques and points of interest have been made much more simple using this. The cloud storage is particularly useful, and although the process could probably be simplified slightly, it is still a worthwhile investment of time and resources.
June 29, 2019

Simple, intuitive sharing

Andrew Clark | TrustRadius Reviewer
Andrew Clark
Chief Growth Officer
Visible.vc (Computer Software, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

CloudApp is such a simple, straightforward tool for capturing and sharing screenshots, gifs, and screen recordings. It's very easy to grab those items, annotate them, and share them with your team and with external folks as well. The beauty is really in its simplicity—you never feel like you're interrupting your workflow while you do it.
You're likely not going to use CloudApp to create professional-quality screen sharing videos or gifs, but for quick shares with team members, prospects, customers, etc, I've never seen anything else as good or easy to use.
May 15, 2019

Say "YES!" to CloudApp with Me!

Christopher Page, MBA | TrustRadius Reviewer
Christopher Page, MBA
Digital Marketing Consultant
LaunchGo, LLC (Internet, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

CloudApp is a core tool that every marketing team, development team, or customer support team should have in their application stack. It's been a tool I use throughout the week in various communications (clients, as well as partners). It's been helpful for troubleshooting issues I run into with my software, but also extremely helpful for sending changes I'd like to see done to websites to my developers. A great tool to cut down on miscommunication about visual changes needed to things. It's also a great tool to record training videos. You can easily share a specific part of your screen and walkthrough how a task needs to be done, or how a program works.
December 15, 2018

Strong, Lightweight Capture and Sharing Solution

J.P. VanderLinden | TrustRadius Reviewer
J.P. VanderLinden
Director Of Operations
EmberTribe (Marketing and Advertising, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you're a remote team or have remote clients and plan to be sharing images or short captures on a regular basis CloudApp is the best option I've found thus far. It's lightweight, focuses on doing one thing well, and makes "let me show you" come to life much more realistically.
November 30, 2018

CloudApp Saves My Business Time, Focus, Pain, and Money

Daniel DiGriz | TrustRadius Reviewer
Daniel DiGriz
Founder, Digital Ecologist® — Marketing, Messaging, & Education
MadPipe (Marketing and Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

CloudApp is a utility-level tool (essential)—as essential as copy and paste; as essential as bookmarking a URL. It should be a native app to an OS like Mac OSX. While it's not a high powered image management or image editing tool, its functions are about the fastest tasks we perform reflexively and repeatedly throughout the day. I have 5-7 calls per day and in 3 of those I'll share a search result, chart, image, image crop, or other image via CloudApp. It's too fast not to use—faster than explaining something, and far faster than download/right click/attachment options. Most of the time spent is waiting for the other person to get/open the email if they don't have Slack or a cell in hand to text them.
August 06, 2018

An easy way to share screenshots and quick screen recordings

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Have you ever seen a design error on a site, a typo on the page, something a little wonky, but don't know how to explain it in words? With CloudApp, all you have to do is take a screenshot, make an annotation, and share. It's as simple as that. Or if you're reporting an error, and a developer wants the error to be recreated for documentation, you don't have to use a heavyweight screen recording software. You just record the issues and share - all in the cloud.

This may not be appropriate for formal situations, but for your team and among the more casual clients, it should work just fine.
August 02, 2018

An incomplete and unstable product from a company that doesn't deliver on promised new features

Tim Colling | TrustRadius Reviewer
Tim Colling
President
A Servant's Heart Web Design and Marketing - Online Marketing & SEO for Those Who Serve the Elderly (Marketing and Advertising, 11-50 employees)
Score 1 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

There are free apps that do a better job than CloudApp, so it is never the most appropriate solution in any situation.
June 25, 2018

CloudApp = ROTI Return On Time Investment

Phillip Guye | TrustRadius Reviewer
Phillip Guye
Co-Founder & Chief Strategist of MindGame Marketing
MindGame Marketing Inc. (Marketing and Advertising, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I think CloudApp is most suited for people working within a team and looking to reduce the amount of miscommunication that commonly occurs within "text only" descriptions. I also think that Cloudapp is an amazing solution for easy cloud storage of desktop and online visuals where notes alone would skip too many smaller details, however CloudApp is no replacement for video screen capture in any way shape or form being that I had trouble with retrieving a video that only consisted of only 20 minutes of video screen capture.
June 05, 2018

Great app, outstanding compared to others.

Verified User
Technician in Product Management
Internet Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

it's well suited to share screenshots from the computer, but not from the phone. It'd be great (now that we can't have shared clipboard between mac and iPhone) if you can have an iOS application to take a screenshot, upload it to the app and get the link just there, and use it in the mac.
May 25, 2018

Useful daily tool

Verified User
Partner in Marketing
Marketing and Advertising Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

CloudApp works really well in team settings where you are reviewing a website or other marketing materials and want visuals to show specific examples. I have also found it easy to make notes on the screenshot to point out something. I prefer to use it when I'm not downloading the file to my computer because that takes an extra step, but it's not hard.
May 24, 2018

CloudApp makes tutorials creating become a fun task

Diep Bui | TrustRadius Reviewer
Diep Bui
Inbound Marketer
eJOY English (E-Learning, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I think CloudApp is best used when we create a guideline or app tutorials. It's also helpful when we need to explain something in a team, especially when the team is not at the same place. But it's not suitable for marketing materials as the marketing content needs to be attractive, polished.