About TrustRadius Scoring
Score 7.8 out of 100


Recent Reviews

Rather use loom over CloudApp

5 out of 10
March 15, 2022
CloudApp was used to share screen recordings or screenshots with product and development to address bugs. Whenever we would see an issue …
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Excellent for screensharing

10 out of 10
August 21, 2019
As a public engagement group, we use volunteers to deliver our activities. As we are growing quickly, we don't always have time to sit …
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CloudApp for Customer Support

9 out of 10
March 07, 2019
Our Support Team uses CloudApp to take GIFs, videos, and screenshots to send to our clients and to use in our knowledge base articles. …
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Huge timesaver!

10 out of 10
September 18, 2018
We use CloudApp every single day to share screenshots with each other. Primarily to provide feedback on work and provide instructions to …
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is CloudApp?

CloudApp is an instant video, image, and screen capture platform for professionals. The vendor says CloudApp is the fastest way to record and embed video, GIFs, screencasts and marked up images throughout business workflows (e.g. software development, design, customer success, support, sales, marketing).

Additionally, the vendor says CloudApp also makes it super quick and easy to share with others, whether you are a freelance designer, web developer, software engineer, customer service professional, or a startup founder. Every file the user creates is safely and securely stored in the cloud, and accessible via the vendor’s native Mac and Windows Apps, or shareable on the web through unique, secure and password protected short links.

CloudApp Features

  • Supported: GIF Capture
  • Supported: Annotate Screenshots
  • Supported: Video Screen Recorder
  • Supported: Instant File Sharing
  • Supported: Search (By Object, Text, and Image)

CloudApp Screenshots


CloudApp Integrations

CloudApp Competitors

CloudApp Customer Size Distribution

Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%

CloudApp Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported LanguagesEngish


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Frequently Asked Questions

What are CloudApp's top competitors?

Snagit, Vidyard, and Dropbox are common alternatives for CloudApp.

What is CloudApp's best feature?

Reviewers rate Support Rating highest, with a score of 9.1.

Who uses CloudApp?

The most common users of CloudApp are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings




(1-25 of 28)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Manpower Efficiency: taking a quick screenshot of something allows for me to free up time for other activities that need more of my time
  • Sometimes, it isn't always more efficient when it takes time to log in or reset the app to take the picture I want it to
  • It allows sales to receive leads faster, and easier: we add the screenshots to our Salesforce database, so we have a record
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • The cost to buy and use in bit more than the output I got so far
  • The features and user friendly UI this app provided is worth using it and getting more contents sharing done in less time
  • The business criteria has met with the use of this app well
Andrew Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
  • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
  • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
  • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
Christopher Page, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Cut down on screen sharing calls required
  • Improved customer satisfaction due to fewer emails/calls required to review issues/changes required
  • Decrease manual time spent training since videos can easily be recorded & stored
  • Save $ on storage by having files, images, videos stored on CloudApp
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Our customers rave about our customer service because we always go above and beyond to provide not only an explanation but images or videos too. They really enjoy the quick gifs for process related questions. This helps with customer retention and product adoption.
Daniel DiGriz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It saves me roughly 2hrs/month in C-level labor.
  • It saves resource costs for storing large images or images of varying and unpredictable sizes in communication tools.
  • It speeds conversations, making them more effective, saving a few hours/month with other stakeholders.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The amount that I paid for it, I feel that it's paid for itself over and over and over multiple times, if for one reason, and that's time saved. If I have one app that does it all, quickly, and efficiently, that's my positive ROI.
Phillip Guye | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • As a business owner the ROI of time savings is very difficult to calculate into dollars however Cloudapp has cut a conservative 40+% out of my having to explain issues in detail to my team.
  • The ROI of time savings is due to the super easy any fast Retrieval of screenshots with notes pays for Cloudapp on its own.
  • The reduction in text only miscommunication between our in-house and virtual team has sped up "accurately" completed tasks at least 30%