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Cognito Forms

Cognito Forms

Overview

What is Cognito Forms?

Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users…

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Recent Reviews

TrustRadius Insights

Cognito Forms has proven to be a valuable solution for users across various industries, addressing their unique needs and streamlining …
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Pricing

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What is Cognito Forms?

Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Collect Leads from Cognito Forms and Add to GoHighLevel CRM - Cognito Forms to GoHighLevel CRM

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Product Details

What is Cognito Forms?

Cognito Forms Video

Cognito Forms is an easy to use online form builder that allows you to create powerful forms for your website. You can build contact forms, registration forms, order forms and more in just a matter of minutes! https://www.cognitoforms.com

Cognito Forms Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(24)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cognito Forms has proven to be a valuable solution for users across various industries, addressing their unique needs and streamlining their processes. Users have found that Cognito provides an affordable form-building solution that offers more capabilities compared to their previous form builders, allowing them to add more users and expand their operations. The platform has been used for a wide range of purposes, including operational management, lead collection, automated company emails, text pre-filling, invoicing, and more. In particular, Cognito has been highly beneficial in the healthcare industry, enabling the easy creation of HIPAA-compliant patient intake forms and referral forms. Users have also praised the platform's ability to generate complex documentation automatically based on user inputs and dynamically route special users. With its integration capabilities and user-friendly interface, Cognito has facilitated the transition from paper-based forms to online submissions, eliminating the need for printing and providing a more efficient way to manage client information. The flexibility provided by Cognito allows businesses to build their own forms, processes, and workflows without relying on third-party systems.

In addition to these features, users have highlighted Cognito's ability to integrate with other tools through Zapier, adding further convenience and expanding its usability. The platform has been instrumental in automating internal processes, managing incoming documents, collecting vendor onboarding data, documenting internal workflows, and generating commercial documents. Moreover, Cognito has proven to be invaluable for HR and operations processes by simplifying request submissions and organizing client information in one place. Users particularly appreciate the ease of exporting form contents to spreadsheet packages.

Despite its many benefits, some users have experienced challenges with certain features of Cognito Forms. For instance, the calculated syntax field is mentioned as being difficult to use by some users. Additionally, a range slider input is needed in the platform to enhance its functionality.

Overall, Cognito Forms has gained positive feedback from users who find it useful for various applications such as sales, recruitment, program applications, customer satisfaction surveys, and more. Its comprehensive support, drag and drop editor, seamless integrations through Zapier, customization options, and low-cost nature have made it a popular choice for businesses looking to simplify their form-building processes and improve organization. Users appreciate its ability to capture client information efficiently, calculate service costs, track progress, and share data seamlessly.

Easy to use: Users have found Cognito Forms to be user-friendly and straightforward, making it accessible even for those with little experience in form building.

Versatile: Many users appreciate the wide range of options and tools offered by Cognito Forms, allowing them to create any type of form they need. The intuitive syntax makes it easy to understand and create forms for various purposes.

Powerful product with a user-friendly UI: Reviewers are impressed with the powerful capabilities of Cognito Forms, which allows them to effortlessly build complex forms. They also commend the user-friendly interface, as well as the excellent uptime and responsive customer service.

Clunky and inflexible interface: Some users have expressed frustration with the software's interface, stating that it is clunky and lacks flexibility. This has made it difficult for them to analyze data and navigate through spreadsheets of results.

Unintuitive form building features: Several reviewers have found the form building features to be unintuitive and outdated. They feel that prior knowledge is required to effectively use these features, which can be a barrier for beginners or those unfamiliar with the software.

Limited customization as an online ordering system: Many users have mentioned that they find customizing the software as an online ordering system to be time-consuming and labor-intensive. They desire more flexibility in this aspect, as they feel there is too much work involved in making necessary adjustments according to their specific needs.

Users commonly recommend the following three recommendations for Cognito Forms:

  1. Integration and Automation: It is important to consider integration and automation capabilities for future use. Users recommend reaching out to the support team if needed.

  2. Time-saving and User-friendly: Cognito Forms is highly recommended, particularly for startup businesses. Users emphasize its ability to save time and maintain social distancing with clients. They find it easy to use, versatile, and appreciate its affordability.

  3. Planning and Support: Users suggest planning for variables and long-term use, thoroughly testing surveys, and ensuring a smooth data collection process. They advise utilizing online help resources, such as blog articles and support, for assistance with the learning curve. Furthermore, they praise Cognito Forms for constantly rolling out new features and providing responsive customer service.

Overall, users highly recommend trying out Cognito Forms due to its ease of use, flexibility, affordable pricing, comprehensive support options, integration capabilities, and time-saving features.

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