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MSP360 Managed Backup

MSP360 Managed Backup

Overview

What is MSP360 Managed Backup?

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

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Recent Reviews

We love it.

10 out of 10
March 15, 2022
I'm a small MSP with 30 or so clients. We needed an alternative to Ahsay and eventually found Cloudberry, which is now MSP360. Since …
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Pricing

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What is MSP360 Managed Backup?

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://hubs.ly/Q013d3Zx0

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

MSP360 Managed Backup 5.2: New Backup Format, GFS, Restore Verification, Deduplication, and more

YouTube

Office 365 Backup and Google G Suite Backup with MSP360 Managed Backup

YouTube

What’s New in MSP360 Managed Backup 4.7

YouTube

Getting Started with Remote Deploy in MSP360 Managed Backup

YouTube

Backup to Amazon S3 with MSP360 Managed Backup

YouTube

Office 365 Backup and G Suite Backup: Getting Started with MSP360 Managed Backup

YouTube
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Product Details

What is MSP360 Managed Backup?

MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

MSP360 Managed Backup Features

  • Supported: File backup
  • Supported: Image-based backup
  • Supported: Desktop backup
  • Supported: Server backup
  • Supported: Windows backup
  • Supported: macOS backup
  • Supported: Linux backup
  • Supported: VM backup
  • Supported: SQL server backup
  • Supported: Office365 backup
  • Supported: Google Workspace backup
  • Supported: MS Exchange backup
  • Supported: Immutable backups
  • Supported: System restore
  • Supported: Item-level restore
  • Supported: Backup to AWS, Wasabi, B2; local backup
  • Supported: Centralized management
  • Supported: Rebranding

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages

MSP360 Managed Backup Videos

This video demonstrates how to start the first backup in MSP360 Managed Backup. This video shows how to create a company, assign a user to it, install the solution and create a backup plan.
The new backup format in MSP360 Managed Backup is out – with a number of features to make data protection job faster and easier. This video provides an overview of the main changes.

MSP360 Managed Backup Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesInternational
Supported LanguagesGerman, Dutch, English, Spanish, French, Magyar, Italian, Chinese, Netherlands, Norwegian, Polish, Portuguese, Russian, Turkish, Japanese

Frequently Asked Questions

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

Acronis Cyber Protect, Carbonite Endpoint, and Carbonite Safe are common alternatives for MSP360 Managed Backup.

Reviewers rate Support Rating highest, with a score of 8.4.

The most common users of MSP360 Managed Backup are from Small Businesses (1-50 employees).

MSP360 Managed Backup Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(50)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users recommend trying the free trial of Cloudberry Backup to test out all the features and supported storage providers. They suggest using the software for advanced users who have specific backup customization requirements, as well as for online businesses looking to manage databases and create backup copies. The software is considered cost-effective when compared to other options and has received high recommendations for its ability to perform restores, handle backup programs, and track backups. Users find the software easy to use with excellent functionality, making it a suitable choice for detailed and professional backup management. The integration with external hosting services enhances its capabilities. It is suggested to try the trial version before purchasing a license and compare it with other similar options in the market. Additionally, users recommend testing Cloudberry Backup with Amazon S3 for reliable cloud backup. While there might be some initial work involved in setting up storage, users find that the lower cost and improved performance justify this effort compared to alternative backup solutions. The quality of the product has left users impressed, especially those who have had positive experiences with other Cloudberry freeware products in the past.

Attribute Ratings

Reviews

(1-14 of 14)
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Score 10 out of 10
Vetted Review
Reseller
As an MSP, this is the standard backup solution that we use for all of our clients. We solve our client's backup and disaster recovery needs by providing both local and cloud backup solutions. We have used the cloud image to spin up a server in AWS when their system was down, awesome customer feedback. ZenaIT (www.zenait.com) works closely wth our clients and their backup / restore needs.
March 15, 2022

We love it.

Score 10 out of 10
Vetted Review
Verified User
I'm a small MSP with 30 or so clients. We needed an alternative to Ahsay and eventually found Cloudberry, which is now MSP360. Since switching to them, everything has been great. The software just works. Updates always have new and better features. The price is perfect. My only complaint is that the backup software doesn't send an alert if it is uninstalled. After the software is uninstalled, the backup log will register one less backup. That is the only way to tell. This doesn't perfectly fit our compliance model, but it's not grounds to switch products.
Score 8 out of 10
Vetted Review
Reseller
The MSP360 Backup is the go-to tool for Managed Services Providers in the IT world of small and medium-size companies because it is cost-effective, simple to implement, and covers the top customer's needs and wants. Also, it has a very comprehensive list of backup plans and options, making it easy to cover the most common scenarios in our market space.
Score 10 out of 10
Vetted Review
Reseller
We use MSP360 Managed Backup to support our client's data retention needs. From basic file/directory backups to full images, MSP360 covers all areas of our needs for data management and has a very versatile platform that allows us to direct data to any number of locations with the granular flexibility of any number of backup options.
February 25, 2022

MSP360 Managed Backup

Score 10 out of 10
Vetted Review
ResellerIncentivized
I am a reseller/consultant. I have about a dozen clients on this backup solution, several of which require HIPAA compliance. All of these clients are either brand new businesses and this is their first brush with a backup solution, or we are replacing their current backup solution for one that is more reliable and economical than what they are currently using.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We had a client that was using an old unitrends system, but they kept running out of local storage space, and kept having to remove backups just so backups could run. We wanted a good AWS compatible option, and MSP360 was that option. We use this to run backups nightly and run straight into AWS Glacier storage.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My company uses it to back up client files on a daily basis. It helps us restore files when they are deleted. We are able to quickly set up a backup and monitor it as it runs overnight. We are able to protect company files and assist our clients in case they are ever crypto locked or have bad hardware.
November 06, 2018

Cloudberry Backup Rocks!

David Judice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
CloudBerry is a great solution to backup a server or workstation to either the cloud, locally or both. I installed it on two servers a couple of years ago and have had VERY good results with it. I backup those servers both locally to an in-house NAS and to AWS for offsite cloud backups. This software is very easy to configure and use. Love it!
Steve Putnam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize CloudberryLab Managed backup Services to handle the cloud backups for our clients. 100 companies, with a total of 150 Machines/licenses. We utilize MBS to back up our client data and machine images to both Google and Amazon Cloud Storage services as well as to local USB/NAS drives. Having client-side encryption as well as redundant backup locations at a reasonable price point makes Cloudberry MBS the ideal solution for SMB clients such as ours.
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