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Clover

Clover

Overview

What is Clover?

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an…

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Recent Reviews

TrustRadius Insights

Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design …
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Pricing

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Subscription

$9.95

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.clover.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Clover Flex Demo | How Clover Flex works

YouTube

How to turn on Clover Station Pro demo by CSI Works

YouTube

Clover Pom-Pom Maker Review & Demo by Diana Sullivan

YouTube

Clover Mini Demo

YouTube

Cute Kanzashi Flower Tutorial (Clover Kanzashi Flower Maker demo)

YouTube

Clover mini 2nd gen | Demo | How Clover mini works? | Clover mini tutorial

YouTube
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Product Details

What is Clover?

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.

Clover Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(36)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design of the Clover hardware. Users have been able to smoothly transition to cashless transactions with the combination of Clover hardware and Bypass software. The Clover hardware, known for its reliable performance in credit card transactions, has gained popularity among merchants.

Clover's security features and efficiency have significantly improved payment system management, resulting in faster deliveries and increased attention from customers. Prior to adopting Clover, businesses had limited visibility into their transactions and lacked enhanced functionality and increased security. With the implementation of Clover as a payment terminal at retail locations, business owners now have access to secure credit card processing and back-office management functions.

Moreover, Clover has proven to be versatile in its applications. It serves as a POS system in various settings such as Country Markets & Cafes, family restaurants, outdoor markets, and online ordering for curbside pickup and global shipping. The system's user-friendly interface allows for easy order creation, saving customer details, and seamless transition to payment with the help of additional credit card reader and receipt printer.

Furthermore, Clover offers CRM features that allow businesses to add customers to email lists and send them information about new offerings and sales. This functionality helps businesses stay connected with their clientele and increase customer engagement.

In terms of payment processing services, BluePay plays a vital role as the back-end merchant processor for credit card and electronic check payments. It provides reliable and fast settlement of donations for non-profit organizations while offering reasonable fees and comprehensive reporting for auditing and reconciliation purposes. BluePay also serves as the payment gateway for point-of-sale, B2B, and B2C websites across various product divisions.

Overall, Clover, in conjunction with Bypass software, has proven to be a valuable asset for businesses seeking an affordable and effective POS system. From enhancing functionality and increasing security to providing reliable payment processing services, Clover has become a significant step forward for merchants. Users have praised the quality of the Clover hardware and its seamless integration with Bypass software, though some have expressed concerns about the support provided.

Reliable and Eye-catching Design: Users consistently praise the product for its reliable and eye-catching design, which has helped attract attention. Many reviewers have mentioned how the design of the product stands out and catches their eye.

Ease of Use: The ease of use is highly highlighted by users, who find it extremely easy to navigate and operate the devices. Numerous reviewers have specifically mentioned how user-friendly and intuitive the system is, making it a breeze to use.

Satisfaction of Merchants: Merchants express high levels of satisfaction with the product, reporting very few complaints. Multiple reviewers have mentioned that they are highly satisfied with the performance and functionality of the system, praising its reliability in meeting their business needs.

Outdated Design: Many users have expressed their concern about the design of the product, stating that it should be improved to avoid looking outdated in the near future. Some reviewers feel that the current design may not age well and could benefit from a more modern look.

Poor Customer Service: Several reviewers have voiced their dissatisfaction with the customer service, suggesting that it needs improvement. Users have mentioned having to figure out many things on their own, indicating a lack of support or guidance from the customer service team.

Confusing App Interface: A number of users find the apps within the 'more tools' app unclear and difficult to understand. They struggle with navigating and comprehending these apps, which hinders their ability to utilize all available features effectively.

Users have made several recommendations for improving the Clover system based on their experiences. The three most common recommendations are:

  1. Improve stability and reliability by addressing occasional crashes and the need for reboots.
  2. Enhance printing functionality, especially for businesses where printing is a priority.
  3. Add more shortcuts and convenience features to streamline workflows and improve efficiency.

By addressing these recommendations, Clover can provide a more stable and reliable experience for users, enhance its printing functionality, and continue to offer convenience through additional shortcuts and convenience features.

Attribute Ratings

Reviews

(1-10 of 10)
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