CrashPlan

CrashPlan

About TrustRadius Scoring
Score 9.2 out of 100
Code42 CrashPlan

Overview

Recent Reviews

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of CrashPlan, and make your voice heard!

Pricing

View all pricing

Standard

$6

Cloud
per user/per month

Premium

$9

Cloud
per user/per month

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.code42.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is CrashPlan?

Data protection in a cloud backup solution for businesses with up to 200 employees, providing:
  • External drive backup
  • Customer File Retention
  • Control how long we keep deleted files are kept

File Retention

With Crashplan’s pricing the user can protect external hard drives for no additional cost. If a drive is moved, CrashPlan will pick up where it left off the next time it is plugged in.

Restore Files from Any Computer

Restoration via desktop app or browser and no charge to restore files.

Data Security

256-bit AES data encryption at rest, configurable settings, and BAA available to support HIPAA compliance needs.


The solution also provides:
Dedicated Supportavailable by chat and email. Documentation always available.
Ransomware Recovery
Restore files to the latest versions without paying a ransom for them.

CrashPlan Features

  • Supported: Automatic, continuous data protection
  • Supported: Full visibility of all protected devices and data in a single dashboard
  • Supported: Self-service restore

CrashPlan Competitors

CrashPlan Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Comparisons

View all alternatives

Frequently Asked Questions

What is CrashPlan?

CrashPlan is a cloud backup solution from Code42 in Minneapolis, MN.

What is CrashPlan's best feature?

Reviewers rate Usability highest, with a score of 9.8.

Who uses CrashPlan?

The most common users of CrashPlan are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (140)

Ratings

Reviews

(1-25 of 82)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Review Source
Code42 CrashPlan is the perfect solution for small / medium sized businesses that require a cloud backup solution for key files. We have found that it's been great in that scenario, the issues come if you have too larger a selection of data, or any specific security requirements, that aren't built into the product by default.
April 21, 2022

Code 42 for the WIN

Matthew Dunn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have pushed out implementation to workstations by just sending an email invitation and no real interaction is required-users just need to follow simple install instructions and default settings are adequate for almost all situations. Server deployment is a bit more involved but I have made it work. Many servers have over 1TB of data and they can have trouble finishing a daily and initial backup due to network and internet restrictions.
April 07, 2022

Code42 Backup

Score 8 out of 10
Vetted Review
Verified User
Review Source
Overall, for the price of the service and the amount of data that you can backup, I think the service is great. It provides peace of mind knowing that my data is stored securely in the cloud.
Score 9 out of 10
Vetted Review
Verified User
Review Source
CrashPlan is a great solution for medium to large enterprises that want a standardized process for employee backups. It may not work as well for very small organizations that operate with a "bring your own device" setup. Overall, Code42 CrashPlan scales well, which makes it a good choice if you plan to deploy backups across multiple departments throughout your organization.
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is a great Cloud backup solution. The cost is low, the bandwidth is managed well within the application, and the footprint for the client on a machine is very small and provides a notification menu icon with info about what is happening now or very recently. This does not backup to anything locally, so if that is a requirement, it will not meet that need. It used to be able to backup from one machine to another remote machine at one time, but now it is only cloud-based.
Score 10 out of 10
Vetted Review
Verified User
Review Source
For a very simple off-site backup of files, Code42 CrashPlan works really well for us. I can't remember the last time it had an issue running in the background. Basically, I run most of our file backups to the server the app resides on. When those files are backed up to that location, Code42 backs up those files to the cloud. Super easy to retrieve anything or any dated version of a file.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Code42 is a very powerful and flexible online backup solution. The fact that it can backup network drives and back up to multiple locations is a feature not found in most competing solutions. In addition, Code42's encryption is best in class, with the ability to create long and complex encryption keys that even Code42 can't recover. Finally, Code42 keeps your backup archives indefinitely, which can be an invaluable resource for businesses large and small.

Unfortunately, Code42 is priced on the higher end compared to other solutions ($10/month/computer vs $50-$60/year/computer for competing services such as Backblaze). In addition, when Code42 (Crashplan at the time) discontinued their popular consumer line of backup services, a breach of trust with the company was created that has not been fully healed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Code 42 is best suited to backup local files on computers including mission-critical files where encryption, access, and security. Redundancy is possible with layers of extra security if needed. Anyone who keeps their photos or other personal information on a computer will greatly appreciate this. Removable media is unfortunately not always reliable. It works well in the cloud environment. It will also backup One Drive files! Probably the best feature is the unlimited backup space for files. Code42 does not do system image backups. This can be a problem in a business environment where restoring operating systems of workstations, files servers, and on-premises servers is a need.
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is a very affordable option. Some previous backup companies will charge you for additional storage and do not offer unlimited storage. This unlimited is needed for a fair price in order to save large photos and videos.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Code42 really works great if you aren't working with extremely large file sizes and are looking for a cloud backup solution. It's straightforward to implement and is very affordable. For smaller offices, backups are completed in a timely manner and are easier to migrate should you ever need to change servers. Support is available via phone or chat, which I like. For companies dealing with larger amounts of data (100s of GB), you may want to consider partnering Code42 with another product that allows data to be backed up locally. This would also allow flexibility in restoring data back onsite at a faster rate rather than waiting for large data files to be restored via the WAN. This is a consideration for any cloud backup solution, not just specific to Code42.
Michael Bartlett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
I use Code42 personally and resell to businesses with as few as two users. One business with 20 users has been a ransomware victim twice and we have recovered everything, files to databases, perfectly. I back up desktops, laptops, and servers, and use it for everything from inadvertent deletes to hardware failures. Backup is important but restores are critical, and the ability to see versions and intact archives and deleted files are well suited to any business that uses a computer. It's offsite and secure and runs in the background without consuming computer or bandwidth resources. I cannot think of any personal or business computer that doesn't need backing up, and off-site, encrypted, and secure archives that run without user intervention that not only allow restores but restoring from earlier versions is important for any scenario.
Liz Wade | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Code42 is great for individuals or small businesses who want to run large/unlimited backups at a low cost. The price coupled with great customer service make this a company I hope to stick with for a very long time. Be prepared for large backups to take a good deal of time to complete (though this will also vary dependent on your internet connection). If you find the desktop client to be underwhelming or confusing, just chat with an agent to resolve your issue.
Kenneth Hess | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I think for the money, there are better products. Code42 is a solid endpoint backup solution but it also comes with some hassles, such as the initial backup system resource problem. The portal is OK. It seems to require a lot of re-login and that's annoying. It is well-suited to an environment where there's not a lot of data to be backed up. If someone has multiple gigabytes, start the initial backup over the weekend to avoid user complaints.
Nathan Venno | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Backup and recovery of end-user computers - this product is a perfect compliment to your backup solution for your server/network backups. This will protect your users for a reasonable price with very little interference on your part. 'Install it and forget it' - once it in and running there really is nothing you need to do.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Almost anywhere that you want continuous backups. You wouldn't be able to backup a live database like Exchange. If you dump your database, you can back that up. I don't believe you would be able to restore a single email for instance. For backing up non database files, Crashplan is awesome.
Score 10 out of 10
Vetted Review
Verified User
Review Source
CrashPlan is perfect for any scenario, whether at home for personal use or in the office for corporate use. It has shaved down the amount of time we have spent implementing, maintaining, and upgrading by at least 50%. Users feel confident that their data is protected, and we feel confident on the technical side that we are well prepared for any device disaster.
Score 10 out of 10
Vetted Review
Verified User
Review Source
CrashPlan is a reliable, easy to use but very configurable data backup solution. It is an ideal choice for backing up users' data and even files on a file server, and not having to worry about tapes or other mediums. It's appropriate for anyone that needs to ensure their users' files are safe from everything from accidental deletion to ransomware. It is not a solution for bare-metal restore or for backing up/restoring individual database records since there are no agents that go along with it.
Score 9 out of 10
Vetted Review
Verified User
Review Source
[It is well suited for] backups for remote users who are not regularly in the home office with storage. Crashplan does a great job here. It was an issue that our company was facing for a long time and now appears to be in a great place.

I believe for those who rarely connect to a network and for those who have very slow network connections or have horrible connections in their home office, to begin with, it might not be the right solution. One employee who uses a hotspot out of his home rarely backs his files up [and] over a few months he has not done a full backup.
Rex Sarchet | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
CrashPlan is well suited for any size company. The license structure is such that you can easily add licenses as needed. We started out with our executive team and easily migrated to our entire remote associates. Very seamless and transparent. If someone is looking for a backup solution that is easy to use, easy to deploy and easy to administer, CrashPlan is perfect!
David Lo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
CrashPlan is well suited in small or large environments that require users to maintain a backup or if the company doesn't allow backing up to external storage devices due to security reasons. There's really no reason a person shouldn't be using CrashPlan as the application is very lightweight and it gives users peace of mind knowing that their data is safe.