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Axero

Axero

Overview

What is Axero?

Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially.…

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Recent Reviews

TrustRadius Insights

Communifire has proven to be a valuable tool for various organizations, providing a range of use cases that enhance communication and …
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Cream of the Crop!

10 out of 10
January 18, 2016
Incentivized
We purchased Communifire to set up a community for consultants and contractors. It's commonly known that it's not what you know but who …
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://axerosolutions.com/pricing/?utm…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per month
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Product Details

What is Axero?

Axero Intranet is an intranet and employee experience platform. The vendor boasts hundreds of companies use Axero Intranet to communicate, collaborate, manage tasks, organize content and develop their company culture. Designed to displace legacy intranets and document dumping grounds that are difficult to update and impossible to maintain, the Axero unified suite aims to make it easier than ever to launch modern intranets, employee hubs, enterprise portals & connect the workforce in one integrated platform.

Axero Features

  • Supported: Social Intranet
  • Supported: Internal Communications
  • Supported: Knowledge Management
  • Supported: Collaboration
  • Supported: Employee Engagement
  • Supported: Document and File Management
  • Supported: Digital Workplace

Axero Screenshots

Screenshot of Mobile intranetScreenshot of Knowledge managementScreenshot of Recognition

Axero Video

Axero is the leading intranet software that unifies teams and accelerates growth. We’re trusted by hundreds of organizations worldwide who rely on modern internal communication, collaboration, and document management tools to boost productivity and build a culture that employe...
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Axero Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform, designed to encourage the spread and expansion of ideas is suited for organizations that want their community to not only get connected but also feel they are getting things done.

Axero starts at $49.

Igloo, Jive, and Microsoft SharePoint are common alternatives for Axero.

The most common users of Axero are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Communifire has proven to be a valuable tool for various organizations, providing a range of use cases that enhance communication and collaboration among employees. For Evocca, the software serves as a social and engaging intranet solution, fostering a sense of connection and value among their employees. With Communifire, individuals can stay connected with their colleagues, share updates and information, and contribute to a positive work environment.

In addition to its intranet capabilities, Communifire acts as a centralized document repository and internal collaboration platform for Evocca. This functionality enables seamless communication between the main office and retail stores, improving coordination and facilitating the sharing of important documents and resources. The software's training site feature further enhances knowledge sharing within the organization, ensuring that employees have access to the necessary training materials and resources.

Beyond internal usage, Communifire also serves as a community platform for certification course trainees and graduates. This feature provides an interactive space where individuals can engage with each other, seek support, and exchange valuable insights. Consultants and contractors also benefit from the platform, utilizing it as a hub for connecting and collaborating with others in their field. By leveraging Communifire's features, these professionals can find additional support, access valuable information, and expand their professional networks.

Furthermore, Communifire offers various functionalities such as blogging, news and events sharing, job posting, and project collaboration. These features make it a versatile platform that caters to different needs within an organization. Whether it's creating content-rich blogs or collaborating on projects across teams or departments, Communifire facilitates seamless communication and effective collaboration.

Overall, Communifire's diverse use cases demonstrate its effectiveness as an intranet solution that strengthens communication channels, enhances collaboration efforts, and fosters engagement within organizations. With its range of features and functionalities, this software proves beneficial for companies of all sizes looking to improve internal communication dynamics and create a more connected work environment.

Customization Options: Users have found the platform's customization features to be user-friendly, allowing them to easily tailor the platform to meet their organization's specific needs.

Personalized News Feeds: Many reviewers appreciate the ability to create personalized news feeds for staff members based on their roles and positions. This feature enables relevant content to be delivered to each individual, facilitating easy access to information that is important for their responsibilities.

Active Directory Integration: Multiple users have emphasized the importance of the Active Directory Integration feature. They find this integration crucial for efficient system management, particularly during periods of rapid growth and change, as it automates the grouping of new hires or employees transitioning into different roles with the appropriate individuals and content.

Export Functionality: Some users have expressed frustration with the lack of ability to export all data from the system, which has been mentioned by multiple reviewers. They feel that having an option to export their data would greatly enhance their experience and allow for easier backup and analysis.

Outlook and Calendar Sync: Reviewers have pointed out that the 2-way synchronization between Outlook and Communifire's calendar function is not seamless, leading to confusion and missed appointments for some users. They suggest a true 2-way sync that ensures all events are accurately reflected in both platforms.

Integration and Live Editing: Several users have mentioned their desire for more integration with Office Online and the ability to work live on documents within Communifire. They believe that this would streamline collaboration processes and improve productivity by eliminating the need for constant file transfers or version control issues.

According to user reviews, the software has been recommended for various purposes:

  1. Start with basic uses and gradually implement more features. Users suggest beginning with the basic functionalities and gradually exploring the advanced features to maximize the software's potential over time.

  2. Seek support and carefully read the documentation before setting up. Users highly recommend seeking support from the company and thoroughly reading the documentation to ensure a smooth implementation process and make the most of the software's capabilities.

  3. Consider using another product for chat functions. Some users advise looking into alternative products for chat-related functionalities as they found other tools more suitable in this regard.

Overall, users recommend using the software for increasing customer interaction, creating content for repetitive dissemination of information, and intranet purposes. They appreciate its extensive features and capacity, as well as the excellent customer support provided by the company. Once set up, users find it easy to use and believe it to be adequate for groupware purposes. However, they suggest improving the search function and adding more functionality for external use. Additionally, users recommend conducting trials and proofs of concept before fully committing to the software and choosing either the cloud or on-premise version based on specific needs. They emphasize the importance of good support for a positive experience.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Rebecca Verhoeff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We're a process-and-policy driven business in a heavily regulated industry of specialty finance. With more than 75 employees in 9 locations, communication has always been a challenge. We use Communifire across the entire organization as a centralized document repository, internal collaboration and training site. All company-wide communications, announcements, documents, events, etc are managed here.
  • Deployment was fast, easy and without the need of an IT department.
  • Very user-friendly interface that users identify with as it is similar to other popular social media technologies . . . this is essential for adoption and continued usage.
  • Central repository for documents, training materials, and other company content.
  • Easy ability to make user groups that have rights to assigned content.
  • Removing member access without deleting content, but still keeping historical accuracy of user posts.
  • Some improvement can be made in assigning users (new and existing) to various spaces easily, perhaps through group selections.
  • Required read/receipt of content, which I understand is not being worked on.
One of the things I really like about this platform is that it can be adapted for many different things and uses. Any organization desiring a collaboration, culture-building tool, this is a great fit!
  • Significant improvement in communication across our entire organization. It removed the "top-down" communication model we had and enables team members from across different locations and positions to collaborate effectively.
  • Reduced headaches and errors in document management with now having a central repository for all business units to access company documents/memos/forms/training materials.
  • Most significant impact has been to our company culture through improved communication, collaboration and team-building. We celebrate birthdays, anniversaries, business wins, daily progress reports and everyone has access.
75
Customer Service Representatives, Keyholders, Supervisors, Managers, Area Managers, Operations Personnel, Corporate Admin, Senior Management/Execs
1
No specific IT skills needed but helpful to be well-versed in various types of business applications, social media, internet apps, etc.
  • Document Management
  • Collaborative, enterprise-wide communication replaced "Top-down" fax/email strings
  • Culture building and team training facilitated by system
  • Document management
  • Training management
  • Team-building
  • Implemented in-house
No
Change management was a big part of the implementation and was well-handled
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
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