Code42 (formerly CrashPlan) Reviews

131 Ratings
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Score 8.6 out of 100

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Reviews (1-25 of 77)

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February 26, 2020
David White | TrustRadius Reviewer
Score 7 out of 10
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Likelihood to Recommend

CrashPlan Pro works quite well for a cloud-based backup of data for recovery in the event of hardware failure or loss. CrashPlan Pro runs behind the scenes without requiring regular use interaction and does not interfere without software or computer uses by the user. CrashPlan Pro allows the user to select which files and folders are included and excluded from the cloud-based backup.
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October 14, 2019
Gail Dutchess | TrustRadius Reviewer
Score 10 out of 10
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Code 42 is best suited to backup local files on computers including mission-critical files where encryption, access, and security. Redundancy is possible with layers of extra security if needed. Anyone who keeps their photos or other personal information on a computer will greatly appreciate this. Removable media is unfortunately not always reliable. It works well in the cloud environment. It will also backup One Drive files! Probably the best feature is the unlimited backup space for files. Code42 does not do system image backups. This can be a problem in a business environment where restoring operating systems of workstations, files servers, and on-premises servers is a need.
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September 26, 2019
Craig West | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

This is a very affordable option. Some previous backup companies will charge you for additional storage and do not offer unlimited storage. This unlimited is needed for a fair price in order to save large photos and videos.
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June 15, 2019
Michael Bartlett | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

I use Code42 personally and resell to businesses with as few as two users. One business with 20 users has been a ransomware victim twice and we have recovered everything, files to databases, perfectly. I back up desktops, laptops, and servers, and use it for everything from inadvertent deletes to hardware failures. Backup is important but restores are critical, and the ability to see versions and intact archives and deleted files are well suited to any business that uses a computer. It's offsite and secure and runs in the background without consuming computer or bandwidth resources. I cannot think of any personal or business computer that doesn't need backing up, and off-site, encrypted, and secure archives that run without user intervention that not only allow restores but restoring from earlier versions is important for any scenario.
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August 01, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Code42 really works great if you aren't working with extremely large file sizes and are looking for a cloud backup solution. It's straightforward to implement and is very affordable. For smaller offices, backups are completed in a timely manner and are easier to migrate should you ever need to change servers. Support is available via phone or chat, which I like. For companies dealing with larger amounts of data (100s of GB), you may want to consider partnering Code42 with another product that allows data to be backed up locally. This would also allow flexibility in restoring data back onsite at a faster rate rather than waiting for large data files to be restored via the WAN. This is a consideration for any cloud backup solution, not just specific to Code42.
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January 20, 2019
Liz Wade | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Code42 is great for individuals or small businesses who want to run large/unlimited backups at a low cost. The price coupled with great customer service make this a company I hope to stick with for a very long time. Be prepared for large backups to take a good deal of time to complete (though this will also vary dependent on your internet connection). If you find the desktop client to be underwhelming or confusing, just chat with an agent to resolve your issue.
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January 19, 2019
Aaron Pinsker | TrustRadius Reviewer
Score 7 out of 10
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Likelihood to Recommend

Code42 is a very powerful and flexible online backup solution. The fact that it can backup network drives and back up to multiple locations is a feature not found in most competing solutions. In addition, Code42's encryption is best in class, with the ability to create long and complex encryption keys that even Code42 can't recover. Finally, Code42 keeps your backup archives indefinitely, which can be an invaluable resource for businesses large and small.

Unfortunately, Code42 is priced on the higher end compared to other solutions ($10/month/computer vs $50-$60/year/computer for competing services such as Backblaze). In addition, when Code42 (Crashplan at the time) discontinued their popular consumer line of backup services, a breach of trust with the company was created that has not been fully healed.
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November 09, 2018
Kenneth Hess | TrustRadius Reviewer
Score 7 out of 10
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I think for the money, there are better products. Code42 is a solid endpoint backup solution but it also comes with some hassles, such as the initial backup system resource problem. The portal is OK. It seems to require a lot of re-login and that's annoying. It is well-suited to an environment where there's not a lot of data to be backed up. If someone has multiple gigabytes, start the initial backup over the weekend to avoid user complaints.
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October 17, 2017
John Coxen | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

I would recommend CrashPlan for any organization that needs flexible and reliable backup where conventional backup technologies (backup to tape, etc.) are either not already in place or are impractical (e.g. remote workers).
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August 11, 2017
Nathan Venno | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Backup and recovery of end-user computers - this product is a perfect compliment to your backup solution for your server/network backups. This will protect your users for a reasonable price with very little interference on your part. 'Install it and forget it' - once it in and running there really is nothing you need to do.
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March 02, 2017
Alan Richtmyer | TrustRadius Reviewer
Score 10 out of 10
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CrashPlan is a reliable, easy to use but very configurable data backup solution. It is an ideal choice for backing up users' data and even files on a file server, and not having to worry about tapes or other mediums. It's appropriate for anyone that needs to ensure their users' files are safe from everything from accidental deletion to ransomware. It is not a solution for bare-metal restore or for backing up/restoring individual database records since there are no agents that go along with it.
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January 20, 2017
Cedric BARNET | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

I recommend CrashPlan to my friends, colleagues, customers and pretty much everybody that has data to back up on a computer or server. Their different plans (including free for local backups) are appealing for any scenario.
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October 28, 2016
Rex Sarchet | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

CrashPlan is well suited for any size company. The license structure is such that you can easily add licenses as needed. We started out with our executive team and easily migrated to our entire remote associates. Very seamless and transparent. If someone is looking for a backup solution that is easy to use, easy to deploy and easy to administer, CrashPlan is perfect!
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October 25, 2016
David Lo | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

CrashPlan is well suited in small or large environments that require users to maintain a backup or if the company doesn't allow backing up to external storage devices due to security reasons. There's really no reason a person shouldn't be using CrashPlan as the application is very lightweight and it gives users peace of mind knowing that their data is safe.
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October 07, 2016
Ken Bailey | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

With remote employees, CrashPlan allows us to build out a computer locally, restore data that has been backed up, and then deliver the machine to the user. This allows for minimal downtime for a user who is upgrading.

Another scenario is that data can be backed up and put on legal holds allowing for our legal department to control for any issues.

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August 31, 2016
Kayle Day | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

CrashPlan is great for any organization that is looking for a lightweight, but not light in feature, backup solution. There is no file sync, and there are lots of opportunity for visibility into what is being stored and where. Device refresh and restore is a breeze, and helpful in a time where Microsoft has left their Windows Easy Transfer tool in the dust for transitioning machines from Windows 7 to 10. CrashPlan is NOT a DLP tool, but has the potential to be. It's a little disappointing to have a tool that gives some insight, but not all of it.

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April 20, 2016
Leora &quot;Sparky&quot; Thomas | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

We're a small office of eight people and for us, it is ideal. It's simple enough to configure without requiring outside assistance, yet powerful enough to do the job of backup systems that cost way more.
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June 24, 2016
Samuel Laflamme | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

I believe that crashplan is really good on a normal computer. It may be less [suited] on our developers' computer as they don't play with the settings because they have a lot of small files. We tried it on a few servers and our tests were not conclusive.

It's very well suited for the computers of our sales and marketing teams who travel a lot.
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February 03, 2016
Michael Knight | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

As stated before, CrashPlan is a very automated and reliable means for backing up individual computers. It works on both Windows and Mac alike and encrypts all data being backed up. For the end-user, this product is second to none. The same can be said for IT departments but with the rollout issues that I mentioned before, caution should be applied.
Read Michael Knight's full review
May 25, 2016
Tyler Smith | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

I truly believe in CrashPlan as a product. I have had it save my hide more than a few times. We have had viruses hit and other software didn't even come close to restoring files required as CrashPlan did. Also it made all of our computer migrations extremely easy to do.
Read Tyler Smith's full review

What is Code42 (formerly CrashPlan)?

CrashPlan is a cloud backup solution from Code42 in Minneapolis, MN.
Categories:  Data Loss Prevention

Code42 (formerly CrashPlan) Features

Has featureAutomatic, continuous data protection
Has featureFull visibility of all protected devices and data in a single dashboard
Has featureSelf-service restore

Code42 (formerly CrashPlan) Competitors

Code42 (formerly CrashPlan) Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Free 30 Day TrialFree
Standard$6per user/per month
Premium$9per user/per month
EnterpriseContact sales team

Code42 (formerly CrashPlan) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone

Frequently Asked Questions

What is Code42 (formerly CrashPlan)?

CrashPlan is a cloud backup solution from Code42 in Minneapolis, MN.

What is Code42 (formerly CrashPlan)'s best feature?

Reviewers rate Usability highest, with a score of 9.8.

Who uses Code42 (formerly CrashPlan)?

The most common users of Code42 (formerly CrashPlan) are Mid-size Companies from the Information Technology & Services industry.