Overview
What is CrashPlan?
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
CrashPlan ticks a lot of the boxes but support lets it down.
A great and simple cloud backup solution
CrashPlan for the WIN
CrashPlan
Enterprise backups that easily scale across your organization
CrashPlan delivers piece of mind and speedy recovery
Crashplan Business is super simple and effective for our cloud backup strategy
CrashPlan cloud-based backup -- expensive but powerful
Great product for reliable backups at reasonable cost
CrashPlan the company safety net
Best file system back-up with excellent ROI
CrashPlan for all of your backup needs!
Cost Effective Flat Fee Backup Solution
CrashPlan- secure cost-effective online backup for home and business
CrashPlan, the best backup system on the market
Pricing
CrashPlan Essential
$2.99
CrashPlan Professional
$88
CrashPlan Enterprise
$108
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $2.99 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is CrashPlan?
- External drive backup
- Customer File Retention
- Control over how long deleted files are retained
File Retention
Restore Files from Any Computer
Data Security
CrashPlan Features
- Supported: Automatic, continuous data protection
- Supported: Full visibility of all protected devices and data in a single dashboard
- Supported: Self-service restore
CrashPlan Competitors
CrashPlan Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(149)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found the product to be extremely useful for project management, allowing them to easily track tasks, set deadlines, and monitor progress. This has been particularly beneficial for teams working on complex and time-sensitive projects. Customers have praised the product's collaboration features, which enable seamless teamwork, file sharing, and effective communication among team members. The ability to work together in real-time has significantly improved project efficiency and productivity. Additionally, reviewers have highlighted the product's robust reporting capabilities, which allow users to generate detailed reports and analyze project data. This feature has proven invaluable for tracking project performance and making data-driven decisions. Users have also appreciated the product's integration with other tools such as email clients and calendar applications, which streamlines task management and ensures seamless workflow. The customization options provided by the product have been highly valued by customers, as it allows them to tailor the software to their specific project management needs. Furthermore, reviewers have consistently mentioned the user-friendly interface of the product, making it easy for both experienced and novice users to navigate and utilize its features effectively. The availability of a mobile app has been particularly convenient for users who need access to their projects on the go. Additionally, customers have found the scalability of the product beneficial, as it accommodates the needs of both small teams and larger organizations. Finally, reviewers have praised the product's prompt customer support that offers helpful assistance when encountering any issues or questions. Users particularly appreciate this aspect as it enhances their overall experience with the product. Ultimately, users have reported that one of the most efficient features of the product is its task automation capability, which saves them valuable time and effort in managing repetitive or routine tasks.
Easy Deployment and Management: Users have consistently found the product to be easy to deploy and manage, making it convenient for administrators. Several reviewers mentioned that the setup process was straightforward and that they were able to configure the product in less than 30 minutes.
Complete Endpoint Protection: The complete endpoint protection provided by the product has been highly appreciated by users. Many reviewers highlighted how this feature is superior to relying on users to manually back up data, ensuring that important files are always protected.
Cloud Backup with Mobile Access: Users have praised the benefits of cloud backup offered by the product. They appreciate being able to back up their data even when they are out of the office, as well as having the convenience of accessing their files through a mobile app.
Cons:
- Java-based Program: Users have expressed dissatisfaction with the Code42 program being Java-based, citing increased resource usage, stability issues, and a clunky interface as drawbacks. Some users have reported crashes in the Java front end of the desktop program, requiring them to restart the service or their computer for resolution.
- Price and Trust Concerns: Several users have mentioned that they find Code42 to be more expensive compared to other backup services like Backblaze. The discontinuation of consumer options and the removal of the ability to back up to a remote machine on a different network have damaged trust between Code42 and its clients.
- Lacking Technical Support: The technical support provided by Code42 has been criticized for being lacking, with unclear support ticketing processes and limited phone support hours. Some users have expressed frustration with the level of assistance received when encountering issues with the software.
Based on user reviews, the following recommendations are frequently mentioned for CrashPlan:
-
Users suggest comparing CrashPlan to competitors to ensure better value and carefully evaluating their needs before making a decision. They advise considering alternatives like Backblaze and rsync before finalizing the choice.
-
CrashPlan's excellent support is highly recommended. Users suggest speaking with current Code42 users to gain insights into different use cases and understand how the product is utilized by other companies.
-
Users recommend implementing CrashPlan as soon as possible, especially for managing both Windows and Linux servers. They find CrashPlan to be a reliable and stable backup solution, making it suitable for both personal and business use.
These recommendations emphasize the importance of thorough evaluation, seeking opinions from other users, and taking advantage of CrashPlan's support for a successful implementation process.
Attribute Ratings
Reviews
(1-25 of 80)- A positive is that it has allowed me to implement a very cost-effective cloud backup point solution for multiple clients
- A negative is, in case you haven't got it yet... Support is consistently sub-par
A great and simple cloud backup solution
- extended backup retention
- Cloud backups
- Extra protection of key files
CrashPlan for the WIN
- Saved many hours of work recovering deleted files.
- Piece of mind that files are safe.
- Easy restoration process.
CrashPlan
- Knowing that my data is securely backed up is invaluable
- We have reduced the time that internal support spends on assisting employees with restoring from backups
- We have reduced the number of cases where important files have been irrevocably lost
- We have reduced our annual spend on enterprise backup software compared to previous solutions
CrashPlan delivers piece of mind and speedy recovery
- The cost is low enough that we can use it as a secondary backup solution without hesitation.
- Restoration is very easy, especially when a file or folder was deleted mistakenly.
- Downtime is costly, good backups really save a great deal of money.
- Low cost for peace of mind.
- The few times I've had to restore files, it would have been a huge deal if I didn't have this tool available to me.
- It is difficult to put a price on data security. While other backup options can be less expensive -- such as a local backup option that is one-time cost only, or a cloud-based solution that costs less per month - no other backup solution provides the same amount of features and flexibility as CrashPlan.
- CrashPlan's ability to keep your backup archive indefinitely is a huge feature that can be, at times, priceless.
- Clients that were using the consumer version of Crashplan at $60/year/computer faced a difficult choice when that service was discontinued- - stick with CrashPlan and pay more, but keep your existing backup archives, or move to a different solution that is less expensive, but start your backups over from scratch. This was a difficult and time-consuming choice for many clients, which negatively impacted every client's ROI.
Great product for reliable backups at reasonable cost
- Upload speed could use improvement.
CrashPlan the company safety net
- The program aids in data migration when users are having their equipment refreshed.
- The program has allowed for multiple issues to be resolved when data corruptions have occurred.
- Customer support is fantastic.
Best file system back-up with excellent ROI
- I have used Crash Plan as part of IT business management work where multiple companies backed up files. Restoration of the files is relatively straight forward. From this perspective, the return on the investment is at a minimum of 300%. IE - restoring an entire file or all files from a hard drive is worth every penny of the $10 per month.
- From the perspective of using Code42 for my business, I have restored files from an entire drive. Because I use redundancy, I was able to restore a QuickBooks file from Code42 that backed up the NAS attached to the workstation. These two scenarios alone make the ROI for our company priceless.
- The only negative is to be sure to pay attention when restoring files to a new computer or new OS install. It can be tricky and leave you with 2 computers "backing up" instead of one. If ignored, this can be a negative return of investment.
CrashPlan for all of your backup needs!
- You could spend thousands of dollars with other companies - But why, when Code42 can do fairly similar backups for the fraction of the price.
- If my local drives were to crash, the negative impact and expenses it would take to replace the 80,000 plus files and folders would be incomprehensible. Backup data is necesary if you have imporant files and folders that require security.
- Code42 backup backsup our files - especially on a server - once deleted it cannot be returned very easily - Thus, efficient pulling of the file is required to keep the business running efficiently - Able to pull the file back on line within minutes.
Cost Effective Flat Fee Backup Solution
- Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
- Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
- We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
- Ability to restore earlier versions- critical.
- Recovery of data lost in hard drive failures.
- Confidence in a secure offsite data store.
CrashPlan, the best backup system on the market
- Code42 allows me to keep my business safe, and, up & running. Hard drive failure is unfortunately common. I would not be able to conduct business - professional consumer photography - without a secure backup system in place.
- Code42 is the most affordable backup software on the market, so I am able to allocate my budget to other areas of my business. My previous backup system, SOS Online Backup, increased my monthly bill by 20x while reducing my storage from unlimited to 2tb.
- Maybe most importantly, Code42 provides me with peace of mind. As a small business owner, I cannot put a price on the satisfaction of knowing that my files are safely stored offsite.
- Again, the initial backup resource drain makes some systems practically unusable and we never got any resolution from support on the issue.
- It is a relatively minimal backup solution but has a lot of enterprise add-ons (at a cost of course).
- It was easy to deploy via script and only required one pass to install. I didn't have to manually install on any system.
Cost effective, easy to use and reliable endpoint backup.
- Our remote workers are fully protected from data loss. By locking down the backup client, they can't "accidentally" turn it off and put their files at risk. Also, we can track the current state of all backups through the administrative console so we know to reach out to anyone if problems develop.
CrashPlan Review
- Reduced downtime in the event of any data corruption
- Reduced downtime in the event of a device being lost or stolen
CrashPlan - save your data and your ass
- Your ROI on this product is great - $10/mo for unlimited storage, you can't really beat that.
- Will save your ass and make you look like a hero when the your CFO or President gets hit with Ransomware. Or any of your end users.
CrashPlan can save your bacon!
- This software is much less expensive than all others that I considered.
- Because we are using Crashplan, I have been able to restore data that would have cost a fortune to recreate.
- Less time spent maintaining product.
- Users are able to restore their own files with ease.
- Great customer service -- keeps downtime or issues to a bare minimum.
- Our company has a mostly mobile workforce. We had struggled with a way to have everyone's files backed up. A local backup solution wasn't going to cut it, especially for those that never use VPN, and would be a huge administrative burden. Adding a cloud backup solution, with unlimited storage space for every user was a perfect choice.
- A per a user backup solution it has also aided the helpdesk team with the replacement of computers. It saves a ton of time to be able to image a new computer, start a CrashPlan restore and just give the computer to the user, knowing all their files will be there.
- We've taken advantage of CrashPlan to recover from a ransomware attack, with zero loss of files. We would have at least lost the affected users' files without a local backup, and restoration of the network share files would have taken a great amount of time if we had to do it via tape.
Go champions!
- Great return on investment
- Good image impact when we can perform a disaster recovery
- Scalable to keep growing revenue and customer base
Great product with fantastic support. Unparallelled of recent with other software products I have used
- It would take some calculating, but for the individuals who would have otherwise already lost files, the cost is probably priceless to them and slightly less than priceless for the business.
- Head of sales guy losing lots of documents/target sales etc., it could have been a very expensive loss.
CrashPlan kept us from crashing and burning
- We are still relatively new to using CrashPlan but it has already helped us with our file retention. We used to remove hard drives from displaced associates and keep them under lock and key for a year, then destroy them. We now just move their files to cold storage and we can then repurpose the hardware.
- We no longer have to pay Iron Mountain to house our displaced associates' hard drives.