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Commvault Cloud powered by Metallic AI

Commvault Cloud powered by Metallic AI

Overview

What is Commvault Cloud powered by Metallic AI?

Commvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.

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Recent Reviews

TrustRadius Insights

CommVault is a versatile data management platform and backup solution that has been widely used by organizations around the world. With …
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TrustRadius Insights
TrustRadius Insights
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Multiple backup destinations (68)
    8.3
    83%
  • Business application protection (68)
    8.0
    80%
  • Deduplication and file compression (71)
    7.4
    74%
  • Incremental backup identification (73)
    7.0
    70%

Reviewer Pros & Cons

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Verified User
Analyst in Information Technology
Education Management Company, 10,001+ employees
Verified User
Administrator in Information Technology
Oil & Energy Company, 10,001+ employees
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Pricing

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Commvault Cloud powered by Metallic AI

Commvault Cloud powered by Metallic AI

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What is Commvault Cloud powered by Metallic AI?

Commvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Quest Rapid Recovery

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Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

7.7
Avg 8.1
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Product Details

What is Commvault Cloud powered by Metallic AI?

Commvault® Cloud is a cyber resilience platform built to meet the demands of the hybrid enterprise. Commvault Cloud unifies cloud-based data security with rapid, enterprise-scale recovery and advanced AI to secure an organization's data, anywhere it lives, through a single pane of glass, and ensure a clean recovery.

Commvault Cloud powered by Metallic AI Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Commvault Cloud powered by Metallic AI Video

Commvault - One Cloud that Protects them All

Commvault Cloud powered by Metallic AI Integrations

Commvault Cloud powered by Metallic AI Competitors

Commvault Cloud powered by Metallic AI Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Commvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.

Veeam Backup for Google Cloud Platform, Veritas Backup Exec, and Cohesity are common alternatives for Commvault Cloud powered by Metallic AI.

Reviewers rate Management dashboard and Platform support highest, with a score of 8.6.

The most common users of Commvault Cloud powered by Metallic AI are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(224)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CommVault is a versatile data management platform and backup solution that has been widely used by organizations around the world. With its comprehensive capabilities, it meets regulatory requirements for long-term data retention of 7+ years and provides access to datasets for recoveries and legal subpoenas. The software powers disaster recovery and business continuity plans for educational institutions, allowing them to back up individual VMs, files, and databases such as Oracle, MariaDB, Postgres, and MSSQL. CommVault also offers a unified view of backup processes across multiple platforms, replacing old tape backup software with a better interface and reducing support costs.

In the healthcare industry, CommVault provides reliable data protection for a variety of hardware and software solutions, meeting federal guidelines for data backup and recovery. It enables system administrators to manage restores remotely while empowering employees to restore data themselves. Additionally, CommVault offers secure file sharing, data protection, and remote backups over the public network. This software improves collaboration between departments and reduces data footprint through deduplication.

For enterprise-level organizations, CommVault is implemented to mitigate data loss and compliance with audit requirements. It supports various platforms and environments including MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups, and cloud storage. Customers appreciate its user-friendly interface and single console solution provided by the CommCell console.

Overall, CommVault serves as a scalable and dependable backup solution that simplifies data protection processes while ensuring minimal downtime and high-level risk management for critical applications. It has restored confidence in backup solutions by streamlining the backup process and saving man-hours for IT professionals across different industries. Whether it's backing up physical servers or protecting cloud infrastructure, CommVault offers a hybrid cloud solution that meets the needs of both on-premises and offsite disaster recovery scenarios.

Versatile Backup Capabilities: Users have consistently praised CommVault for its flexible backup capabilities, with numerous reviewers highlighting this aspect. The software effectively manages a wide range of applications and databases under one product, simplifying data protection and management. This versatility allows users to streamline their backup processes and ensures comprehensive data protection.

Strong Reporting Tools: Reviewers highly value the excellent reporting tools provided by CommVault, with many expressing satisfaction in this area. These tools offer detailed information and insights, enabling users to monitor and optimize their backup processes effectively. The comprehensive reports generated by CommVault provide in-depth data on deduplication rates, compression rates, disk usage, and daily disk freeing.

Ease of Use: Users consistently praise the user-friendly interface of CommVault for its intuitiveness and easy navigation. Many find it straightforward to access the desired features and functions, enhancing their overall experience with the software. Additionally, CommVault's well-maintained detailed logs and catalog are valuable resources for accurate data restoration purposes.

Unintuitive Database Restore Feature: Several users have expressed frustration with the unintuitive and confusing user interface of the database restore feature. They mentioned that it requires extra effort to find the right combination of settings, leading to a time-consuming process.

Issues with Backup Completion Alerts: Users have encountered issues with the alerts upon backup completion not functioning properly. This has caused inconvenience and uncertainty as they are unable to rely on these alerts for timely information about their backups.

Restoration Process Termination Problem: Some users have experienced problems with the restoration process on the database side not always terminating after a restore fails. This issue can lead to confusion and delays in resolving failed restores.

Attribute Ratings

Reviews

(1-25 of 52)
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July 13, 2022

All about customer experience of Commvault Backup application

Ali YAZICI | TrustRadius Reviewer
Ali YAZICI
IT Service Manager
Kuveyt Türk Participaton Bank (Financial Services, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Generally, Commvault support is very fast. We can send all master server, media agent and clients logs easily with one click. Usually case owner fix the problem with logs and sometimes they need to make remote connection. It is easier to convince them of remote connection or to take the case to a higher level engineer, if we compare to other vendors.
June 09, 2021

Commvault Fits Almost Every Enterprise Datacenter Environment

Chris Saenz | TrustRadius Reviewer
Chris Saenz
Lead System Engineer
Azusa Pacific University (Higher Education, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Commvault simply does the best in environments with a variety of clients, data types, policies, and targets. Being able to easily backup a VM on-premise in vCenter and recover to an AWS EC2 instance is an example of the kind of recoverability that is realized with employing Commvault. It does have a definite learning curve, but it is necessary to be able to develop complex backup policies that Commvault was made to handle.
May 14, 2021

Great way to overall backup and replication solution

IP
Ismael Pereira
Senior IT Analyst
TechnipFMC (Oil & Energy, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
Our only downside in the entire Commvault Complete Backup & Recover environment is support. We have some cases of doubts or implementation of best practices that we need an external consultant which costs us investment. The support always needs an error or something that is not working well to continue with the help. I hope that support for doubts and everyday items will be noticed by them soon.
April 28, 2021

A very complete backup tool

Verified User
Analyst in Information Technology
Oil & Energy Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
I would rate Commvault's support as an 'average' support.
Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves.
We had some issues with their support taking a really long time to respond and fix some issues in the past.
In most cases we ended up appealing to the community, other peers, or Commvault's SE team.
April 07, 2021

Commvault is a great backup & recovery solution

WE
Will Enestvedt
Unix Team Manager
Johnson & Wales University (Higher Education, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
On the occasions that i have opened a ticket, I got good answers in a reasonable timeframe. That said, the logging is so comprehensive that I learned to trouble-shoot most problems on my own, once I could find the right part of the web interface (or the local log file) to find the messages.
April 06, 2021

Good choice for an overall backup and replication solution to help keep your data safe.

LL
Lee Ludlum
IT Technical Support Specialist
Mid-Continent Instruments and Avionics (Airlines/Aviation, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Excellent support. Their support staff knows the product inside and out. When you need to contact support you don't have to worry about replying on one individual who knows the product. Their support met my needs in a timely manner. If you are looking for a different backup solution because of bad support, Commvault Complete Backup & Recovery will meet that need.
September 29, 2020

Commvault Complete - The complete data protection and management solution!

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Support Rating
10
Commvault simply has the best support of all the vendors. Great knowledgebases and documentation available online and the support teams when needed are always very knowledgable and prompt in their responses.
July 24, 2020

Commvault Complete Backup & Recovery Review

Verified User
Manager in Information Technology
Hospital & Health Care Company, 5001-10,000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
The real winner of this company and application is its staff of support engineers and the management. Seriously, I could hate the application and despise using it and would still subscribe and deploy 100% across the company. No other company works as hard for its users as Commvault. Having a solid application on top of this is more than anyone can ask for.
July 07, 2020

Why Commvault against competitors

Verified User
Professional in Information Technology
Hospital & Health Care Company, 5001-10,000 employees
Score 10 out of 10
Vetted Review
Verified User
Support Rating
10
Based on my experience with other providers' support, I can say CV have a reliable support organization, one of the key points to choose CV.
July 03, 2020

Calm-Vault

Verified User
Manager in Information Technology
Health, Wellness and Fitness Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
We have a dedicated SME on our account who comes and works in the trenches with staff once a month. On top of that, we meet weekly to discuss any issues or any strategic moves that we want to make in the environment. The biggest benefit is the environment is now being proactively managed vs reactive, allowing for the environment to be reliable when we need it most.
July 03, 2020

Your Commvault solution awaits....

Christopher Jon Olesch Jr. | TrustRadius Reviewer
Christopher Jon Olesch Jr.
Senior Network Engineer
UbiStor Inc (Computer & Network Security, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
We utilize the Enterprise Support Program. It's a top-notch support option. It offers strategic world-class technical management. The support partners with us to provide the best possible solution/resolution to any issue we encounter.
July 01, 2020

Commvault in my company

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
The number of questions we've had going to Commvault has decreased over the past year. This is because support is better and the tool is better. The reason for not a "10", is we have other vendors that answer faster and don't need for us to call them. However, we have many other vendors that are below CommVault including some very major companies and some medium-sized ones. This puts Commvault near the top, but not AT the top.
July 01, 2020

Commvault Complete Backup & Recovery review from an MSP/CSP perspective

Verified User
Manager in Information Technology
Information Technology & Services Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Meets all our service requirements and we have thousands of happy clients and a powerful team managing our infrastructure with this solution. As we use it for a managed service to our clients, we have an extensive capability that fits well with the product and we have made the most of its functionality and the support we get from Commvault.
July 01, 2020

With Commvault, One Size Does Fit (Almost) All

Verified User
Professional in Information Technology
Government Administration Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
The Commvault support organization is excellent, provided around the clock support. They have knowledgeable staff, are very responsive, and have always done what is necessary to at least get the answers to the issue, even if the answer has to come from development. A+
July 01, 2020

Protecting your data, from all threats including you.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Their support is top-notch. They are responsive and receptive to changing needs. Anytime our system experiences problems, Commvault is quick to determine the cause and provide a solution. Our systems require 24 X 7 availability so when a system isn't performing as needed it has the potential to be disastrous. You need a responsive provider like Commvault to help correct problems and correct them quickly.
July 01, 2020

Commvault - The Swiss Army knife for Data Protection.

David Lester | TrustRadius Reviewer
David Lester
Senior Storage Engineer / Backup Architect
UNC Health Care (Hospital & Health Care, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
The extensive logging and process analysis allows for definitive root-cause identification. Support teams are easy to work with and fully understand the scenario. Case registration leverages AI technology to intelligently evaluate case classification. Support case registration ensures that I am connected to the correct support group the first time. The support teams quickly follow up with responses and provide periodic updates to ensure you stay informed.
July 01, 2020

The solution for all your data protection needs.

Verified User
Engineer in Information Technology
Non-profit Organization Management Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Commvault Complete Backup & Recovery support is a Gold Standard for us. We are a ESP customer and have a designated Support Account Manager (SAM) & a Technical Account Manager (TAM) who we meet with every other week to go over any existing issues and upcoming version revisions release. But of course not all companies or organization will need this type of level of support but we have proven that this works for us due to the shear size of our environment and the number of offices we support.
July 01, 2020

The one stop shop for all data protection and recovery needs.

Anirudh Srinivas | TrustRadius Reviewer
Anirudh Srinivas
Enterprise Lead Architect & Service Offering Manager (B&R)
IBM (Information Technology & Services, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Commvault Complete Backup & Recovery gives a very trusted relationship with the vendor. We are able to have very minimal to 0 downtime and high availability for all backups. The backups are designed to complete within the window allocated, which keeps up our SLA on the top always.
July 01, 2020

There's a lot to be said for not having to worry about backup and recovery.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
We get quick response to our queries, and the documentation is more complete and accurate that I expected. The really hard problems can take a while, but Commvault does not hesitate to connect the end-user with the engineering and development teams to solve those problems. They also do not seem to have the tendency that you see in many vendors to close the case as fast as possible (to make the closure stats better) even when you do not yet have the full answer that you need. They keep at it until every issue and question has been explored.
February 28, 2020

Why we chose Commvault

Verified User
Analyst in Information Technology
Mining & Metals Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Support Rating
10
Their support model is the standard that should be adopted by the rest of the backup providers. The gardener quadrant is a staple in our industry and Commvault continues to shine. They never give up on trying to help the end user. The Techinical ability of the support staff is amazing
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