Communifire by Axero Solutions Reviews

11 Ratings
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Score 8.0 out of 100

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January 12, 2016
Wade Dixon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Allows for easy customization - This was important for our organization, we wanted to be able to cater the platform to the specific needs of our staff. Most of the system settings were easily accessible and those that required custom work, were provided in appropriate timeframes and at a reasonable price.
  • Personalized news feeds - Being an education provider we have a very dynamic group of staff members ranging from corporate professionals to community service teaching staff. Communifire allowed us to set up appropriate groups and sub groups so that any given staff member can have a news feed that pushes relevant content to them based on their role and position in the organization.
  • Active Directory Integration - Evocca has had stages of rapid growth and change. Effective AD integration has made it possible for new starters or those shifting roles within the company to be automatically and immediately grouped with the staff members they need to be grouped with and see the content they need to see within the platform. From a long term system management point of view, this was vital for us.
  • Exporting functionality - We look forward to being able to export all and any data from the system which I believe is not currently possible.
  • Outlook calendar synchronization - A true 2-way synch between Outlook and Communifire would allow us to make better use of the calendar function. At the moment we have it turned off to save any confusion or missed appointments from two calendars.
  • The ability to synch with Office Online - We would love to be able to work live on documents within Communifire. The more elements we could tie into the system the better.
Read Wade Dixon's full review
January 18, 2016
Col Fink | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Increases engagement
  • Lots of flexibility
  • Lots of capacity to grow
  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Read Col Fink's full review
January 07, 2016
Teresa Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy to use and understand. Staff with any social media experience picks this up immediately and uses the full set of features to communicate within their team and between teams.
  • Easy to set up. Installation support was excellent in getting us up and running quickly.
  • Excellent support. Questions are answered immediately and ongoing support is excellent to help us increase the use of additional features.
  • Could be more calendar integration between teams/spaces.
Read Teresa Miller's full review
January 07, 2016
Rebecca Verhoeff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Deployment was fast, easy and without the need of an IT department.
  • Very user-friendly interface that users identify with as it is similar to other popular social media technologies . . . this is essential for adoption and continued usage.
  • Central repository for documents, training materials, and other company content.
  • Easy ability to make user groups that have rights to assigned content.
  • Removing member access without deleting content, but still keeping historical accuracy of user posts.
  • Some improvement can be made in assigning users (new and existing) to various spaces easily, perhaps through group selections.
  • Required read/receipt of content, which I understand is not being worked on.
Read Rebecca Verhoeff's full review
January 06, 2016
Art Aughey, FDN | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Support. Support. Support. Did I say excellent support? :)
  • Flexiblity and ease of use.
  • Responsiveness of Axero Solutions with changes.
  • Ability to make changes to the platform without programming.
Read Art Aughey, FDN's full review
December 09, 2014
Chuck Vigeant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Variety of mediums to communicate with customers, partners, staff.
  • Private and public interaction available.
  • Self-help.
  • 24 hour availability.
  • Sorting data in the administrative sections. Search engine is great however.
  • Cases capability is not a full blown-help desk system, but is not designed to be. For some older customers, takes a little hand holding to get them comfortable. Our staff loves it however.
Read Chuck Vigeant's full review
January 18, 2016
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
  • Communifire is continually working to improve their platform. At this stage I am happy we have enough functionality and features. I will update my comments should I think of anything later.
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What is Communifire by Axero Solutions?

Communifire is a modern, fully featured social intranet software with over 5 million users. The vendor says that 99% of Communifire Intranet customers are still actively using the platform after 5 years.

The platform promises to:
  • Connect your people
  • Streamline communication
  • Enhance collaboration
  • Manage content
  • All to help your organization be more informed, quicker to take action and prepared for tomorrow.

Communifire by Axero Solutions Features

Has featureSocial Intranet
Has featureInternal Communications
Has featureKnowledge Management
Has featureCollaboration
Has featureEmployee Engagement
Has featureDocument and File Management

Communifire by Axero Solutions Competitors

Communifire by Axero Solutions Pricing

Starting Price: $49

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Communifire$625per month
Communifire EnterpriseContact sales team

Communifire by Axero Solutions Support Options

 Free VersionPaid Version
Video Tutorials / Webinar
Live Chat

Communifire by Axero Solutions Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Windows Phone