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CMiC Construction Platform

CMiC Construction Platform

Overview

What is CMiC Construction Platform?

CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.

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Recent Reviews

9 years with CMiC

8 out of 10
December 15, 2023
Incentivized
CMiC is used by FCL for tracking activities on commercial construction projects in Field and managing financial tasks in Enterprise. …
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Very happy

10 out of 10
December 15, 2022
Incentivized
Replaced 10 to 20 different software packages, each with its own database, with one application in one database, optimize time, It is much …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 39 features
  • RFI tools (89)
    7.7
    77%
  • Collaboration & approvals (94)
    7.2
    72%
  • Document sharing (88)
    5.9
    59%
  • Jobsite reports (87)
    5.8
    58%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is CMiC Construction Platform?

CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

22 people also want pricing

Alternatives Pricing

What is Procore?

Procore is a project management software designed specifically for the construction industry. Procore is cloud-based and allows unlimited users per instance, so that construction team members and stakeholders can all access project information and documents.

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.1
Avg 7.7

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

6.3
Avg 7.5

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.5
Avg 7.6

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.3
Avg 8.1

Construction Project & Field Management

Features related to collaboration between construction management and project execution (e.g. the office and the job site, general contractors and subcontractors)

6.3
Avg 7.4

Estimating

A set of tools and applications that allow contractors to forecast, track, monitor, and adjust the cost of building a structure. Cost estimates are used by project owners to determine the scope and feasibility of a project, and also for budget allocation. Contractors also use cost estimates when deciding whether or not to bid on a project and for bid creation.

6.1
Avg 8.2
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Product Details

What is CMiC Construction Platform?

CMiC intelligent construction platform.

Purpose-built for the construction industry, the CMiC construction platform includes a suite of software applications that power E&C businesses for a broad range of customer segments, with capabilities for financials & accounting and managing human & capital assets, with the goal of ensuring efficient project management and flawless project delivery.

CMiC software is architected on a single database platform that offers companies and users a single source of truth for business needs, streamlined workflows across the enterprise, the ability to run analytics to visualize data, and a consistent user experience. The single database platform for construction enables the different modules to connect seamlessly, and allows data to move freely. This helps provide simplified workflows, visibility & transparency and better decision making for construction executives.

CMiC Construction Platform Features

Construction Project & Field Management Features

  • Supported: Plan distribution & viewing
  • Supported: Plan markups & sharing
  • Supported: Document sharing
  • Supported: Issue tracking & punchlists
  • Supported: Photo documentation
  • Supported: Jobsite reports
  • Supported: RFI tools
  • Supported: Collaboration & approvals
  • Supported: As-built drawings
  • Supported: Mobile app
  • Supported: Submittal design and management
  • Supported: Checklists
  • Supported: Meeting Minutes
  • Supported: Specifications
  • Supported: Change orders

Estimating Features

  • Supported: Takeoff tools
  • Supported: Job costing
  • Supported: Cost databases
  • Supported: Cost calculator
  • Supported: Bid creation

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Data exportability

CMiC Construction Platform Screenshots

Screenshot of CMiC FIELDScreenshot of CMiC AnalyticsScreenshot of CMiC Drawing ManagementScreenshot of CMiC FIELD

CMiC Construction Platform Videos

CMiC Construction Platform Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, Middle East, South East Asia
Supported LanguagesEnglish

Frequently Asked Questions

CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.

Procore, Acumatica, and Viewpoint Vista are common alternatives for CMiC Construction Platform.

Reviewers rate Data exportability highest, with a score of 8.1.

The most common users of CMiC Construction Platform are from Mid-sized Companies (51-1,000 employees).

CMiC Construction Platform Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)68%
Enterprises (more than 500 employees)32%
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Comparisons

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Reviews and Ratings

(180)

Attribute Ratings

Reviews

(26-50 of 96)
Companies can't remove reviews or game the system. Here's why
Steve Kostick | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
CMiC does a poor job providing implementation support, and anyone implementing needs to invest in a third party such as Palmer or Tilson to assist in the process to get it over the finish line.

Support after is adequate but is slow on critical items requiring help from management at CMiC to get the issues across the finish line.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Everything comes at a cost. The free online support service is good, but not all trainers are efficient. It is common for trainers to be unable to answer questions that don't follow their script. General support offered throughout the implementation was not present at all until a project manager was hired to take over our file. The work generated by the project manager is not worth the price in our opinion.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is pretty user-friendly once you have everything set up. Because of how complex the whole process is, there is a lot that has to go into setting up all of the software specifications for your business, but once you work through that the whole process becomes much more streamlined, communication is better, and the ability for project managers to see the overall project from a documentation standpoint is better.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
When we began this transition, it seemed the support team was not on top of what CMiC could do. It seemed there were not many people that could research the problems we were coming up against.

Now, they have added more people and have trained them to find the problems we come up with. When one team cannot find a solution, they do give it to the upper team that can search more in-depth to find a solution. The top tier team is the IT designers that have to come up with solutions. They are all getting much better at finding solutions to our problems.
July 27, 2020

CMiC Review

Score 2 out of 10
Vetted Review
Verified User
Incentivized
They generally don't figure out the issue. We have many outstanding tickets. I have been kicked out of CMiC in the middle of posting invoices and invoices have been "lost." When this happened (several times), support took too long to resolve so we had to enter the invoices through AP, which causes many problems.
Kathy Hogeveen | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
They do try. However, we have numerous cases that have gone on for months without the original challenge being dealt with. We've been very frustrated with quick answers that have led to several back-and-forth conversations only to point the support person back to the original challenge. We gave them a lot of grace considering the numerous versions of the software they were supporting. However, their support delays have cost our company a lot of money.

In 2020, it is time for online chat support or at least a phone number. The current support system is ineffective.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
There is a support email that we can send in our questions and bugs to address. The usual turnaround for solutions are typically more than a week or depending on the extensiveness of the bug. Updates seem to be done every few years as well which results in new bugs arising and new integration for all staff.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
It is non-existent! I searched their website for training tools, even resorted to Youtube looking for other user help ( which there is very little). I went to CMIC website called the phone number left a message to never receive a callback, asked my company IT person who our contact was, and was told we do not have one. Worst customer service I have ever experienced.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support is an area that can be improved. All support is done through tickets and attachments, with an occasional phone call mixed in. Answers are often movie snips or manuals for work done by the customer. Support is also not available 24/7 like other places. When you do have issues, there is automation so you know it's being processed.

The people that work in support are friendly and knowledgeable, but the overall delivery could be improved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
So far we have been very happy with the increased capability of the software. We are still working with the CMiC implementors to customize our setup as we fully transition the CMiC, but they have been very responsive and are helping us work out solutions for our unique needs. This platform will simplify the process of collaborating between departments as well as other vendors, subcontractors, and clients.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
They are quick to respond to tickets. Once problems are identified, it takes too long for solutions to be implemented unless the mission is critical. It seems that issues on the enterprise side get all the attention because they have to deal with money but solutions for the Field and Document management side are slow to come.

This past Thursday we noticed a flurry of tickets being closed with incomplete answers or non-answer answers like the techs were being pressured to reduce the number of open tickets
July 02, 2020

CMiC Review

Score 2 out of 10
Vetted Review
Verified User
Incentivized
I give it this rating because I think it works very well for some things. The things it works well for are checklist management, photo management, and document management. The thing I do not like it for is drawing viewing/management. It is very slow and not very efficient/advanced. We are continuing to roll it out for more features so hopefully; it will perform well for these.
June 29, 2020

Newbie at CMiC

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We do have an in-house IT manager who reaches out to CMiC when we have issues. The response he gets may not be immediate, but they do always follow up and are able to give an answer and resolve the issue at hand. With R12, we have had lots of questions
June 29, 2020

CMiC Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Needs improvement on 'simple' things that should already be simple to do. Sometimes when issues are taken to customer service they respond that things are working as intended.
June 28, 2020

Connectivity!

Kiersten Tuning | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
CMiC has an immense amount of resources and applicaitions to make your company succeed in its objectives. I believe in order to have the software run at its best the user needs to be invested in learning everything they can about the software. The software is only as good as the user.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The support portal is great and responsive. However, there are limited guides and help questions. Support is also limited by account management and programming. It takes a long time (usually months) to get anything fixed by programming.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Support is not really that great compared to other tools out there. I would expect better screen-by-screen helps accessible from the screen I am working in. Actual live support personnel are good to work with, but help tools within CMiC are severely lacking.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
After submitting a problem, they always come back with "do you have a screenshot?" Not every problem can be screen shot! And they have access to your system via the cloud so they need to start there instead of "throwing it back in your court". REALLY frustrating!
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