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Cofense Triage

Cofense Triage

Overview

What is Cofense Triage?

Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.

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Learn from top reviewers

Cofense Triage - 2 years after

Rating: 7 out of 10
July 14, 2023
IncentivizedVetted ReviewVerified User
We utilize Cofense Triage platform to help us dealing with user-reported emails. Platform is automatically grouping reported emails into so-called clusters, based on sender. (...
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Verified user
Manager
Cofense Triage2 years of experience

Cofense Review - Highly recommend if within budget

Rating: 9 out of 10
April 12, 2023
IncentivizedVetted ReviewVerified User
I work at an MSSP where we use Cofense to manage multiple customers who send us potential phishing emails to analyze. Cofense speeds up this process by presenting important in...
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Verified user
Analyst
Cofense Triage1 year of experience

Cofense is on top two and not number two!

Rating: 10 out of 10
March 14, 2023
IncentivizedVetted ReviewVerified User
I will list the product address and scope of use in one paragraph below. In my organization, we use Cofense Triage for e-mail security. Mainly Cofense Triage automates the sca...
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Derrick Mmotla
Analyst - Information Technology
Security Specialist
University of Johannesburg
Cofense Triage3 years of experience

Love Triage

Rating: 10 out of 10
March 3, 2023
IncentivizedVetted ReviewVerified User
Cofense Triage is used across the whole organization. What business problems does it address? Reporting suspicious emails.
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Mike Burch
Team Lead - Information Technology
IT Security Team Lead
Veterans United Home Loans
Cofense Triage3 years of experience

Cofense Triage - Saving Time and Effort in the Fight for Accurate Phishing Detection and Response

Rating: 9 out of 10
December 17, 2022
IncentivizedVetted ReviewVerified User
Cofense Triage allows the analysts on our Threat Detection team the ability to quickly review and respond to each of the reported emails by our users. Our response rate to o...
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John Devich
Manager - Other
Senior Manager, Threat Detection
Ansys, Inc.
Cofense Triage5 years of experience
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Pricing

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Cofense Triage

Cofense Triage

N/A
Unavailable

What is Cofense Triage?

Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://cofense.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Features

Incident Response Platforms

Incident response (IR) platforms guide countermeasures against a security breach and deploy preplanned, automated threat responses

6.5
Avg 8.7
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Product Details

What is Cofense Triage?

Cofense Triage is a phishing-specific solution for qualifying, investigating, and responding to phishing attacks. Cofense Triage integrates intelligence-driven rules to reduce the noise generated by a reporting culture and surface those threats that put an organization at risk. Playbooks enable security operations teams and threat analysts to reduce their workload by automating the analysis of and response to known events, freeing up time to investigate the latest threats to the organization. And, with a fully documented API, Cofense Triage integrates with existing security investments, including ticketing systems and SIEM and SOAR platforms.

Cofense Triage Features

Incident Response Platforms Features

  • Supported: Integration with Other Security Systems
  • Supported: Attack Chain Visualization
  • Supported: Centralized Dashboard
  • Supported: Live Response for Rapid Remediation

Additional Features

  • Supported: Extensive & regularly updated rules library to identify emerging & evolving phishing threats
  • Supported: Smart clustering to group reported emails based on threat payload
  • Supported: Noise Reduction Engine to aid classification and processing of non-malicious reported emails
  • Supported: Integration with VirusTotal and other security tools including SIEM & Threat Analysis solutions
  • Supported: Comprehensive API
  • Supported: Create Recipes to automate processing of reported emails
  • Supported: Integrate with Cofense Vision for quick-click phish threat hunting and quarantine
  • Supported: Provide feedback to users who report to support awareness programs
  • Supported: Triage Community Exchange enabling crowdsourced threat intelligence

Cofense Triage Screenshots

Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter DetailsScreenshot of Triage Noise Custom Rules

Cofense Triage Video

Cofense Triage

Cofense Triage Integrations

  • VirusTotal
  • SIEM solutions via Syslog
  • Cisco Umbrella Investigate
  • Lastline Analyst
  • Palo Alto Wildfire
  • Cuckoo Sandbox
  • ServiceDesk solutions via Email

Cofense Triage Competitors

Cofense Triage Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Linux virtual appliance
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Cofense Triage Downloadables

Frequently Asked Questions

Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.

Agari Phishing Response, KnowBe4 PhishER/PhishER Plus, and Avanan are common alternatives for Cofense Triage.

Reviewers rate Centralized Dashboard highest, with a score of 7.8.

The most common users of Cofense Triage are from Enterprises (1,001+ employees).

Cofense Triage Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)13%
Enterprises (more than 500 employees)86%
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 38)

Cofense Triage - 2 years after

Rating: 7 out of 10
Incentivized
July 14, 2023
Verified User
Manager in Information Technology
Electrical & Electronic Manufacturing Company, 10,001+ employees
Vetted Review
Verified User
Cofense Triage
2 years of experience
Pros
  • Grouping of incoming reports
  • Overview of metadata related to email, including rendered preview
  • Informative dashboard with quite some indicators available for selection
Cons
  • Product support could be better - there was an issue with some user accounts which was not resolved for a very long time
  • Lacking AI\ML capabilities - platform requires continuous efforts to be invested by the personnel in order to keep the quality of rules\automations high
  • Automatic remediation (e.g. purge of emails from mail server) of confirmed Phishing cases is not available - this is a separate product

Cofense Review - Highly recommend if within budget

Rating: 9 out of 10
Incentivized
April 12, 2023
Verified User
Analyst in Information Technology
Financial Services Company, 501-1000 employees
Vetted Review
Verified User
Cofense Triage
1 year of experience
Pros
  • Presenting Relevant Info
  • Automation
  • Reducing Noise
Cons
  • Clustering is very hit or miss. Sometimes it clusters things that shouldn't be, and other times it would be nice if it clustered additional emails that weren't caught.

Cofense is on top two and not number two!

Rating: 10 out of 10
Incentivized
March 14, 2023
DM
Derrick Mmotla
Security Specialist
University of Johannesburg (Information Technology & Services, 5001-10,000 employees)
Vetted Review
Verified User
Cofense Triage
3 years of experience
View profile
Pros
  • Automated E-mail analysis.
  • Automated E-mail scanning.
  • Automated Malicious E-mail Blocking.
  • Reporting to administrators.
Cons
  • None
  • None
  • None

Love Triage

Rating: 10 out of 10
Incentivized
March 03, 2023
MB
Mike Burch
IT Security Team Lead
Veterans United Home Loans (Financial Services, 1001-5000 employees)
Vetted Review
Verified User
Cofense Triage
3 years of experience
Pros
  • Provides a safe environment for investigation of potentially malicious emails
  • Ability to automate responses to reported emails
  • Makes reading of headers and attachments easy
Cons
  • Ability to leave a comment across clusters

Cofense Triage - Saving Time and Effort in the Fight for Accurate Phishing Detection and Response

Rating: 9 out of 10
Incentivized
December 17, 2022
JD
John Devich
Senior Manager, Threat Detection
Ansys, Inc. (Computer Software, 5001-10,000 employees)
Vetted Review
Verified User
Cofense Triage
5 years of experience
Pros
  • Groups emails of the same type together
  • Applies tags to emails based on rules
  • Allows quick and efficient responses to users
Cons
  • The ability to customize responses on the fly would be helpful
  • The ability to hover over elements in the HTML preview to get a mouseover tool tip of things like the URL (not-clickable) would be a great improvement
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