TrustRadius Insights
Users have found Cofense Managed PDR to be a valuable tool in the fight against phishing attacks. The solution's artificial intelligence …
Overview
What is Cofense Managed PDR?
Cofense Managed PDR (formerly Phishing Defense Center, or PDC) is a security service designed to relieve security operators of the repetitive tasks needed to qualify, investigate, and document alerts. With it the user can focus on responding to verified threats,…
Recent Reviews
Pricing
N/A
Unavailable
What is Cofense Managed PDR?
Cofense Managed PDR (formerly Phishing Defense Center, or PDC) is a security service designed to relieve security operators of the repetitive tasks needed to qualify, investigate, and document alerts. With it the user can focus on responding to verified threats, instead of spending limited time and…
Entry-level set up fee?
- $40 Custom quotationOptional
For the latest information on pricing, visithttps://cofense.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
2 people also want pricing
Alternatives Pricing
What is Webroot Endpoint Protection?
Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the…
Product Details
- About
- Tech Details
- Downloadables
What is Cofense Managed PDR?
Despite advances in perimeter defenses, increasing numbers of phishing threats are reaching recipient inboxes. The vendor states that Cofense Phishing Defense Center identifies over 3,500 phishing threats per customer, per year, that technology failed to stop.
Well-conditioned end users reporting suspicious emails can be a rich source of threat intelligence to Security Operations teams. However, real threats are often obscured by false positives such as internal, spam and legitimate marketing emails. The fast evolution of the phishing threat landscape hampers effective analysis, with ongoing investments in threat analysis tools necessary to attempt to keep pace.
The Cofense Phishing Defense Center focuses solely on the phishing threat delivering managed detection and response. Powered by Cofense Triage and supporting technology and processes, it is staffed by experienced phishing threat analysts. Underpinned by Cofense Threat Intelligence and Labs teams, the Cofense Phishing Defense Center maintains perspective on today’s phishing threat landscape. Analysts work to prioritize, analyze and understand potential threats reported by end users. The Cofense Phishing Defense Center provides actionable intelligence to enable Security Teams to shift their focus from analysis to action, allowing them to effectively respond and mitigate confirmed attacks in progress.
Cofense Managed PDR Features
- Supported: Investigates ALL suspicious emails reported by your users
- Supported: Delivers managed detection and response to phishing threats as a service
- Supported: Leverages a growing network of customers to leverage threat intelligence learned from one customer across all customers
- Supported: Adds phishing and malware expertise to your security operations capabilities
- Supported: Integrates with your enterprise operations for efficient & effective remediation
- Supported: Provides you with curated threat intelligence of actual threats that have breached your technical defenses based on email IOCs and malware IOCs discovered as part of in-depth email payload analysis.
Cofense Managed PDR Video
Cofense Phishing Defense Center
Cofense Managed PDR Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Cofense Managed PDR Downloadables
Cofense Managed PDR Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 8% |
| Enterprises (more than 500 employees) | 92% |
Comparisons
Compare with
Reviews and Ratings
(10)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found Cofense Managed PDR to be a valuable tool in the fight against phishing attacks. The solution's artificial intelligence capabilities effectively detect and automatically respond to phishing attacks in configured emails, providing users with a proactive defense mechanism. When triggered, the software promptly corrects and eliminates or quarantines threats, while also providing a log for incident analysis. This has proven to be an efficient way to address phishing attacks and ensure the security of sensitive information.
One of the key use cases of Cofense Managed PDR is its role as a Managed Security Service Provider. Organizations rely on this product to offer comprehensive phishing defense, minimizing the risk of cyber threats. Furthermore, the software has simplified the process of phishing education within organizations, allowing for the assessment of new employees and expanding awareness among staff members. In addition, the integration of Cofense Phishing Defense Center serves as a valuable tier 1 triage team, conducting initial investigations and providing OSINT on discovered IOCs. With its ability to manage a large number of reported emails, Cofense Managed PDR functions as a centralized phishing reporting tool for organizations, enabling analysts to focus on real threats. Overall, this product has proven to be an effective and reliable solution for mitigating cyber phishing attacks and keeping users free from such problems.
Intuitive and Complete GUI Interface: Users have praised the product's intuitive and complete GUI interface, which allows them to easily set up and configure rules, exceptions, and generate reports. This feature has been mentioned by several reviewers as a key factor in optimizing their time when it comes to eliminating phishing threats and preventing internet scams.
Good Artificial Intelligence: Reviewers have positively commented on the product's good artificial intelligence, expressing confidence that all threats will be promptly removed. This reassures users about the effectiveness of the product in identifying and eliminating potential cyber phishing attacks.
Responsive Customer Support: Many users appreciate the responsiveness of the customer support team, noting that they consistently respond to queries in less than 20 minutes. This quick response time not only enhances users' overall experience but also adds to their confidence in the product knowing that any issues or concerns will be addressed promptly.
Technical Documentation Needs Improvement: Some users have mentioned that the technical documentation provided with the product is lacking. They feel that it could be more comprehensive and user-friendly, making it easier for them to understand and troubleshoot issues on their own.
Frustrating Support Service: Several reviewers have expressed frustration with the support service of the product, specifically mentioning long queues and wait times. Users have reported difficulties in getting timely assistance and resolving their queries or problems.
Slightly Overpriced for Normal Companies: A few customers have stated that they find the product slightly overpriced for a normal company. They believe that the cost does not align well with the features and benefits offered by the tool.
Reviews
(1-6 of 6)Companies can't remove reviews or game the system. Here's why
October 23, 2022
Cofense PDC.
We currently use Cofense Phishing Defense Center (PDC) as our tier 1 triage team for emails that have been reported by our users. This team conducts the initial investigation and provides OSINT on any of the IOCs that have been discovered in the suspicious email. Our in-house SOC team then uses the information given to us by the PDC team to determine the next steps that need to be actioned.
- Response time.
- Identifying multi-stage threats.
- Through investigations.
- Attachment sandbox.
- URL Sandbox.
- Interface that is easier on the eyes.
January 20, 2022
Cofense Managed PDR (Phishing Defense Center) Review
Cofense is used as a phishing reporting tool for the whole organization. The amount of users we have makes for a large number of reported emails. This was a time-consuming process for our analysts to keep up with the reported emails so we looked into Cofense PDC. With their help, it has been more manageable to stay ahead of all the reported emails and enables us to focus on the actual threats.
- IOCs (Indicators of compromise)
- Accuracy of work
- Response time
- Better integration with established ticketing systems
- Ability to determine if there were any other recipients of the same email
- Technical issues when logging into the tool
January 03, 2022
Extra network protection against phishing.
Cofense Managed PDR has collaborated to mitigate the existing issues of cyber phishing attacks through emails from contributors. This is a typical internet attack to trick people into stealing information. The software, in addition to preventing and improving security, has helped to visualize how many attacks are carried out on us daily through the incident reports and which now keeps us free of these problems. It has been used by all departments in our region.
- Automatic protection against cyber phishing attacks and preventing information theft.
- The software allows you to generate very detailed incident reports.
- Constant software update.
- Email always protected.
- Rules customization.
- Some false positives.
- It's rare but still some threats go unfiltered.
September 21, 2021
Cofense Managed PDR: A must have tool for businesses that also leads to a security aware culture
As the name implies, Cofense Managed PDR is a Managed Security Service Provider, which is one of the best and efficient phishing platforms. This [product] is incomparable and irreplaceable because it has made phishing education so much easier for [our] organization. We now also assess our new employees for phishing. Due to the nature of the product, it is used in our whole company, and every department benefits from it.
- The best part of this product is that it gives confidence to the user because, in the case of threats, all of them would be removed.
- It is very responsive, and they just quickly respond to all of the customers' queries in less than 20 minutes.
- There is transparency in the platform because of the monthly account reviews and [...] a review of metrics as well.
- Even though it is a great product, I still feel that it is slightly overpriced for a normal company.
- At some point, I felt that when migrating between email client versions, I actually had to reinstall the client just to get everything functioning.
September 10, 2021
Smart and advanced protection against phishing.
Cofense Managed PDR has been used at our headquarters as a way to combat the growing cyber threats that are phishing. We started using the solution with the trial version and then it was purchased. The solution's artificial intelligence is very good, at Pishing Defense Center we manage the entire process of detecting and automatically responding to phishing attacks in configured emails. When triggering an alert, the software has already corrected the threat, eliminating or quarantining it, and after that, it records the occurrence in a log so that it is possible to analyze the incidents that have occurred. After using this solution, the phishing issues were resolved.
- Instant detection and elimination of phishing email boxes.
- Easy to set up.
- Intuitive and complete GUI interface, being able to create rules, configure exceptions, and generate reports.
- Optimizes time to eliminate phishing and prevent users from being targeted by internet scams.
- Good artificial intelligence.
- It is necessary to improve the technical documentation.
- Queue at the support service.
August 31, 2021
Incredible product that helps lean teams
Cofense Managed PDR is utilized organization-wide. We leverage the reporter button on all Outlook installs, OWA, and Outlook mobile apps. It addresses the need for users to verify the legitimacy of emails prior to interacting with them, lowering our phishing risk.
- Responsiveness, they typically respond in ~20 minutes.
- Accuracy, we have had no reported false positives/negatives.
- Transparency - monthly account reviews w/ team and reviewing of metrics.
- Reporting - basic reporting and alerts are basic, but in-depth monthly calls are much better.
- 24/7 service option - right now only business hours (9-5, M-F).