Skip to main content
TrustRadius
MSP360 Managed Backup

MSP360 Managed Backup

Overview

What is MSP360 Managed Backup?

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

Read more
Recent Reviews

We love it.

10 out of 10
March 15, 2022
I'm a small MSP with 30 or so clients. We needed an alternative to Ahsay and eventually found Cloudberry, which is now MSP360. Since …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is MSP360 Managed Backup?

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://hubs.ly/Q013d3Zx0

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

9 people also want pricing

Alternatives Pricing

What is Veeam Data Platform?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Rewind Backups?

Rewind from Third Blink Software in Ontario (dba Rewind) is a service that protects the data that is driving your ecommerce and small to midsize businesses, focusing on backing up data that lives in the cloud – specifically in apps like Shopify, BigCommerce, and QuickBooks Online.

Return to navigation

Product Demos

MSP360 Managed Backup 5.2: New Backup Format, GFS, Restore Verification, Deduplication, and more

YouTube

Office 365 Backup and Google G Suite Backup with MSP360 Managed Backup

YouTube

What’s New in MSP360 Managed Backup 4.7

YouTube

Getting Started with Remote Deploy in MSP360 Managed Backup

YouTube

Backup to Amazon S3 with MSP360 Managed Backup

YouTube

Office 365 Backup and G Suite Backup: Getting Started with MSP360 Managed Backup

YouTube
Return to navigation

Product Details

What is MSP360 Managed Backup?

MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

MSP360 Managed Backup Features

  • Supported: File backup
  • Supported: Image-based backup
  • Supported: Desktop backup
  • Supported: Server backup
  • Supported: Windows backup
  • Supported: macOS backup
  • Supported: Linux backup
  • Supported: VM backup
  • Supported: SQL server backup
  • Supported: Office365 backup
  • Supported: Google Workspace backup
  • Supported: MS Exchange backup
  • Supported: Immutable backups
  • Supported: System restore
  • Supported: Item-level restore
  • Supported: Backup to AWS, Wasabi, B2; local backup
  • Supported: Centralized management
  • Supported: Rebranding

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages

MSP360 Managed Backup Videos

This video demonstrates how to start the first backup in MSP360 Managed Backup. This video shows how to create a company, assign a user to it, install the solution and create a backup plan.
The new backup format in MSP360 Managed Backup is out – with a number of features to make data protection job faster and easier. This video provides an overview of the main changes.

MSP360 Managed Backup Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesInternational
Supported LanguagesGerman, Dutch, English, Spanish, French, Magyar, Italian, Chinese, Netherlands, Norwegian, Polish, Portuguese, Russian, Turkish, Japanese

Frequently Asked Questions

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

Acronis Cyber Protect, Carbonite Endpoint, and Carbonite Safe are common alternatives for MSP360 Managed Backup.

Reviewers rate Support Rating highest, with a score of 8.4.

The most common users of MSP360 Managed Backup are from Small Businesses (1-50 employees).

MSP360 Managed Backup Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)10%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(50)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users recommend trying the free trial of Cloudberry Backup to test out all the features and supported storage providers. They suggest using the software for advanced users who have specific backup customization requirements, as well as for online businesses looking to manage databases and create backup copies. The software is considered cost-effective when compared to other options and has received high recommendations for its ability to perform restores, handle backup programs, and track backups. Users find the software easy to use with excellent functionality, making it a suitable choice for detailed and professional backup management. The integration with external hosting services enhances its capabilities. It is suggested to try the trial version before purchasing a license and compare it with other similar options in the market. Additionally, users recommend testing Cloudberry Backup with Amazon S3 for reliable cloud backup. While there might be some initial work involved in setting up storage, users find that the lower cost and improved performance justify this effort compared to alternative backup solutions. The quality of the product has left users impressed, especially those who have had positive experiences with other Cloudberry freeware products in the past.

Attribute Ratings

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
Donald Mascola | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent dashboard to view backup status across the enterprise
  • Easy to set up and install
  • Backup agent is not resource intensive on the hardware
  • Dashboard items are sometimes inconsistent
  • Customer service and support
  • Monitoring website can be slow to load and render data
Score 10 out of 10
Vetted Review
Reseller
  • Flawless integration with AWS
  • Quick and reliable local restores from a NAS
  • Always being updated and keeping up with current backup trends and standards
  • OUTSTANDING and prompt support when it's needed the most
  • MSP360 continues to update their products all the time and any suggestions are seriously reviewed and if validated it is updated in the next release
Score 8 out of 10
Vetted Review
Reseller
  • Easy restore
  • Easy to use interface
  • Cost effective
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
Score 10 out of 10
Vetted Review
Verified User
  • Backup of Files with muliple version, be it by number or by date
  • Supporting the many different scenarios that our clients can have
  • Backup of information that is already on Office365 or GSuite
  • Real time support, like with a Chat for priority 1 tickets/problems
  • Support for different SQL Databases
  • MSP management for all the data types/ jobs
February 25, 2022

MSP360 Managed Backup

Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Management console
  • Deployment software
  • Communication
  • Each client I setup I have to fumble through the creation of a data bucket with the backend provider (Wasabi in my case). I havent found a clean way to reproduce that. (This may be a function of my lack of education and not a lack of features with the software.)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Super easy interface.
  • Quick setup.
  • Can save to really any cloud storage without issue.
  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
  • Using the software could be simpler. There are many configuration options in backup plans that can be confusing.
  • Sometimes errors occur in backups of hyper-v VMs that disappear on their own as if the software were problematic.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It's easy to set up.
  • The file restore process is simple.
  • Lots of variety in backup stores.
  • The errors are hard to decipher.
  • I have had to contact CloudBerry multiple times for assistance.
  • Updating the appliance multiple times due to performance issues.
November 06, 2018

Cloudberry Backup Rocks!

David Judice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
  • None that I have found.
Steve Putnam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • A wide array of choices for Backend storage - We use Amazon, Google, Backblaze and Wasabi
  • Flexible Retention policies - We keep data/versions locally for one year, at Google for 90 days, and at Amazon for 30 days.
  • Extremely low price point allowing us to charge prices that are competitive with Mozy and provide fully managed backup services
  • Extremely powerful central management console allowing us to monitor, edit, and run backups and restores for all client devices from any computer or mobile device
  • Reporting of summarized historical Backup activity by the client is weaker than it could be. Cloudberry has reached out via their Customer Forum to gather requirements and preferences, indicating that they are aware that it needs additional development
  • The hybrid backup implementation is powerful (Local backup with data sent to Cloud afterward) but lacks the ability to have different retention periods for each destination
Return to navigation