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What is Clover?

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an…

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TrustRadius Insights

Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design …
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Product Demos

Clover Flex Demo | How Clover Flex works


How to turn on Clover Station Pro demo by CSI Works


Clover Pom-Pom Maker Review & Demo by Diana Sullivan


Clover Mini Demo


Cute Kanzashi Flower Tutorial (Clover Kanzashi Flower Maker demo)


Clover mini 2nd gen | Demo | How Clover mini works? | Clover mini tutorial

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Product Details

What is Clover?

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.

Clover Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design of the Clover hardware. Users have been able to smoothly transition to cashless transactions with the combination of Clover hardware and Bypass software. The Clover hardware, known for its reliable performance in credit card transactions, has gained popularity among merchants.

Clover's security features and efficiency have significantly improved payment system management, resulting in faster deliveries and increased attention from customers. Prior to adopting Clover, businesses had limited visibility into their transactions and lacked enhanced functionality and increased security. With the implementation of Clover as a payment terminal at retail locations, business owners now have access to secure credit card processing and back-office management functions.

Moreover, Clover has proven to be versatile in its applications. It serves as a POS system in various settings such as Country Markets & Cafes, family restaurants, outdoor markets, and online ordering for curbside pickup and global shipping. The system's user-friendly interface allows for easy order creation, saving customer details, and seamless transition to payment with the help of additional credit card reader and receipt printer.

Furthermore, Clover offers CRM features that allow businesses to add customers to email lists and send them information about new offerings and sales. This functionality helps businesses stay connected with their clientele and increase customer engagement.

In terms of payment processing services, BluePay plays a vital role as the back-end merchant processor for credit card and electronic check payments. It provides reliable and fast settlement of donations for non-profit organizations while offering reasonable fees and comprehensive reporting for auditing and reconciliation purposes. BluePay also serves as the payment gateway for point-of-sale, B2B, and B2C websites across various product divisions.

Overall, Clover, in conjunction with Bypass software, has proven to be a valuable asset for businesses seeking an affordable and effective POS system. From enhancing functionality and increasing security to providing reliable payment processing services, Clover has become a significant step forward for merchants. Users have praised the quality of the Clover hardware and its seamless integration with Bypass software, though some have expressed concerns about the support provided.

Reliable and Eye-catching Design: Users consistently praise the product for its reliable and eye-catching design, which has helped attract attention. Many reviewers have mentioned how the design of the product stands out and catches their eye.

Ease of Use: The ease of use is highly highlighted by users, who find it extremely easy to navigate and operate the devices. Numerous reviewers have specifically mentioned how user-friendly and intuitive the system is, making it a breeze to use.

Satisfaction of Merchants: Merchants express high levels of satisfaction with the product, reporting very few complaints. Multiple reviewers have mentioned that they are highly satisfied with the performance and functionality of the system, praising its reliability in meeting their business needs.

Outdated Design: Many users have expressed their concern about the design of the product, stating that it should be improved to avoid looking outdated in the near future. Some reviewers feel that the current design may not age well and could benefit from a more modern look.

Poor Customer Service: Several reviewers have voiced their dissatisfaction with the customer service, suggesting that it needs improvement. Users have mentioned having to figure out many things on their own, indicating a lack of support or guidance from the customer service team.

Confusing App Interface: A number of users find the apps within the 'more tools' app unclear and difficult to understand. They struggle with navigating and comprehending these apps, which hinders their ability to utilize all available features effectively.

Users have made several recommendations for improving the Clover system based on their experiences. The three most common recommendations are:

  1. Improve stability and reliability by addressing occasional crashes and the need for reboots.
  2. Enhance printing functionality, especially for businesses where printing is a priority.
  3. Add more shortcuts and convenience features to streamline workflows and improve efficiency.

By addressing these recommendations, Clover can provide a more stable and reliable experience for users, enhance its printing functionality, and continue to offer convenience through additional shortcuts and convenience features.

Attribute Ratings


(1-10 of 10)
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Score 9 out of 10
Vetted Review
Verified User
We use Clover terminals and scanners as part of the purchase of a food and beverage point of sale system called Bypass. One of the main reasons we selected Bypass was because of the quality of the Clover hardware and how clean and sharp the design looks. The Clover hardware, in conjunction with the Bypass software, allowed us to go cashless in our building from day one!
  • Reliable
  • Eye catching design.
  • Ease of use.
  • Continue to work on the design. What is fresh today can look stale in the near future.
  • Continue to work on reliability and dependability.
  • Better cable management between the terminal and the peripherals.
Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
September 15, 2021

Clover POS Review

Score 10 out of 10
Vetted Review
We use Clover to run credit cards. We have a demo version set up in-house and we resell it to many merchants. Only the integrations department uses it, but we have been using it for years. Clover is a very popular option for our merchants and everyone seems to love it. The only issue we ever get is the support not being very helpful.
  • Easy to use
  • Devices look very nice
  • Merchants love it; very few complaints
  • Customer service could use some improvement.
  • Apps inside the "more tools" app are very unclear.
  • Dashboard is a little difficult to understand.
The ease of using Clover is amazing. The smaller ones are basically a phone that runs cards and the bigger ones are just tablets that run cards. The printers are also very easy to get hooked up. The P550 printer has contactless pay which everyone loves. They have almost anything any merchant could ask for.
Robert Ford | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Clover as a payment terminal at our 5 retail locations. It allows us to easily and securely process credit card transactions while having back-office management functions.

Prior to Clover, we were using a 10 key pin pad and a processor that gave us no back-office visibility of transactions, no employee controls, no enhanced functionality, and no increased security.
  • Ease of set up with one or multiple locations.
  • Ease of use from day to day functions to reporting to transaction investigations.
  • Simple and adaptable functionality with access to the tablet or the portal.
  • Intuitive back office management portal
  • Focus functionality on retail use and not broad based with focus on food services
  • Build a turn table into the countertop unit so both the employee and customer can use the tablet
  • Offer color choices in units (white is not always friendly with long term use)
Clover works well in retail but it is based on foodservice use. So, there is some functionality that can be confusing and features that have to be ignored. For example, it contains orders and refers to these in payment details. Retailers don't generally create orders and use the tablet for card transactions. On the other hand, these functions can be adapted so they are not used and not visible to employees.
Score 9 out of 10
Vetted Review
Verified User
Thanks to the security and efficiency provided by Clover we can manage our payment system in a faster and more automated way, by using their electronic devices we have significantly improved the speed of our deliveries and the boost it generates to the attention of potential customers. The customer service was always friendly and helped us in different occasions with problems that we could not solve, in addition to maintaining a virtual guide during all the steps of the process of adaptation to the company. Sometimes they were slow to attend and it was a bit annoying because you always expect good service, but when they did attend they always provided solutions. Clover has been for us a big step forward, with their devices we could have a plus of novelty in our business, in addition to the reliability of its operations keeps us constantly informed with accurate reports, although you must learn to use correctly to avoid errors that hinder the experience and can generate changes in accounting that can then be very annoying.<div><br></div>
  • Clover's POS system and its line of point-of-sale devices guarantees secure money transactions, allowing our customers to place their orders and payments quickly through any available means, promoting self-service and generating a positive impact on customer service.
  • Because Clover devices are based on Android, their interface and functionality is very similar to that of current cell phones, highlighting a greater ergonomics when using the software for both consumers and users.
  • Clover integrates in its operation an inventory control system that is updated in each transaction, this allows the user to have more attention in the replenishment of stocks, thus helping to avoid the inventory losses and allowing to calculate in real time the profitability and rotation of the product instantly.
  • One of the things I liked least about Clover is that from the first moment you have to use one of their electronic equipment, and generate a contract that in the future is very expensive to abandon, however we still continue with the service.
  • Clover could have a greater number of tools for small companies, because the ones it has are intended for large companies, it can generate that small companies can not finish using each tool of the software in question.
  • The operating system is already a bit old, based on Android 4.4 can present failures and moments of slowness when it is overloaded, which increases waiting times and makes us have to restart the devices constantly, this after a constant time in use.
Clover is a very useful tool for places where a product is going to be offered on a constant basis, as it allows you to manage inventories, order requests and the collection system efficiently, keeping billing and income information up to date. It is suitable for the addition of new products, allowing the customer to see different items at any time, and through a touch screen can take their order, make changes or simply make payment using their credit card quickly and securely. I don't see it working well in a company with few workers, because of the capacity of the functions that Clover has, they won't be able to take advantage of them correctly and will end up making limited use of it.
Score 10 out of 10
Vetted Review
Verified User
Clover is used for point-of-sale at the retail location, as well as at booths and tables for outdoor markets. The online ordering feature is also used for curbside pickup of apparel items, and for online orders that are shipped globally. Clover also provides CRM features that we make use of for adding users to an email list if they opt-in, and sending them information about new offerings and sales.
  • Great integration with third-party payment processors.
  • Lots of additional features like the ability to add promotions and discounts.
  • Clover has features for gathering customer feedback.
  • Clover Stations and Clover Mini are well-built and well-designed.
  • Clover is aimed at restaurants so many of the features do not make sense for an apparel retail store.
  • Price is an area where Clover could improve in order to match the prices its competitors offer.
  • Could have better onboarding and tools for small businesses.
  • Clover is more complicated to set up and do the initial configuration since there are more options. This isn't bad per se, but it can be overkill for some small businesses.
Clover is perfect for restaurants, as well as any customer-facing company (whether a restaurant or other retail, etc.) that has multiple employees thanks to its shift management. Clover is great when you are trying out different promotional offers and discounts as well, such as happy hours at restaurants. It is less appropriate for a small business with very few employees, or a sole proprietorship, which might not use all the extra features Clover has to offer.
Score 8 out of 10
Vetted Review
Verified User
Clover is used at my family restaurant, Divine Curry. It is a POS (point of sale) system used to record orders and collect payment. It is a white tablet on a stand that comes with Clover software hosted on the Android 4.4 operating system. The highlight of the system is their proprietary software with which you interact thought the touch screen. When you set up the Clover system, a representative comes and helps you input your restaurant menu into the system and gives you basic training on how to add future items. The software allows you to create orders for dine-in, takeout, or delivery, and all customer details that you enter are saved for future reference. You can easily go from any order to payment, which is supplemented by an add on credit card reader and receipt printer. In our case, we use the receipt printer to print orders for the kitchen as well as a receipt for the customer. All transactions are saved and can be viewed in the Clover portal on their website, which we used to do some analysis on the busiest times of the day and best selling items. All in all, Clover is a great POS system, with polished user experience, and helpful features.
  • User experience
  • Payment transactions
  • Customer support
  • Old operating system
  • Limited features
  • Limited reporting
Clover is suited for someone looking for an all in one, easy to use, point of sale system for a small business such as a restaurant. You have to train your employees on how to do the basic functions and most of the activities are remedial if you have used a smartphone before. I don't think it would be so appropriate for large retail stores because it's not fast enough to handle high demand and many items.
February 13, 2020

Does What You Want It To

Score 6 out of 10
Vetted Review
Verified User
Our organization used BluePay as our sole credit card processor for receiving donations as a non-profit. At the time we began using them, they were the only processor available to work with Bloomerang, our previous CRM.
  • Detailed transaction reports
  • Robust transaction search feature
  • Customer service
  • Internal communication and organization
BluePay certainly got the job done. Our transactions were processed. But the layout of their two sites (BluePay and CardPointe) and the customer service confusion between the two was challenging to navigate. We also found that their follow up communication was lacking. They even failed to get back to us multiple times regarding their own rented equipment, and we were unable to return an item to them until nearly a year later. And we were never charged even for the initial rental. That was just one example of how their internal communication and organization were lacking.
Ben Flemming | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We used BluePay as our back end merchant processor to handle credit cards and electronic check payments. It serviced payments for all departments across our organization, but only our accounting team interacted with it. BluePay provided reliable, fast settlement of donations for our non-profit with very reasonable fees and pretty good reporting to facilitated auditing and regular reconciliation.
  • Reporting: We were able to find pretty much exactly the info we needed to be grouped as we needed it.
  • Payment processing: This is what they do!
  • Fees could have been lower; we negotiated to a lower rate with another company.
  • BluePay was well suited for handling our payments. We went with BluePay because it was tied to our CRM at the time, and of the options, it offered ACH payment processing with a flat transaction fee rather than a percentage. It does its core function very well.
  • We do not rely on BluePay as a CRM to capture and store information about our donors/customers, however.
Kirsten Rodriguez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We currently use Clover in our Country Market & Cafe as our POS system to handle sales, generate reports, and track inventory. Our accounting department is then able to use the data generated to keep track of the numbers and the Retail Manager is able to decide what to order based on how sales are going.
  • Clover has an excellent POS system with several add-on pieces of equipment available. Many many features to fit all business needs
  • Very easy to use, and even has an online login where you can edit inventory and settings, as well as get real time reports
  • Inventory control, offline mode, and customer information storage are also wonderful tools to help you keep up with your business
  • Reports! The reports are great!!
  • Pricing and contracts. When we first decided to use Clover we were required to use their equipment and have a contract. Their monthly fees are a bit high
  • Customer service needs some improvement. A lot of what we have learned we figured out on our own.
  • You have to use their equipment. They don't have an app you can put on any device
Clover is good if you are going to have consistent business all year long, wish to have inventory control, and have a reliable internet connection. We also use it in our cafe, which is great because you can customize things and print an "order" receipt, which is what the chef uses to make the order. It definitely needs to be in a stable environment with an actual table or counter.
May 25, 2018

Excellent Move

Score 8 out of 10
Vetted Review
Verified User
BluePay is used as our payment gateway for our point of sale, B2B, and B2C websites for all product divisions.
  • BluePay has been very responsive when we've had questions and gone out their way to make sure that users understand the answers that are given.
  • During our cut over to BluePay we found that there were reports that our users were used to having that didn't have an equivalent on BluePay's site. Our account rep went above and beyond to make sure that our users had the information that they needed by having custom reports sent on the schedule that we determined.
  • Overall our interchange rates are much lower with BluePay than they were with our previous gateway provider.
  • Customizable reporting would be great.
  • Giving users more latitude for search functions to be able to better research issues for customers
BluePay has been great for our company's needs and is viewed as an improvement over our previous gateway provider. BluePay bought the software provider that we use for many of our online sales applications but it's disappointing to find that very little has been done to integrate BluePay's software/hardware offerings with the products that we've previously had installed. It would be really great to see the enhancements trickle down to previously existing products.
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