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CommonSpot has proven to be a versatile content management system, successfully used by various industries and organizations. Users have …
Overview
What is CommonSpot?
CommonSpot is a Web platform that includes a content management system, an application development framework, marketing solutions, and social media features from PaperThin, Inc, a privately held, MA-based company. PaperThin's customers span multiple industries, including: government, healthcare, higher education, and…
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What is CommonSpot?
CommonSpot is a Web platform that includes a content management system, an application development framework, marketing solutions, and social media features from PaperThin, Inc, a privately held, MA-based company. PaperThin's customers span multiple industries, including: government, healthcare,…
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What is CommonSpot?
CommonSpot is a Web platform that includes a content management system, an application development framework, marketing solutions, and social media features from PaperThin, Inc, a privately held, MA-based company. CommonSpot is designed to address the requirements of web content management, web experience management, brand management, social media management, document management, and community management, while satisfying the needs of digital marketers and business users at every technical level.
PaperThin's customers span multiple industries, including: government, healthcare, higher education, and association/non-profit sectors. Customers such as American University, Hasbro, Sharp HealthCare, and The National Park Service work with CommonSpot to make their multi-channel digital marketing efforts more effective.
PaperThin's customers span multiple industries, including: government, healthcare, higher education, and association/non-profit sectors. Customers such as American University, Hasbro, Sharp HealthCare, and The National Park Service work with CommonSpot to make their multi-channel digital marketing efforts more effective.
CommonSpot Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Yes |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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CommonSpot has proven to be a versatile content management system, successfully used by various industries and organizations. Users have found the software effective for managing websites both internally and externally. Schools have utilized it to update their graduate sites, while universities, including well-known higher education institutions, have relied on it to handle high volumes of traffic on their websites.
Content managers benefit from having all assets in one centralized location, saving time and simplifying the process of finding images and copy. The software has also facilitated rapid application development and improved work efficiency by generating a large number of pages quickly during content migrations.
One advantage of CommonSpot is ensuring consistent branding and collaboration through multiple logins. It allows easy creation and maintenance of modern websites, with real-time display of templates and styles through the WYSIWYG editor.
While some users have encountered challenges due to Coldfusion reliance and editing limitations, others have found value in leveraging the software for website management, integrating updates effectively, and ensuring continuity of service during platform migrations like Drupal.
Overall, CommonSpot serves a wide range of use cases, from managing school websites and intranets to running marketing sites and custom applications. Its effectiveness in tasks such as sub-site creation, template modifications, asset management, and quick page generation makes it a valuable tool for enhancing online presence.
Intuitive and User-Friendly Navigation: Many users have found the navigation of CommonSpot to be intuitive and user-friendly. They appreciate how easy it is to find their way around the platform, allowing them to quickly access the features they need without any confusion.
Flexible and Scalable Platform: CommonSpot's use of ColdFusion provides flexibility and scalability, which has been praised by several users. The ability to customize and expand the platform according to their specific needs has greatly benefited these users in managing their online presence effectively.
Responsive Customer Care Team: Users have consistently mentioned the engagement of CommonSpot's customer care team and their quick responsiveness. The team's genuine concern for the user experience has left a positive impression on many reviewers, making them feel supported throughout their journey with CommonSpot.
Cons:
- Quirks and Display Errors: Some users have reported encountering quirks and display errors in the software, which can affect the overall user experience. These issues may include unexpected behavior, glitches, or inconsistencies in how elements are displayed.
- Lack of Drag and Drop Functionality and Widget Library: Several reviewers have expressed a desire for more drag and drop functionality as well as a larger widget library to enhance customization options. This would allow users to easily rearrange elements on their pages and access a wider range of pre-built components.
- Difficulty in Navigation: Users have found it challenging to navigate through menus and tree selections, especially for large businesses with multiple tiers, leading to potential frustration and inefficiency. Some users mentioned that the navigation structure is complex, making it hard to locate specific features or remember where certain options are located.
Users commonly recommend the following when using CommonSpot:
- Investing in training for employees to ensure they are proficient in using the platform.
- Thoroughly researching and understanding needs and goals before implementing CommonSpot.
- Having a knowledgeable staff member or team available to provide training and support.
- Organizing content and training authors prior to implementation.
- Evaluating possible future scaling issues and integrations with other software.
- Considering alternative options like Drupal or Adobe Dreamweaver if CommonSpot doesn't meet specific requirements.
- Being present in every meeting when new releases are made to stay up to date with the platform's updates.
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