Overview
What is Cloudingo?
Cloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.
A great tool for admins!
Cloudingo - duplicate merging and address standardization for a non-profit
Cloudingo is one of the best and most important tools I use!
Save Time & Keep Salesforce Data Clean with Cloudingo
Cloudingo is a great solution for cloud-based Salesforce.com data deduplication
Why Cloudingo was the choice for me...
Dedup with Cloudingo
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $83 per month
Product Demos
How to improve Salesforce data quality - Cloudingo demo
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Cloudingo?
Cloudingo Video
Cloudingo Competitors
Cloudingo Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(24)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Cloudingo is a highly effective tool for data governance in Salesforce, providing users with the means to clean up and manage their leads, contacts, and accounts based on case history. According to users, Cloudingo stands out as a more advanced and user-friendly solution compared to other options available on the AppExchange. With Cloudingo, users are able to merge duplicate records effortlessly and ensure that leads are converted to contacts within the appropriate account. The software offers a single dashboard view that allows users to assess the quality of data in their CRM and perform individual or group merges and conversions. By keeping the CRM clean, Cloudingo enables sales and marketing departments to focus on outbound marketing without worrying about dirty or outdated data.
Many users have expressed their appreciation for how Cloudingo has helped them tackle large volumes of duplicate records, including accounts, contacts, and leads. The software's import wizard allows for efficient de-duplication and importation of new record lists, eliminating cumbersome manual vlookups. System administrators of Salesforce find Cloudingo particularly valuable for handling extensive data cleaning and deduping tasks related to contacts and accounts. In addition, non-profit organizations frequently utilize Cloudingo to identify and merge duplicate contact records, especially in grant programs where applicants often create duplicates or internal staff inadvertently generate duplicates.
Cloudingo's address cleaning and standardization modules are instrumental in updating address records within Salesforce, ensuring precision when sending physical mail to clients. Moreover, the software's capacity to identify and remove duplicate email addresses ensures that outbound marketing emails reach the correct recipients. However, it is worth noting that while Cloudingo can automate the deduplication process for leads, manual handling is required for accounts and contacts to avoid any potential data loss issues. Overall, Cloudingo has gained popularity among users as a reliable solution for maintaining data integrity within Salesforce while streamlining operational efficiency.
Powerful Automation Engine: Many users have found the automation engine in Cloudingo to be extremely powerful, allowing them to configure the software to handle a large number of fields and perform different actions based on the master record.
Unique Visualization of Problem Areas: The unique visualization of problem areas in Cloudingo, using a dashboard concept with tiles, has been appreciated by users. This clear and intuitive way to analyze data and identify potential duplicate records has been highly valued.
Implementation of User Suggestions: Users have praised Cloudingo for its innovative approach to incorporating user suggestions. They have been impressed that the company implemented every suggestion and even added additional features that users hadn't thought of.
Slow processing speed: Some users have mentioned that Cloudingo is slow, especially when it comes to mass cleaning records. They have expressed frustration with the lack of quick processing power, which can impact their productivity.
Lack of trust in automated processes: Several users have expressed a lack of trust in the set up of the Cloudingo platform to conduct deduping or converting without human supervision. They feel uncertain about relying solely on automated processes and prefer having human oversight to ensure accuracy and avoid errors.
Inadequate onboarding and training: Users have found the onboarding and training process for Cloudingo to be lacking. They mention having to figure out many functionalities and 'rule' settings on their own, which can be time-consuming and frustrating.
Users of Cloudingo have provided several recommendations based on their experiences with the product. Some of the common recommendations include:
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Running merge scenarios in a full sandbox before committing to live automation. This allows for a better understanding of how Cloudingo will handle duplicate accounts and ensures data integrity.
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Pairing Cloudingo with data.com for better coverage. By combining the capabilities of both tools, users can achieve more effective data cleansing and management.
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Creating multiple search filters and reviewing records before merging. This approach allows for a more thorough evaluation of potential duplicates and reduces the risk of unintentionally merging incorrect records.
In addition, users find Cloudingo to be a powerful de-duping tool that is worth the investment. They appreciate its ability to clean up duplicate accounts, import new leads, and provide quick and easy setup. The customer service and support from Cloudingo's team are also highly regarded by users.
Attribute Ratings
Reviews
(1-3 of 3)The organization also uses the address records in Salesforce to send physical mail to their clients. We also use Cloudingo's address cleaning/standardization modules to update address records (to automatically update road to Rd, or pobox to PO Box, for example).
- Duplicate merging
- Address cleaning/standardization
- Searching for duplicate records
The most useful scenario I have found is for merging duplicate contact records. I find it very helpful that the software "lines up" suspect records and it is easy to manually set individual fields as the master field. The biggest headache is when I've found Salesforce records that I know to be duplicates, but the Cloudingo filters I have set up do not pick them up. I haven't found a way to identify individual records and tell Cloudingo to merge them.
- Merging duplicate contacts to prevent clients from getting paid multiple times
- Easily mass updating address records to prevent returned mail and to look more professional on printed mailings
I also use Dataloader.io, for small scale updates. This is a free online tool that connects to Salesforce and is ideal for mass updates. However, there is a 10k monthly record update limit.
The interface is fairly intuitive, especially compared to DemandTools.
Cloudingo is one of the best and most important tools I use!
- Filter creation. I can create de-dupe filters on any and every field on our account, contact, and lead records. It has great built-in operators for the filters as well. Like URL, name cleaned, case sensitivity, spaces removed, etc.
- Imports. I LOVE that I can import new records and de-dupe at the same time. Saves so much time!
- Cost. The standard package has so much functionality and is priced very fairly. You get a ton of value for the price.
- Lead to contact merges/dedupes, and lead to account conversions. Leads can be matched to existing accounts and can be merged with contact duplicates. Cross-object merges and conversions are super powerful.
- Custom object de-dupes.
- Support is GREAT! Always super quick to respond, very knowledgeable, and very helpful!
- I wish there were a few more merge operators. You can set merge rules based on "equals", "oldest date", etc., but there is no "contains" operator.
- Hard to use. The platform is just very complex. Not sure how you'd get around this though since this type of mass action is very involved.
- The price difference between the standard package and the pro package is a very big jump. But it has to be since the pro uses a REST API.
- I have used it to clear out tens of thousands of duplicate records.
- I have used it to import about 100 thousand records while de-duping at the same time.
- The time saved is immeasurable.
Why Cloudingo was the choice for me...
I am the Salesforce admin by default. I enjoy technology and I like thinking about better ways to do things. Cloudingo has allowed me to clean up our data to a point where we can actually think about outbound marketing and not be worried about doing so.
- The automation engine is extremely powerful. I have over 500 fields on some objects and I want to do different things with that data depending on what the master record is. I was able to configure Cloudingo do all this. i.e. set it and forget it and I just get an emailed report.
- Visualization of the problem areas is completely unique. Cloudingo has a dashboard concept with tiles and those tiles represent ways of looking at the data and potential duplicate records.
- Innovate - every suggestion I've given them they have implemented and then some. Cloudingo really pushes the pace and I am always thankful when new releases come out because they put in cool stuff that I would have never thought of.
- I would love to have a multi-user mode. I realize this very difficult though given I as an admin can see records my peers cannot.
- We literally cut our data size in half and were able to drop extra storage we were paying for with Salesforce.
- Our case managers now have a lot more confidence not only when reaching out to people but I have more confidence in the reporting that I can after the fact.
- It's much faster to identify problem areas in the data when we import lists now and we're able to quickly auto-merge.
- The ability to import lists that we get and dedupe them as they come in.
- Automation - we simply don't have the time to keep the data clean so we rely on Cloudingo to be the watchdog (almost like having anti-virus). It just runs in the background and alerts of us anything that fell out of scope (i.e. exception cases). For example, there is a case when I want human eyes on the records and I was able to add that as part of the automation settings.
- Cloud-based - I don't want our staff using their machines' resources to dedupe. They are used to Salesforce and the cloud-model and it is much faster to bring them up to speed if stay within that paradigm.
- Mass Update - Often times we'll find cases where things should have been structured better in our data. For example, we might combine two pick lists into one. With Cloudingo we're able to go and touch all those records and update them accordingly.
- Address Validation - we do a lot of mailings and with address validation built in - it is pretty slick to just automate that whole process through one vendor.
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Implemented in-house
- We didn't hit any issues
- Dashboard & File Creation
- Exportable Reports
- Import Wizard
- Import wizard is a little hard to use from a small laptop screen
- Automation engine is a little hard to configure from a small laptop screen